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“return flight”
Review of United Airlines


Reviewed 20 September 2017

my daughter flies a lot to USA and using different airlines she always prefers United Airlines because the food is good and service is efficient I just wished she hasn't lost all the miles she had as she basically lost the chance to have a free trip anyway apart of that is great airline

Thank Jeannette B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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10,466 - 10,470 of 28,792 reviews

Reviewed 20 September 2017

My wife and I were returning from Ireland and arrived at O'Hare with little time to spare. We were unable to print boarding passes for United until we arrived so stress levels are high. It turned out we did not have seats assigned and our flight was overbooked. Thankfully we were able to board the plane at the last minute but how can you not have a seat for a plane booked 2 months earlier? Not sure how that worked. I'm not too thrilled with United so will likely shop around in the future for other flight options.

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Thank RD M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 September 2017 via mobile

We had a flight to stockholm and it was a nice open flight where my wife and I had an open middle seat in the exit row. Just make sure that you get the second exit row on the 757, because that seat reclines, the first one does not recline.
The food sucks, the flight attendants are not that great on united international flights, but the price was great!

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Thank hart277
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

What a terrible experience. 777 had had 10 seats per row (originally designed to have 9/row), but they added a seat per row. Felt like sardines given size of plane, tiny aisles, and high level of lights/air blowers. Flew with United Groups--they were incredibly inflexible and unhelpful as compared to Delta Groups. Terrible snack option for a 6 hour flight. Wifi didn't work even tho people paid for it. No mention of reimbursement. Even free entertainment didn't work. Horrible experience overall. Will not fly United again.

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Thank Traveler from M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 September 2017

Older-generation seats on this 757-300 -- cushions no longer supportive; very evident only halfway into 5+ hour flight. IFE contained only movies on a schedule. No sports, music, tv, etc. If bored with 1st choice, have to wait until all movies recycle. Meal, though, was very good, as was FA staff. Online info stated that wifi was available for purchase. Next sentence informed that "wifi is available only over the continental US". Just the last 5 minutes of flight are over the mainland (LAX approach), so why bother mentioning anything about wifi at all? One should expect up-to-date first-class cabin, when buying FC ticket.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank rtkrusz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC