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“Efficient service”
Review of Cathay Pacific


Reviewed 19 August 2017

Flew numerous times with Cathay Pacific in the past couple of years, I would say that this is one of the best airlines I have taken.
The service is very efficient, very similar to the nature of Hong Kong people.
The flight attendants tend to be not as warm and chatty as some other Asian airlines, but I see this as a plus after having flew with them a few times and I know my way around.
Their new business seats are one of the best in business class, vastly better than their old reverse herring bone seats that were very claustrophobic.
Meal were typical of business class, but I particularly like their orange juice.

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    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank skydownkuo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,582 - 3,586 of 10,043 reviews

Reviewed 18 August 2017 via mobile

Pleasant crew. Departure was on time. Return flight delayed by an hour , no reason given other than incoming aircraft being delayed. Veg Hindu meal service was very good. Entertainment syste. Is a bit limited unlike the Middle East airlines

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Thank Nikhil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

loved their seats in business. Although i have had better but did not expect such nice cabins in cathay. kudos !!! ... very comfortable journey to HK and excellent food options along with nice liquor on offer. overall good value for the money spent.

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    • Food and Beverage
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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank KL4587
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 August 2017

I took 4 Cathy Pacific flights for my Journey Colombo -Seattle -USA.

CMB-HK -Flight delay 2 hrs ( technical problem also)-05TH Aug 2017
HK- Vancouver-on time 05TH Aug 2017

Vancouver-HK( delayed 1.5 Hrs- technical problem)- 15th Aug 2017
HK-CMB - on time -16th Aug 2017

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
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    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank NilanthiJayakody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2017

It is not what it used to be, however their staff make the difference. The cabin needs updating and they do not offer wifi. Cathay Pacific like British Airways used to be world leaders and innovators however they have fallen behind. Their Cabin Crew still make the experience worth travelling however I am afraid that unless the company starts investing in hardware as well they will become insignificant very quickly.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank StevieG-AZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC