This airline is extremely accommodating and very customer service oriented. I feel as a passenger that they really do care about your comfort and over-all experience. They have one of the BEST ratings for safety and in my book that goes along way. My husband is not well and I was able to communicate that to the crew, they helped by keeping an eye on him which relieve some of my stress about traveling. Thank you Hawaiian Airlines and crew. We will make sure to use this airline in the future.