This was my first ever experience of this budget airline and I have to say that I was very pleasantly surprised. Service was excellent from check-in to arrival. The plane arrived spot on time on the outward flight and we were arrived early on the return flight! During our return flight, one of the pasengers had a medical problem and the cabin crew acted professionally and competently. Admitedly the legroom in seating is a little tight, but it's a relatively short flight; I guess you get what you pay for and our flights were extremely good value. I'll definitely choose Monarch again.