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“Beautiful Property and incredible staff”

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The St. Regis Bahia Beach Resort, Puerto Rico
Ranked #1 of 4 Hotels in Rio Grande
Certificate of Excellence
Reviewed 22 August 2014

I have nothing but great things to say about this property and the staff. Overwhelmed after a long flight with a one year old, we were quickly able to relax after arriving at the St. Regis. Our butler Carlos immediately brought us to our room, showed us around the grounds and throughout our stay he enthusiastically provided us anything and everything we could have needed. Not only Carlos but the entire staff had the perfect combination of professionalism, attentiveness, kindness and eager to please attitude. The restaurants and Lobby Bar were all exceptional. We will definitely be back to this property!

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank sarajill83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 25 August 2014

Dear Distinguished Guest,

Greetings from The Best Address in the Caribbean!

Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort.

We are thrilled that you were enraptured in our home. After the long journey you make to spend your time with us it is our goal to make you feel relaxed and welcomed. We hope to have the pleasure of welcoming you back soon, and indulge you once again, at The St. Regis Bahia Beach.

Thank you for the gift of feedback.

Warmest regards,
Terry G. Bechtold
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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690 - 696 of 1,450 reviews

Reviewed 21 August 2014

Words can't express the beauty of this resort. It surpassed my wildest dreams. You have to visit at least once! Hidden gem tucked away in Rio Grande, PR. I was there seven days and wished I could have stayed seven more. I was completely spoiled when I left. When I visited in December there were no boats to visit St. Thomas, but the flights are quick and inexpensive. I highly recommend buying a ticket and visiting the island. A short 30 minute flight and only about $100 for the ticket (roundtrip) Best chocolate boutique on earth and breathtaking views.

  • Stayed: December 2013, travelled with friends
    • Value
    • Cleanliness
    • Service
Thank DeDe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 27 August 2014

Dear Distinguished Guest,

Thank you for taking the time to post your comments regarding your recent stay at our captivating resort.

We are thrilled that beyond doubt you enjoyed your 7 day vacation, and that you felt the warmth and pampering of the staff. The resort is truly a unique 5 diamond paradise with the highest standards to exceed your expectations.

We hope to have the pleasure of pampering you once again, at The St. Regis Bahía Beach, the Best Address in the Caribbean.

Thank you for the gift of feedback.

Warmest regards,
Terry G. Bechtold
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014 via mobile

The level of service in the hotel is amazing. They treated us like royalty. From when we checked in, Lisa took care of all dinner reservations for us during our stay. Very professional and courteous. From there our butler Gabriel, took really good care of us too. He gave us a tour of the hotel and our room. Once again, the courteous treatment of all hotel employees towards us was amazing. The food in the restaurants was amazing. Overall we spent a great vacation and we can't wait to get back there.

Stayed: August 2014, travelled with friends
Thank Erik J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 25 August 2014

Dear Distinguished Guest,

Saludos from St. Regis Bahía Beach!

Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort.

We consider the beauty of the property to be our second home and each other to be a part of our family and this is what we want to share with our guest. A genuine warm welcome to your home away from home. We are glad you had a great vacation and hope to welcome you back to a care free paradise.

Thank you for the gift of feedback.

Warmest regards,
Terry G. Bechtold
General Manager

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Reviewed 17 August 2014 via mobile

It may have rained often, but we enjoyed the comfortable room and beautiful grounds. Attention to detail and great customer service is a top priority for the St. Regis Team, especially our in-room dining servers. We would definitely recommend, and return for another visit.

Stayed: October 2013, travelled with friends
1  Thank melissa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 19 August 2014

Dear Distinguished Guest,

Greetings from The Best Address in the Caribbean!

Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort.

We are thrilled that you enjoyed the comfort of our rooms and warm staff and hope to have the pleasure of welcoming you back soon to your home in paradise away from home, at The St. Regis Bahia Beach.

Thank you for the gift of feedback.

Warmest regards,
Terry G. Bechtold
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2014

This is the best hotel and resort we have ever stayed at of any chain. Starwood went over and above itself.

Property: The setting is drop dead gorgeous. It's like walking thru a jungle on wooden paths to room cabanas. The nightlife noise of wildlife is surreal. Property is 10 years old and St. Regis has been there for around four. The landscaping is mature while the rooms are newer.

Pools: Amazing and very well laid out. We got to the pool by 7am and had all the pools to ourselves. Servers are great. Nice lounge chairs and great cabanas.

Beach: Simply amazing with clear water and a clean beach.

Food: Jean George is our favorite so we went here three nights, Fern. They did not disappoint. Breakfast was amazing and room service was fast and delicious too. The pool restaurant was great. The only down side was Molasses but I ordered wrong, some pork sandwich for lunch.

Service: Five star across the board.

Amenities: Amazing. Kids playhouse, nature tour was fun and educational, boat house with bikes and boats, grounds were refreshing, and the gym was adequate.

SPA: one of my favorites ever. Maybe the amenities of Standard in SOBE or Fontainebleau are little better but this place is top of the line. The setting is phenomenal and the therapists are wonderful.

Room: Was huge and classy.

This is not to be missed. My only critique would be it's a bit removed from everything but that's the beauty of it's setting.

  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Bj1005th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 19 August 2014

Dear Distinguished Guest,

Greetings from The Best Address in the Caribbean!

Thank you for taking the time to share your thoughts regarding your recent stay at our captivating resort.

