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“Becareful when booking with this airline”
Review of Wizz Air


Reviewed 21 August 2017

Bought tickets online in UK. Could not check in nor print the boarding pass without calling the Wizz air hotline. Was not told about the cabin baggage size allowance. Got to airport in Budapest with the surprise that our cabin baggage that we use all the time when travelling on planes would not be allowed on board without paying an excess charge of 45 Euros per bag. Seating in plane uncomfortable, not much leg room, vinyl seats. Flight left 50 minutes late. Cabin staff friendly. Ground staff not helpful nor understanding. Will definately NOT fly on this airline again.

1  Thank Chilango1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,883 - 1,887 of 7,696 reviews

Reviewed 21 August 2017

All in all an unpleasant experience. Queues at wizzair too long despite having checked in online, in complete contrast to super efficient easy jet check in at Edinburgh. Then an appalling time trying to get through throngs of people to gate. At least everything was relatively painless at actual gate !

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
1  Thank kathryndob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2017

Nice flight to Budapest. Crew were friendly and helpful. Seat pitch is quite tight but that's standard for low cost these days.

Wish they would accept Amex on their site though and hopefully they will scrap the large cabin bag fee!

    • Seat comfort
    • Customer service (e.g. attitude, care, helpfulness)
    • Cleanliness
    • Food and Beverage
    • Legroom
    • Value for money
    • Check-in and Boarding (e.g. efficiency, service at gate)
Thank Jon N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017 via mobile

Last 2 flights delayed around 2 hours. 6 August 2017 from Doncaster to Gdansk delayed 2hr, as well as today's return flight . Awful and really upsetting situation. Try to avoid if you can, as this company do not respect customers

1  Thank Karolina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2017

This flight has been cancelled and absolutely no solution has been offered. Moreover no any representative from Wizz Air showed up and the airport staff took no any responsibility to find any of them, or to give advice what to do.
The passengers have been left without any care (over the night!), without any info how to proceed further. Really disaster.

    • Value for money
Thank david5552017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC