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“Uneventful, Standard flight....”
Review of United Airlines


Reviewed 27 June 2018

Uneventful flight, however the lack of any cabin amenities was a little painful. No movie screens, no charger ports. Pretty much just a cramped typical economy class seat. Short flights, so it wasn't too much of a bother.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank RalphF285
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,439 - 6,443 of 34,832 reviews

Reviewed 27 June 2018 via mobile

Flying with United Airlines has always been pleasant. The stewardess are great as well as the pilot, especially the last pilot on our way back to EWR. He kept us informed and had a nice sense of humor. It was a pleasant flight going to Cancun and returning back home. Thank you United!

Thank Daniella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

Excellent inflight service on United. Very nice lay flat seats in 1st class. Very good meals to chose from.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Joe c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018 via mobile

It has ramen a while for post merger United to get its footing but things are looking up. Courteous and efficient cabin crew, better food, on time operation. Keep it going!

Thank lustytraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

We started off with a plane that landed but need to be towed from the hanger. Then they changed the gate and gave us a different plane. Then we had no Flight crew. Delay,Delay, Delay. The flight crew showed up and went on to the plane. The pilot came back up and said we had a mechanical issue. Everyone freaked out and worried we would be canceled. They solved the problem and we began to load. The poor flight crew was whisked into this mess and the flight attendant handled the pressure like a Champ. She greeted everyone with a smile and a friendly exchange. I have seen crews under pressure many times and they have a sour attitude and just rush everyone on and add to the tension. Vanessa Resendez kept her cool and helped everyone find their seat and store their bags while explaining and apologizing about the lack of air conditioning. Vanessa had a couple with two infants and had to sort out where they could sit with extra mask, and not be in the exit rows. She kept smiling and joked with passengers. We were delayed further on the tarmac with no air. Everyone was sweating and uncomfortable. Once we took off, Vanessa brought water to everyone and tried to make everyone comfortable. The flight itself was not great, but Vanessa made it bearable and did a fantastic job keeping everyone calm and at ease. She has a great attitude, and handled herself like a pro in a bad situation. Bravo to her for a great attitude and a big smile. I vote for Vanessa for employee of the year.

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • In-flight entertainment (WiFi, TV, films)
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank OhioTexican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC