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“SATISFACTORY”
Review of Thai Airways


Reviewed 3 weeks ago

The overall experience was good but they should provide a entertainment screen not just listening songs and gone for a sleep and they should also provide some good brakfast.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank aritradatta538
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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184 - 188 of 9,211 reviews

Reviewed 3 weeks ago

I am a biased passenger. If possible, I choose to fly with Thai. The food was just OK but ample. The flight was smooth and on time.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank asdaSap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

I bought a promotion ticket to Australia nine months in advance which is not refundable or changeable. With the promotional price I have a long layover of 18 hours in Bangkok, it's good to explore the city in one day. My flight to Brisbane depart at midnight in Bangkok.

In-flight entertainment and the service are pretty good. For vegetarian traveler, you can request the food in advance during check-in online. Drinks serve constantly during the flight.

A USB port is available in every seat to charge gadgets. Blankets and pillow are washed. I'm aware of this, some airlines the blankets are just folded and repacked not even washed. With Thai Airways the blanket is really cleaned smells like just came out from a laundry machine.

The onboard toilet is cleaned regularly, while in some airlines the toilet is filthy. The staff maintains the cleanliness of the toilet. In my opinion the most important thing during a long-haul flight.

Wider seat with legroom. I will certainly fly with Thai Airways again if I could have a reasonable price.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank ShavyB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

We always use Royal Thai as their standard is always very good.
This month (May 2018) we have flown 4 times with this airline.
London - Bangkok - London and also Bangkok - Denpasar - Bangkok.
Good flights, good service.
We totally recommend this airline.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Dave12103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Very good general handling. Quick Embarkation procedures. Excellent service onboard with a smile. Good food. Interesting drinks. Comfortable seats. Very punctual flight.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Max F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC