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“Good”
Review of Lufthansa


Reviewed 23 October 2017 via mobile

This was the first time I flew this particular airline. I flew economy I found the seats to be comfortable (considering), the in flight entertainment to be extensive and the service to be good. I was pleasantly surprised and would you would fly this airline again.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
Thank travelingpurdy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,851 - 4,855 of 23,448 reviews

Reviewed 23 October 2017

This was my first of 3 legs flight to USA and when boarding the plane I was surprised that Lufthansa has bumped me into business class. I would have given that review a full 5 if the seat was not exactly the economy seat except that the middle seat is blocked. Food and crew treatment was remarkable. Thank you Lufthansa

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank mostafamaher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

The food presented spoilt the trip. Due to the time difference we had a meal at an odd hour. The breakfast was not nice, the eggs dry. Scrambled. Bacon hard.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank jamersCapeTown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017 via mobile

Ok let’s put it this way, very reasonable price, great on line experience, fantastic communication, good leg room, on board free drinks and snacks and German efficiency. So overall as expected great airline, the only thing to improve is service could have been a bit more personalised. Not a single smile or will to personalise. Nevertheless really good

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Legroom
    • Value for money
Thank Ricardo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 October 2017

As I fly with a lot of carriers and always look for a good price I can say that Lufthansa is the best company so far I have used. You pay more but you get great service from the beginning.
The Captain gives you the feeling you are safe and nothing can happen and service during the flight is great. 2 meals, beer, wine and digestive included. Entertainment is great with over 100 choices.

They keep you updated in case of any delays or if you arrive your destination earlier. Great communication and I will fly them again!!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank eulenspiegel0711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC