So Me and my twi sibblings decided to gift my grandma a ticket in business class from Argentina to Istambul. I was the one in charge on purchasing the ticket so I went directly to turkish airlines website and bought the ticket. I didn’t have her passport with me, since the gift was a secret, so I put her name abd her married surname. Later I found out that her new passport had her other surname, so I decided to call turkish to get this sorted out.
Well that is basically imposible. I’m on the line with their customer support to see if I can get a refund of the ticket because the reservation is usless since there is no way for my grandmother to fly.
So if you ever buy a ticket with this horrible airline, make sure you do not make any mistakes because you will loose your flight since they will not let you get on the plane.
Never flying on turkish airlines again.