i love everything about this airline except the surprise of having to check my carry on and pay $200 at the counter. I get that they want you to plan ahead and pay online but really? $200. I would have checked 4 bags for that if I knew.
otherwise, I loved the online order system and how efficient it was not to have a cart in aisle to try and maneuver around. next time I think I will upgrade to premium for such a long flight.