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“Budget”
Review of British Airways


Reviewed 5 April 2024

We had a 5.5 hour flight to London from Istanbul without any in-flight entertainment or food. We were given a bottle of water. Since when we flown in we had tv screen and lunch we were expecting this again and did not eat. Needless to say we were hungry when landed.
I will commend the pilot though he had to do a touch a take off landing in Heathrow due the wind and circle back. He was informative when this happened.

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Kate P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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371 - 375 of 59,845 reviews

Reviewed 4 April 2024

Flew in Economy. The economy seats were pretty good. Had much more legroom than I expected.

Airline staff were cool, but for some reason they decided to start handing out food about 9 hours into a 10 hour flight, and I was one of the few that were missed/forgotten about. Got served finally about 50mins before landing.

Date of travel: March 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Bob M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

Freezing cold flight. Food very poor and couldn't even organise themselves to serve meals ordered beforehand. Halfway through meal service they suddenly realised that there were more pre-ordered meals to serve. Service very offhand as if we were a nuisance . When pointed out to them I got thrown a sandwich before they located my meal. Staff couldn't dish out food quick enough so they could chill out in their kitchen. Zero drink service and people had to go to the kitchen area to get a drink themselves. We will avoid in future travelling with BA. We were on the corresponding flight to Doha with Qatar airways and it was a pleasure and had much nicer service . Recommend Qatar airways for the future. Nicer planes , better food and lovely staff who were interested in their customers unlike the BA staff.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank sweetienewyork
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

The upsides were the seat was comfy, in flight snacks were great, flight attendants were friendly and the pilot was a 10/10.
But the downsides are is the recline doesn't go back far but still better than nothing, cleaning was average but under my seat was a dirty knife with stuff I didn't want to know, legroom was a little tight and the bathroom floor was sticky.
Overall a good flight

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank Jaemin N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 April 2024

British airways continues to disappoint in every area. I am ashamed they are our flag carrier. They are a national embarrassment.

Date of travel: April 2024
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
2  Thank Marko_Trtica
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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