We enjoyed our stay at the The St. Regis Bahia Beach Resort, in spite of their terrible service. The beach is wonderful, The beachfront room perfect (large and luxurious). The butler making mojitos is a great perk.
However, getting anything out of the concierge or front desk staff is impossible. We tried to reserve a cabana on the beach but they weren't available. The next day, when seated on some beach chairs, we were told they were reserved for someone else but they would not help us with other chairs
It took almost 2 hours to rent a car. They tried to overcharge us by 200%, gave us a car with the gas on empty, and when we got to the airport we discovered it was rented by someone else according to avis.
- Official Description (provided by the hotel):
- Designated as Puerto Rico’s first and only AAA Five Diamond resort and the leader in luxury on the island and in the Caribbean, The St. Regis Bahia Beach Resort, Puerto Rico has been designed with the entire family in mind, providing a variety of extraordinary services and activities that will keep all guests entertained from sunrise to sunset. Located on a former 483 acre coconut plantation, our Rio Grande resort in Puerto Rico sits between El Yunque National Forest and the sparkling Atlantic Ocean on the northeast coast. A Certified Gold Audubon Signature Sanctuary, the lush Resort features a tennis center, a golf course designed by Robert Trent Jones Jr., as well as 4 miles of nature trails, 70 acres of lakes and a boat house for water sports. The intimate St. Regis Bahia Beach Resort, Puerto Rico boasts suites where The St. Regis’ iconic Butler service is available. Most of the guestrooms overlook amazing ocean and garden views setting a new standard in luxury accommodations. ... more less
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- Also Known As:
- The St. Regis Bahia Beach Hotel Rio Grande
- The St. Regis Bahia Beach Resort, Puerto Rico Rio Grande