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Beach House Turks & Caicos
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Reviews (938)
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667 - 672 of 938 reviews
Reviewed 17 February 2013

My wife and I just returned from a wonderful week at the Beach House. This is a quiet and small hotel (21 suites) on a premier spot on Grace Bay. It was a week of total relaxation and was just what our two type A+ personalities needed. Our suite was spacious and was one of their oceanfront suites. The large balcony was my favorite thing of the whole trip. Coffee on the balcony (they provide coffee and a french press, a very nice amenity) in the morning looking at the pure turquoise water was mesmorizing. Cocktails in the evening on the balcony looking at the sunset was just as good. There is a nice day bed on the balcony perfect for reading or napping.
The restaurant at the hotel was excellent. There are some service issues, as other reviewers have mentioned. We weren't bothered by them.
The beach was fabulous. We have traveled all over the world and the sand and the clarity of the water on Grace Bay is second to none. The section of beach by the hotel is quiet, and we liked that very much. Their is an empty lot on either side of the hotel that helps create the peaceful nature of this section of beach, and I hope that these two lots are never developed.
If you are looking for organized activities or if you are traveling with children older than toddlers, this is not for you. It is best for couples looking to rest and recharge.
The only reason I did not give the hotel 5 stars was the bathrooms in the suites. They are pretty basic and not what you would expect in a 5 star hotel. We are frequent Ritz Carlton and St Regis hotel travelers so our standards are high.
Overall I highly recommend the Beach House and we hope to return next winter.

Room Tip: splurge for an oceanfront suite...
Stayed: February 2013, travelled as a couple
4  Thank James C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachHouseTCI, Manager at Beach House Turks & Caicos, responded to this reviewResponded 18 February 2013

Dear James,
Thank you for your lovely review of the Beach House, just reading it makes us appreciate how lucky we are to have this beautiful location in the world. We are so pleased you enjoyed your stay here - peace and relaxation is just what we intend for all our guests. Thank you for choosing our boutique hotel and we sincerely hope to welcome you back again next year.
The Beach House Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2013

I stayed for 4 nights and 5 days with 2 girlfriends. The location and general feel is great; right on the beach with nice amenities (snorkeling and diving, beautiful room views, high quality beach chairs). I love that it's small and fairly intimate... it was the perfect vibe for a girls trip. Our suite was spacious and tastefully decorated.

The staff was very friendly, but the service was slow and not great. The restaurant has really amazing food; much of it is organic and they source farm to table, which is impressive for the Caribbean. You definitely pay a premium for it though and thus, we expected the service to match. We ate breakfast every morning at the restaurant and one night for dinner and every single meal something was screwed up (wrong entree, something extra accidentally on our bill, we'd ask for something additional and they would forget to bring it). One friend ordered a $60 bottle of wine to the beach and they brought it still corked and said "uh, they couldn't find a corkscrew...," and she had to go up to our room to get one.

I would certainly consider going back, but not for at least a year so that the staff can find their stride and get better trained. I'd also definitely rent a car next time (taxi's are at least $20 each way) so that I could explore more of the island and find other food options.

Room Tip: Ask for the third floor for the best view.
  • Stayed: January 2013, travelled with friends
    • Value
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1  Thank KaiyaW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachHouseTCI, Manager at Beach House Turks & Caicos, responded to this reviewResponded 13 February 2013

Dear Guest,
Thank you for your review of the Beach House, we are very happy that you and your friends enjoyed the suite and the cuisine of our boutique hotel. Please know that we are addressing the service issues you came across during your vacation. We do hope you will come and stay again next year - thank you again for your feedback.
The Beach House Team

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Reviewed 11 February 2013

We stayed at the Beach House Turks & Caicos in early January/February 2013. We got the site on an auction on Luxury Link for a 2 bedroom suite. The suite and grounds are beautiful-- quiet, spacious and comfortable but not 5 star. The view, however, to the ocean was amazing and the balcony was huge and had a comfortable lounge space. The pool and beach were quiet and comfortable and Roger really took care of us. For a relaxing vacation, Beach House has a lot going for it. It was not crowded at all while we were there, which was so nice. You should know, however, that the hotel is a 15-20 minute ($30) cab from the grocery store and many restaurants you may want to visit (besides their restaurant and Somewhere's down the beach), so without a car you are sort of stranded.
The cons of our trip were the prices as EVERYTHING at Beach House costs a LOT and the level of service. While everyone could not have been friendlier, we had an issue at every single meal we ate at the hotel restaurant. Several times the wrong meal came, orders were forgotten or confused and things definitely arrived on "island time." Given that the restaurant serves really fabulous, farm to table elegant French food, you expect that the service will be perfect. We ended up buying some groceries (though the kitchen has no stove or oven) and eating at Somewhere's down the beach, which is a still-expensive but not outrageous option. The thing is, on a beach vacation, you don't want your closest dining option to be so fancy. The Beach House would benefit from having a second, lower-priced and more casual option. Again, the staff could not have been nicer, but it is frustrating to spend an hour and a half at breakfast because of the mistakes and slow pace.

