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“Enjoyable”
Review of China Southern Airlines


Reviewed 14 December 2017 via mobile

Family & I flew from Sydney to Zagreb via Guangzhou & Paris.
Whilst the trip was with Air France, we flew with China Southern from Sydney to Guangzhou, and then from Guangzhou to Paris.
From Sydney, we had an A380 & it was great! Seats were extremely comfortable, even for my father who is a bigger man & he said he was very comfortable. Service was great, English was quite basic but they were able to understand most of the requests & were very nice and prompt. On board entertainment was slim but still enjoyable.
The food started out quite poor, with my little brother getting a chicken & rice with the chicken completely pink inside. The rice was also undercooked so much we couldn't really chew it.
However, our later meal was a beef goulash that was absolutely amazing. So much so that we continued talking about it during our trip.
Flight from Guangzhou to Paris was also quite pleasant. My fathers screen didn't work before the flight, and so he was given a tablet to use which was great.
Food was okay on this flight, everything cooked but not very tasty. Seats were quite comfortable, enough for the majority of economy class to sleep 8+ hours.
Overall, the airline was prompt, clean & was quite enjoyable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
3  Thank Emma S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 December 2017

After a bad experience with Air China I was extremely surprised by China Southern. This is an extremely efficient , clean airline. The seats were fairly comfortable but they had lots of leg room. The food was extremely good for an airline with choices, and snacks available throughout the trip. I would fly it again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank MenifeeHelen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

Flew the B777 from JFK to CAN and then on to BKK, roundtrip. Very good service, plenty of food on the 16 hr trip to CAN, the longest of their routes. Three warm meals plus snacks, noodles etc. Crew polite and proficient in English. Plenty of entertainment options. You can ask for an amenity kit. All four segments were fully booked and on time, last flight even arrived an hour earlier in JFK. Very good price, will fly them again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
2  Thank Yannis412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2017

The ground staff helped me tremendously to get my visa fixed. Regrettably, the immigration in US did not let us leave on the booked flight. And you guess what..... China Southern Airlines offered a FREE ticket for the next day!!
Also the service on board was comparable to any Emirates or KLM.
I definitely recommend flying with this airline!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Karin v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2017

Previous flights with this airline was mostly Chinese orientated eg, food, entertainment service etc. However on this trip the service was noticeably more westernised regards food and entertainment and service. The flights were always on time and the stop over in Guangzhou at the airport hotel went with out problem. Overall taking into account the low air fare for the flight I consider the service ,food and entertainment to be satisfactory.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank bobgloria2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC