Service comparable to Easyjet in many ways i.e good price & friendly staff but let down by a couple of issues.
They really need to sort out the embarkation process. It was VERY slow due to lack of staff & the rules regarding hand luggage were just ignored. This lead to chaos on board as people tried to fit what looked like full size cases into the overhead lockers & were then told they would have to be put in the hold (cases not passengers!). This caused a half an hour delay on both legs of the journey.
The temperature on the plane whilst we waited for the luggage business to be sorted out was extremely hot, especially as we were sat there for a considerable time. Also the announcements made by the Spanish crew were unintelligible. Luckily they had a tape recording of SOME of the vital info.
Would definitely fly with them again though especially if the only other option was the rancid Ryanair!