We are pleased that you basked in our well-orchestrated guest experience, and discovered that every aspect of our little paradise met your fulfillment! We are very happy you enjoyed the exclusive amenities and the fine dining of Jean Georges Vongerichten. We handpicked the very best for our guest to indulge in.

We look forward to welcoming you back soon, so that we may indulge you once again at the St. Regis Bahia Beach, your true sanctuary on the Island of Enchantment, Puerto Rico.

Thank you for the gift of feedback.

Warmest regards,
Terry G. Bechtold
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

Stayed at St. Regis B.B 3Aug-8Aug One bed suite w/buttler. The resort is isolated but there is plenty to do. Our room was incredible and really enjoyed the shower.
Hotel offers, a long perfect beach as well as swimming pool. Staff is very friendly and attentive.
There are 3 restaurants to eat, my fav Fern (expensive), Seagrapes (excellent food!) and Molases. We enjoyed a kayak guided tour and also took advantage of the bikes on property.
Although the spa was expensive, we had the best couples massage.
Our best experience was to see one of the protected sea turtles nest hatch and the little turtles finally make it to the ocean!! I did not see nor smelled any mildew or mold anywhere... The pool is open 24/7 and the property is clean and safe. Would love to go back for more time!
Another incredible thing was to have WIFI around the property even the beach!
It would be closer to the spa, swimming pool and restaurant.
Don't miss the 6Pm champagne ritual at the main house and the feeding of the koi fish.
Ask your concierge if there are any turtle nest ready to hatch!

Room Tip: Would say that superior or deluxe (the least exp) try to get a room closer to the "plantation h...
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  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
3  Thank Laura B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 15 August 2014

Saludos from St. Regis Bahía Beach!

Thank you for taking the time to post your thoughts regarding your recent stay in our stunning resort.

We are delighted that you took full advantage and enjoyed all the amenities from our 2 mile long beach, pristine pool, spa, boat house and the enchanting Leatherback Turtle hatching! It is truly a unique experience we love to share. We also invite our guest to enjoy the Rituals like the Champagne Sabering, Koi Fish Feeding at 6:00pm and the Ice Tea and S’mores ritual by the pool. They are great opportunities to not only enjoy but to also learn and embrace the history of the property.

We look forward to welcoming you back to your home away from home, The St. Regis Bahía Beach, in the near future.

Thank you for the gift of feedback.

Warmest regards,

Terry G. Bechtold
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

This is our 5th year in St.Regis BahiaBeach Puerto Rico With The Carmelo Anthony Foundation,Were We Always Have A Blast.They Make Us Feel Like At Home And Specialy Relax Even When At Work. We Will Like To Give Thanks To All The STAFF In The Hotel From Erick Gonzagaz To The House Keeping Crew(Rooms Were Always Clean).But There Is SomeOne VERY Special And Thats LUIS VELEZ,He Was Always Making Sure We Were Ok,Making Sure Anthony Had Water After Hes WorkOuts,Everytime Asking If We Need Help.One More Time Thank You St.Regis BahiaBeach Puerto Rico For Everything,You Guys Are The Best In What You Do!

Room Tip: Talk To Erick
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  • Stayed: August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Traci G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
srbahiabeach, General Manager at The St. Regis Bahia Beach Resort, Puerto Rico, responded to this reviewResponded 15 August 2014

Dear Distinguished Guest,

Greetings from The Best Address in the Caribbean!

Thank you greatly for choosing not only The St. Regis but our beautiful island to be a part of your caring and devoted foundation. It gives us great pride to be a part of giving back to the community and especially the local youth. Your praise and loyalty motivate us all to continue this beautiful tradition year after year.

Thank you for taking the time to post your comments and for mentioning the staff members who contributed in making your stay flawless as they truly go the extra mile to create a comforting connection with all.

We look forward to welcoming you once again next year, to another uncompromising St. Regis experience at Bahía Beach.

Thank you for the gift of feedback.

Warmest regards,
Terry G. Bechtold
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The St. Regis Bahia Beach Resort, Puerto Rico

Address: State Road 187 kilometer 4.2, Rio Grande 00745, Puerto Rico
Phone Number:
Region: Caribbean > Puerto Rico > Rio Grande
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Rio Grande
#1 Luxury Hotel in Rio Grande
#1 On the Beach Hotel in Rio Grande
Price Range: £582 - £793 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The St. Regis Bahia Beach Resort, Puerto Rico 5*
Number of rooms: 139
Official Description (provided by the hotel):
Designated as Puerto Rico’s first and only AAA Five Diamond resort and the leader in luxury on the island and in the Caribbean, The St. Regis Bahia Beach Resort, Puerto Rico has been designed with the entire family in mind, providing a variety of extraordinary services and activities that will keep all guests entertained from sunrise to sunset. Located on a former 483 acre coconut plantation, our Rio Grande resort in Puerto Rico sits between El Yunque National Forest and the sparkling Atlantic Ocean on the northeast coast. A Certified Gold Audubon Signature Sanctuary, the lush Resort features a tennis center, a golf course designed by Robert Trent Jones Jr., as well as 4 miles of nature trails, 70 acres of lakes and a boat house for water sports. The intimate St. Regis Bahia Beach Resort, Puerto Rico boasts suites where The St. Regis’ iconic Butler service is available. Most of the guestrooms overlook amazing ocean and garden views setting a new standard in luxury accommodations. ... more   less 
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Also Known As:
The St. Regis Bahia Beach Hotel Rio Grande
The St. Regis Bahia Beach Resort, Puerto Rico Rio Grande

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