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“Vacation ”
Review of JetBlue


Reviewed 19 January 2018 via mobile

Jet Blue is a reliable airline. The staff is decent and most are kind and helpful. The pilots are experienced and skillful. They made a bumpy flight easier to take.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
Thank Zanwells
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,257 - 4,261 of 11,692 reviews

Reviewed 19 January 2018

JetBlue is our airline of choice. We will always choose it over other airlines if the price is good and the flight times match what we are looking for.

Clean plane. Comfortable seats. Great free TV/Movies/internet/games. Good snacks and beverages for free. Great service.

Our flight was delayed for 2 hours which was annoying but it happens sometimes. The got us home safely 2 hours later than expected. Family members were flying the exact same trip at the same time on Spirit and got delayed 2 hours as well. Their plane was then cancelled, forcing them to spend and extra night in Fort Lauderdale. No compensation was given to them other than the accommodations and a meal. JetBlue gave each of us a $50 future flight credit without us even asking. Great customer service!!!

We are happy to have booked to fly the same flight again with them again later this year.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Russ L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018

We enjoyed the food at the terminal, but it was small so no place to wander if you have to wait. The movie selections were nice, but they start at a specific time so if you connect late, you miss the beginning which is weird.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank raqueldowd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018

Flight from Austin to Orlando/Disney. Not much to complain about. Everyone was professional, no issues with personnel or luggage. We purchased extra leg room seats, which put us at the top of boarding order and front of the plane. I have long legs and JetBlue's extra leg room and cost of flight is why we choose them, not to mention how well you are treated.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mikel68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 January 2018

I was pleasantly surprised that our flight went as smoothly as it did since JFK was experiencing massive delays after the ny weather closed. The airport for a while. The crew was pleasant and the luggage came out pretty quickly. There were terrible delays and our flight was great

Thank Carolyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC