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“Lacking professional attitude” 2 of 5 bubbles
Review of La Posada Del Marques

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La Posada Del Marques
Ranked #1 of 3 Hotels in Esporles
Certificate of Excellence
Zurich, Switzerland
Level Contributor
105 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 286 helpful votes
“Lacking professional attitude”
2 of 5 bubbles Reviewed 25 March 2007

If you like remote accomodation, beautiful scenery, romantic hideaways and historical sites, this hotel might be under consideration when planning a trip to Mallorca. We found it via hrs.de and paid € 120.00 /room, breakfast included. From the first look at it , the "luxury finca" was superbly located, recently refurbished in a traditional style (as far as we can judge it) and looked great. Until we found at the first night, that there was no hot water. This problem had not been fixed to our satisfaction throughout our five nights' stay. Service quality was inconsistent depending on who was on duty.
The hotel did not live up to its acclaimed "luxury living". We had to ask for an extra heater (provided only in one room), the telephone did not work in one room, windows were filthy, dvd was lacking in one room, as if the rooms had not been checked and made ready upon our arrival.
Our overall impression was that this hotel would benefit from more professional attitude when it comes down to service and customer-oriented problem solving as well as more professional management.
We would not chose this hotel again.

  • Liked — location
  • Disliked — service, i.e. lack of professional attitude ref. problem-solving
  • Stayed March 2007, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check-in / front desk
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
5 Thank Zurich
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96 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Additional Information about La Posada Del Marques

Property: La Posada Del Marques
Address: Urbanitzacion Es Verger s/n, 07190 Esporles, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Esporles
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Esporles
Price Range (Based on Average Rates): ££
Hotel Class:4 star — La Posada Del Marques 4*
Number of rooms: 17
Official Description (provided by the hotel):
Dream Experience !!! Hotel Posada del Marques located in the middle of Sierra Tramuntana, just 4 km from Esporles. This antique Majorcan mansion was transformed to 4-star Finca hotel with lots of character and charm. For sure one of the most romantic on Island.Privileged location allows to enjoy nature, stunning views of bay of Palma de Mallorca and tranquility. All rooms are decorated with love to detail. Restaurant features gourmet Mediterranean cuisine, dishes are prepared with local high quality products and herbs from our organic garden. If you want to spend a romantic adventure this is the best place. ... more   less 
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Also Known As:
La Posada Del Marques Esporles, Majorca

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