Room Tip: You want a second story room.
  • Stayed: January 2013, travelled with friends
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2  Thank roo1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachHouseTCI, Manager at Beach House Turks & Caicos, responded to this reviewResponded 12 February 2013

Dear Guest,
Thank you for your review of the Beach House - we are glad you liked the quiet boutique setting of our hotel on the beach. We are a 5-10 minute cab ride from the supermarket, as are most of the hotels that are located along Grace Bay Beach. We are pleased you found our staff to be friendly and we are addressing the service issues you came across. We hope you enjoyed your stay and thank you again for your feedback.
The Beach House Team

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Reviewed 9 February 2013

My husband and I recently returned from an eight night stay at this incredible resort. With the exception of a few minor glitches that mostly occurred when we first arrived that are not worth mentioning, the stay was flawless (Helpful hint: make sure you get instructions on how to operate the safe as it is unlike any we have seen anywhere in the world & can create some problems for you if you are not shown exactly how to use it). Our frazzled, uptight traveler states mellowed into blissful relaxation during our time here.

Our suite had an amazing view of the ocean & was spacious & beautifully decorated. Our bed was super comfy & we loved how quiet the resort was in general. We loved having a microwave & full sized fridge in our room. It was wonderful to find treats waiting for us at the end of most evenings. The water is safe to drink at the resort, but you can also buy liter bottles of water at the front desk for a very reasonable fee. The toiletries are super sized and smell amazing. It was great to be able to use the building's washer & dryer for no cost (soap & dryer sheets can be reasonably purchased at the nearby IGA-a short bike or car ride away-the hotel has free bikes available for use with baskets attached). The rooms were spotless & the housekeepers were very warm & friendly.

I can't say enough good things about the food at this place! The food truly is extraordinary and every meal we ate was fantastic. We loved every bite & ate most of our meals there. They are working very hard on their service, and the food is exceptional enough to make it easy to overlook any minor flaws. Meal prices were comparable to those at nearby resorts but the food here is consistently superior to theirs. It was a delight to eat at the restaurant. Lunch was amazing at the resort, too, but we also enjoyed strolling over to "somewhere" on the beach for fish tacos a few times.

The beach is quiet & gorgeous. We loved our pampering pod and the fact that we didn't have to get up early to secure a spot close to the water since there is not a bad spot on the beach. It was especially fun to take a spin on the resort's small catamaran with Roger, the beach attendant.

The gym is a bit small & lacks a treadmill, but this is not a problem as you have miles of beach & sidewalks close by for running or walking. We enjoy taking classes so we were thrilled to learn that you could take exercise & yoga classes 2 doors down at the Gansevoort for $60pp for the week. The instructors were really sweet there & we got great workouts that helped us stay in shape after eating all of those lovely meals.

While no vacation is perfect, the good far outweighed any minor problems on this one. We felt relaxed, pampered, & blessed to be able to stay in such a terrific place. Although we like to try different places & rarely return to the same place twice, this is one we will definitely return to in the future.

Room Tip: Get good directions on how to use the safe
  • Stayed: January 2013, travelled as a couple
    • Value
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2  Thank carolgb328
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachHouseTCI, Manager at Beach House Turks & Caicos, responded to this reviewResponded 11 February 2013

Dear Guest,
Thank you very much for your review of Beach House. We are so pleased you enjoyed your vacation and appreciated the treats - it's so important to feel pampered and relaxed so we try to make your stay special in small ways. You will be glad to know that we have also started to update our safes to newer, more user-friendly ones. It's lovely to hear that you'll be back and we look forward to welcoming you again in Turks and Caicos.

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Reviewed 6 February 2013

Not only did we really like this hotel....we loved the location. There are empty lots on either side so you are off in your own space, with little beach traffic, and a wide swath of sand. But, close enough to the action or other restaurants to make them an easy walk along the beach.

I agree with another reviewer that indicated that the beach chairs looked like the best ones around - and there was never any rush...all had a great view and there were ones for every guest.

We stayed for one week in a second floor oceanfront suite and thought it was beautiful (pictures enclosed). The view was amazing - and our whole stay felt serene and private. We could hear no noise from any other suite....so soundproofing was really effective. The staff were friendly and helpful (and low-key...which I liked).

What we really liked? The view, location, the breakfast at the on site restaurant, and the really helpful attitude of everyone who worked there.

A few comments that are offered in the form of suggestions (and not complaints). We liked the signature products but I was surprised that lotion/hand cream was not in the room. The other products were lovely - but I would say that I don't think I have been to a hotel in recent memory where moisturizer of some type wasn't provided. As such, I only had a travel size for my purse. I realize I could have bought some at the front desk, but I would have wanted to have tried it first. Another observation was the turn-down service - I didnt realize there was one until half way through our stay (but really liked the evening surprises)...so perhaps, we were missed during the first half of our stay? Not at all a big deal for us, though.

Finally, and most importantly, we are already looking into when we might be able to go back.

Room Tip: Oceanfront is the way to go.
  • Stayed: February 2013, travelled as a couple
    • Value
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Thank fishygal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BeachHouseTCI, Manager at Beach House Turks & Caicos, responded to this reviewResponded 14 February 2013

Dear Guest,

Thank you for your delightful review of the Beach House - we really are very lucky to have one of the best locations on the island and so glad you enjoyed your vacation with us. We are pleased you also found our staff to be very helpful and our breakfasts to be delicious! Thank you for your comment about the in-room amenities. We have created a line of 9 different products and decided to select the shampoo, conditioner, hand wash and body wash to be provided in the suite, with the hand lotion, after-sun, temple balm, body scrub and another body wash available from the boutique. We certainly appreciate your suggestion for lotion to be in the suite and will look into it further.

We sincerely look forward to welcoming you back again to Beach House next time.
The Beach House Team

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