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“Average experiences in four flights”
Review of Delta Air Lines


Reviewed 27 June 2018

This review summarizes my last four Delta flights, mostly in business and first classes. First, from Haneda (Tokyo) to Minneapolis (DL120), a day layover to Cleveland (DL3425) and a second segment from Cleveland (DL5093) to JFK and finally to Brazil (DL471). They have nice assistance, some of them not that good, and a good food option. The business seat from Tokyo is a kind of small, even for a small person like me, and not very comfortable. I wish it could have a better lounge service and comfort in JFK, but the flight to Sao Paulo was very comfortable.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Rubpy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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7,339 - 7,343 of 40,715 reviews

Reviewed 27 June 2018 via mobile

Definitely not worth extra price to get 4” extra space nothing different From economy except for 4”. At one point Delta tried to call Comfort + first class. Is really a sham totally unnecessary unless u r over 6’4”

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
1  Thank Martin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

Delta Airlines really has their act together! This is my first time flying with them (wierd!) and it was a pleasure. Everyone from the gate to the flight attendants was friendly and very professional. The plane itself was extremely clean and comfortable. I will definitely be flying with Delta again in the future.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank shelblogs716
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

We flew Pasco to Vancouver with Delta expecting mediocre service. We were meet with splendid flight attendants. They were so kind. We flew a relatively new Embraer 175 with enhanced winglets to Salt-Lake city for our connection to Vancouver. We had trouble connecting to the in-flight entertainment system but it was a short flight so we resorted to reading. We arrived in Salt-Lake and waited for our connecting flight to Vancouver. The next flight was delayed but the flight attendants and the pilots were as nice as the last flight's. This time we were upgraded to comfort plus and were amazed by the legroom for a short light. This was a older plane but like the plane before had extremely wide seats. The entertainment system worked as well. Overall Delta for short flights is probably the best regional experience I have had.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mathmonkey2004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

Trust me on this one...the little bit of money you save booking a large group through Delta/KLM/Air France will, in no possible way, be worth it! Anything you book through the Groups Dept. you will not be able to deal with online, and the department closes by 8 pm Easter time, so if you're on the West Coast, you will out of luck by the time you get off of work. No one in the department can provide a consistent answer, and you will receive emails confirming things that they can't even locate when you call. I am traveling in 3 days with a group of 17, and I have spent more time booking a one-hour flight through the Groups Dept than the rest of the flights from one continent to another. Honestly, save yourself the hassle. They have no idea what they are doing there!!

    • Customer service (e.g. attitude, care, helpfulness)
Thank susankU8305DS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC