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“Nice Flight”
Review of Lufthansa


Reviewed 16 February 2019

We enjoy flight.the customer service was very kind.the food is not bad and i drink a lot.we walk and stand up because jet leg

Date of travel: December 2018
    • Customer service
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank José S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 15 February 2019 via mobile

Much like the Premium Econ leg we flew, this business class experience was perfectly adequate given the fare price (you get what you pay for). Efficient service and the seat / flat bed is pretty good though not at the standard of Etihad or Emirates. Felt A bit narrower with less privacy I’d say. The cabin was large, can’t recal the number of bus class seats / rows but more than on any other aircraft I’ve flown, which kind of lessens the ‘exclusivity’. It also felt very open and light - which I can’t decided whether I liked or not!
Anyway, if you can get a good price a flat bed is always worth it but don’t expect it to be a comparable experience to the leading airlines

Date of travel: February 2019
1  Thank Gib101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2019 via mobile

Underwhelming but perfectly fine.
Self check in with self service on the bag drop as well. All adequate but not ideal, particularly when there’s a second international leg on a different airline. Sometimes you just appreciate the service and reassurance of being able to confirm seat allocation etc with a human. Premium Econ offers priority boarding but it wasn’t called out. Seating was fine - certainly my more spacious than Econ and on board service was ok too. Compared to the next leg from Hong Kong to Melbourne on Qantas Premium Econ though it was like a different class. You get what you pay for and Lufthansa is very affordable.

Date of travel: January 2019
1  Thank Gib101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2019

Gate room staff friendly and service oriented. Aircrew staff professional and friendly. The plane was clean and the seats comfortable. A pleasure to fly with Lufthansa!

Date of travel: January 2019
    • Customer service
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank GregG2219
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2019

In short, one of the best airlines I've traveled. The service on land and on board excellent.
The child treatment is very good and they attended our needs at all times.
Punctual and responsible airline

Date of travel: December 2018
    • Customer service
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
Thank TortuosoTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC