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Seven Stars Resort & Spa
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Reviews (2,642)
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2,183
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All reviewsjunior suitegrocery storedeck restaurantwest deckheated salt water poolocean frontcoco bistrohuge bathroomnespresso machinerum punchevery morningbreakfast staffcaicos cafegarden viewfull kitchenremembered our namesyogurt
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1,477 - 1,482 of 2,642 reviews
Reviewed 29 April 2014

We just returned from a fabulous stay at this lovely resort. Of all the Carribean vacations, this resort challenged man in it's location and personnel.
Pros- The outstanding staff!! Yngrit Reynoso, the reservations director, who kept her word, and gave us an ocean view suite to die for. We were in room 2603, on the 6th floor, overlooking the pool and ocean, with a Canopy king size bed, a lavish bathroom, and amenities which you only see in magazines such as Conde Naste.
Sean Webb- the delightful chef who went out of his way to make the breakfast buffet a delight.
Beatrice, the wonderful buffet personnel, who shined in her job and personality, and Lynette with her charm and smile and devoted service.
Ken Patterson, the friendly and charming general manager, who listened with earnest to our constructive advice, and who displayed a wilingnes to go the extra mile for guests at this resort.
The room service, which was excellent, and the delightful Asian staff, who took care of every detail.
The resort itself- The lovely heated salt water pool, and the sprawling clean and spotless beach front, with a whole bunch of sun protected palapas, which you did not have to fight over for.

Cons- Mattresses give no back support, and need to be replaced as well as the pillows.
No life guard, at either the beach or pool. It matters not if your staff are all well trained in CPR but are busy elsewhere,and not vigilant right there on the beach itself.
Breakfast was okay, but it lacked the variety offerings such as in Iberostar Bavaro in Punta Cana, or Valentin Imperial Maya in Mexico.
A coffee shop, offering pastries and ice cream somewhere on the premises, would be a welcome idea, but not at the shocking prices, and a 22% tax that is added to every morsel of food on this Island. Luckily, 7 star is in a great central location, with a grocery store across the street, that one could stock up on practically everything, to balance the steep prices of most restaurants. We recommend Thai Bistro, and Garam Marsala( Indian) at the Regent Village, 3 minute walk from the resort. which offers great food, and is not expensive.We also wish to add Shay Cafe, which is run by a lovely Canadian couple, and have the best Gelato and coffee and sandwiches on the Island.
We met some wonderful people, many of whom were repeat guests, and who preferred this resort to many others, and we tend to agree.
We took long walks along the beach, even as far as Beaches, jumping in and out of the warm water and had a fantastic time, but we were equally content to relax under a beach canopy and just read a book and enjoy this marvelous resort.
We highly recommend it!!!

Room Tip: We were in ocean view room 2603 in the MAYA building, which is on the 6th floor and is central right over the pool- fantastic!
  • Stayed: April 2014, travelled as a couple
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4  Thank Moosik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

Pros
1. Never had to wait for a chair near the beach or pool.
2. Intent worked great in room and in the pool area.
3. Loved the full kitchen. We were told ahead of time to bring dry good items to the island because the prices are expensive. I’m happy we listened because the food at the local supermarket was over two times what I pay at home.
4. Loved waking up to our ocean view each morning.
5. Grateful for the water cooler near the pool area, which also included lemon slices.
6. Felt safe the entire time. I left my electronic devices unattended, but hidden, and didn’t worry.
7. The resort didn’t have music playing near the pool or any guests drinking in excess.
8. Enjoyed the complimentary bikes and snorkel gear.



Cons
1. Lots of children in the pool area. This didn’t bother us, but I heard a few guests complain about the noise.

  • Stayed: April 2014, travelled as a couple
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2  Thank uncmaggs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2014

We had a lovely ocean view room overlooking the pool. Dining room staff (breakfast) were unfailingly pleasant and welcoming each morning and offered tourist suggestions - eg times of day for ferries to North/Middle Caicos. Our room was well equipped, particularly the kitchen, and housekeeping staff - Ravi - took excellent care of us. Very quiet location and beach not at all crowded. We wanted a relaxing break with long walks on the beach and this hotel delivered. A well stocked grocery store (products from US/UK/Canada) is only a 7 minute walk away (and next to a Scotiabank branch/cash machine) was welcome. We found the Sand Dollar restaurant quite expensive so this drove us off the premises for meals - a couple of lovely beachfront restaurants a 20 minute walk away (good exercise given the quantities we ate)

