Long delays due to visibility in San Francisco.
My flight was scheduled to depart at 18:39. I rang United to enquire about departing Las Vegas about 15:00. The CSA advised there were long delays, with the 15:15 departure anticipated to depart around 18:00 (or later).
I'm enrolled in United's text communications scheme; however, NO COMMUNICATIONS WERE RECEIVED....EVER! I found this to be frustrating since I'd have never learned of the delays until arriving at the airport. This made for an extremely long day. As it turned out, I changed my 18:39 flight to the 15:15 departure...which ended up departing about 18:00!
I understand weather delays and can accept them without issue. I cannot, however, accept lack of communication from an Air Carrier particularly when delays of this nature are known in advance!
Flight crew were great! Skipper advised he had encountered a similar delay departing KSEA for KSFO earlier in the day. Crew were upbeat and happy, in spite of the obvious disaster of a day for them!