We’re very experienced travellers and were looking forward to flying with Emirates from Copenhagen-Dubai-Sydney. Worst experience ever. Rude staff on both flights, no vegetarian food although we’d ordered such two months ahead, ice cold flights with a sick child as a result. Really, we came from frosty Copenhagen and had on so many warm clothes, but we still froza onboard. We’ve travelled with lots of ‘discount’ carriers that were a 100 percent more serviceminded and well-working. What a disappointment, Emirates. And we’re not the only ones; we spoke to several passengers on the same flights, and they were extremely disappointed as well.