Room Tip: We were on second floor of Alya - a bit noisy with garden maintenance staff in the a.m. a couple of days. Room itself - ocean view - was lovely
  • Stayed: April 2014, travelled as a couple
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Thank Jane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Our first trip to Turks and Caicos for 7 nights. Our time was split between Seven Stars and Beaches. We stayed in a Garden Suite. Room was spacious consisting of 2 bedrooms and 2 baths. The room has beautiful travertine tiles and luxurious bathrooms. Breakfast was plentiful with lots of choices. The King bed was firm but the two twin beds in the second bedroom, the mattresses were sagging and needing replacement. The hotel has beautiful heated swimming pool and the beach was gorgeous. There were plenty of chairs at the beach. We spent 1/2 time in the pool and the other 1/2 floating in the blue floats in the ocean. We didn't feel crowded at all even though it was Easter week. We rented a car and went to Taylor's Bay and Bugaloo's for lunch and walked to Caicos Cafe for dinner. We didn't eat dinner at Seven but had the BBQ Sunday beach buffet at the Deck, food was average and cold, not worth the $60/person. Our room has only a garden view but it didn't really matter because we were hardly in the room. Location was good can walk to restaurants and market and car rental, we had rented our car at Avis. Would highly recommend this property!

Room Tip: Garden suite are good value if you don't need ocean view.
  • Stayed: April 2014, travelled with family
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1  Thank brigdo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 April 2014

Let me start by saying that even though I didn't give the resort 5 stars, I would return. Our family of 4 reserved a one bedroom garden view. We did not splurge on the ocean view and it wasn't even available for us to upgrade over Easter had we wanted to. We requested the room have 2 twins for our teenagers rather than the pullout. This suite is really 2 separate rooms. Each with its own full bath, large closet, tv, patio access and safe. There is a door that closes fully between the 2 rooms. Because we had the twin beds, we gave up a sitting area. There is no chair in either room to sit in. Luckily, the weather was great and there were 3 chairs on the patio to sit in while having morning coffee.

The kitchenette has 2 burners, coffee maker, nespresso maker, pots pans, glassware and a small empty fridge and ice maker. They provide coffee for both the nespresso and coffee maker but no milk. I called housekeeping and the front desk to request some milk for coffee and they told me I had to go over to the restaurant to get some. yikes! Ok, no problem, but really??

The bathroom amenities are from L'Occitane and are not replenished unless you find someone from housekeeping and request some.

There are robes, but no slippers. When I asked about the travel slippers, I was told I could buy some at the plaza. Had I known, I surely would have brought my own. The tile floor gets very sandy despite trying to wash off the sand at the beach.

Turndown isn't really turndown but water bottle drop off. It occurs way to early to be useful. They come around 5pm. They don't clean up the kitchen or take used towels. They don't lower your blinds, they just drop off water. Odd.

The breakfast is fine. It isn't fabulous but it does the trick. It is plentiful and we never felt the need to look elsewhere for food. As mentioned in other reviews there is yogurt, cheese, meat, pastry, toast, bagels, eggs, bacon, fruit and cereal. The milk is warm- that must be a health hazard. Not just lukewarm- really warm! My advice if you like cold cereal, just ask one of the servers to bring you some milk from their kitchen. They will happily oblige.

The guys at the beach who give you the paddle boards and kayaks were provided the best service of all employees at the hotel that we encountered.

Even though it was Easter, we never had a problem getting chairs at the beach. On one very windy day, we did go to the pool and were also able to get cots. Towels are readily available.

The beach is so stunning it looks photoshopped! The ocean is warm and we had some fun waves to jump on the windy days.

The gym is VERY small, but again, does the trick if you need a workout. Just a note to housekeeping- we had to reset the treadmill by tipping it over to get the switch and noticed that nobody has ever dusted underneath.
It was too hot to play tennis, but the 2 courts looked great.

We found this hotel very comfortable and would return. I dropped a star based on some of the service issues but that would not deter me from coming back.

We didn't eat at Seven, but did try Crackpot Kitchen, Coco Bistro, Caicos Cafe, Bellu Luna and Mango Reef. We were not disappointed with any of these. The most fun was Crackpot and it was a treat to have a nice table right on the beach at Mango Reef.

  • Stayed: April 2014, travelled with family
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3  Thank boyzrus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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