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“Southwest to NYC ”
Review of Southwest Airlines


Reviewed 22 September 2018 via mobile

Direct flight, 2 hrs 50 minutes from gate to gate. No issues, great customer service. Quick to pick up checked baggage at the carousel.

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Legroom
    • Value for money
Thank anniek7360
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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16,447 - 16,451 of 45,593 reviews

Reviewed 22 September 2018

Flying back from Chicago to Boston after a weekend visit. We were scheduled for a 10:50 AM departure, but weather in the New York area caused some delays. Not a big problem because we were not on a tight schedule. Got seated in an empty row, and the aisle seat remained empty. Even without the extra space I had good legroom (I am 6'5") and legroom if often a problem. Nice new, clean plane and a very smooth trip.

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and boarding
Thank Robert S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 22 September 2018

I'm partially disabled and was impressed with the service I received upon arrival at the airport to getting on the plane. Southwest was very accommodating to my needs. I look forward to flying with them again in the near future!

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and boarding
Thank iluvtogo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2018

Had a great flight to and from Vegas. Southwest is by fair the best airline to travel with. Enjoy the fact that flights are good priced and do not have to pay for baggage!

Date of travel: September 2018
    • Seat comfort
    • Customer service
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight Entertainment
    • Value for money
    • Check-in and boarding
1  Thank Jon N
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 21 September 2018

The flight was relatively short duration. We used the kerbside service having completed on line check in beforehand. We paid to get early boarding, although flight was not full and we had three seats for the two of us, which made it very comfortable. We had two carry on bags plus two check ins with NO extra charges.
Crew were professional and flight left and arrived on time.

Date of travel: September 2018
1  Thank Spencer007
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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