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“Liked AH but would have loved it with a fire and more personal service”

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Armathwaite Hall Hotel & Spa
Ranked #3 of 5 Hotels in Bassenthwaite
Certificate of Excellence
Exeter
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Liked AH but would have loved it with a fire and more personal service”
Reviewed 27 April 2012

We have just spent 4 nights at Armathwaite Hall. Suite was attractive and comfortable (although shower needs upgrading) and food was excellent. Views are lovely. Peaceful atmosphere - would be even nicer without background music. Service is willing and obliging but inconsistent and very impersonal. Our suite was left without toilet rolls and with an empty tissue holder which we should have preferred to endless hot tub and spa suggestions and a celebration cake left with Reception by our family as a surprise for us was overlooked. Main issue - despite teeming rain, howling wind and chilly temperatures there was no sign of a fire at ant time, despite being assured at time of booking that the hotel had a real fire. We live in a house in the country, and we stay in country houses, but this is definitely not a country house hotel. Fires would add real comfort and heart and redress balance between impersonal corporate and country house atmosphere.

  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alwyn a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (400)
Date | Rating
  • English first
  • French first
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English first
Carlisle
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 27 April 2012

My husband and I have just returned from a two night stay at Armathwaite Hall hotel which we found to be fabulous value for money. The facilities (especially the leisure facilities) were outstanding and all the staff were extremely professional whilst being naturally friendly, approachable and personable. Our bedroom was well equipped and beautifully furnished (Garden Room) and the standard of food in both the bistro and the restaurant was excellent. Definitely recommend for romantic trips away and we cannot wait to return...

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank MiacatBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012

We stayed for 3 nights, dinner bed and breakfast to celebrate our silver wedding anniversary. On arrival (early) we were warmly welcomed and our bags taken care of so we could enjoy the day.
We used the spa facilities which were immaculate and added to the relaxing atmosphere of the hotel.
We also went clay pigeon shooting which was great fun.
Our room (standard) was luxurious and again immaculate. Our bed was turned down each night.
To the food and service. All staff were attentative whilst not intrusive. Dinner each night was fantastic. We had thought we may use the voucher system to eat in Keswick one night but dinner at Armathwaite was too good to miss.
Breakfast was the only slight disappointment in that it was a buffet style breakfast which was plentiful in choice but quality not what we might have expected especially considering the high standard of everything else.
All in all though an excellent hotel which I would recommend to anyone after a touch of luxury in the lakes.

  • Stayed April 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mrsbirlo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
durham
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 April 2012

We stayed here during April for a short break and were very impressed. A little bit of luxury. Ours was the club room which was extremely comfortable,food was good,views to die for and lovely grounds. The spa was absolute bliss. We would definitely return.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lorraine t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 3 Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 20 April 2012

Seven of us spent five wonderful days at Armathwaite Hall. We were celebrating my brothers 25th Wedding Anniversary and a friends birthday. We had a fabulous time, The bedrooms and en suites were beautiful, the staff were delightful and helped to make it a marvellous break. There is beautiful countryside all around and we did long walks which prepared us for the delicious food in the restaurant at night. There is also a Spa Suite with everything you need to relax including a swimming pool and a large jacuzzi.Also within the estate is a zoo where we spent a very happy morning.
Can't wait to go back to Armathwaite Hall again. See you there.

Room Tip: All four of our rooms were first class and as its on a large estate very quiet.
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  • Stayed April 2012, travelled with family
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
Thank Hatie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leeds
Level 3 Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 April 2012

Stayed for two nights on a Secret Escapes package during April. The hotel is real old world English Lakes type venue, the wood panelled hall is as you entre is very atmospheric. The grounds are amazing and the view is to die for from the front of the building - directly overlooking the top of the lake and further onto the nearby hills.
Reception check-in was very efficient - we were a bit early and the room wasn't quite ready. We were staying in a Spa room - just along the corridor from the main hall, this was a lovely room, large enough with a walk in wardrobe, and very spacious new bathroom - complete with built in TV. There was also a small terrace at the front which we sat out in the sun later - very pleasant. (One minor comment - where had the room doors come from - a car boot sale?!)
Cream tea was sampled outside and this was lovely on the terrace. Later we went to the spa - this has been done really well - a first class facility - ultra modern and with all the comforts. Indoor jacuzzi, steam room, sauna with outside windows onto the terrace and pool - along with the outdoor hot tub as well - a great early evening relaxer with a glass of bubbly! Later in the weekend, also sampled a hot stone massage which was first class.
We had food in the brasserie on the first night - very efficient service and good food. The drinks are also suprisingly reasonably priced at this hotel - unusual for a high quality hotel where you usually pay a premium.
On the second night, we dined in the restaurant. This was reasonable, the lounge bar service before is unusual - for its more rural location, the hotel adopts a more formal service approach which feels a little uncomfortable. The restaurant food was perfectly reasonable -service was a little unusual - our waiter brought the cheese plate to us - already sliced and allocated without the discussion which is a big part of Cheese board courses - a bit of a shame.
Breakfast in the restaurant was great - a good morning treat. It was a reluctant check out the next morning, this was a fantastic weekend and the hotel maintains its reputation well.

Room Tip: Spa ground floor rooms are lovely - especially with the little terraces
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  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank rlodge5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
Level 3 Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 April 2012

We stayed here for two nights for our 29th Anniversary. The hotel exceeded our expectations in terms of service, cleanliness, comfort and delicious food. we even indulged in a couple of treatments as part of the package which were great fun and the whole spa area was a delight and of very high standard. Although we live 5 hours away we will certainly try to go back. I am coeliac and they were very knowledgeable about my diet in the restaurant too.

Room Tip: We had a first floor room before the downstairs door to the spa corridor, which was very quiet. I ca...
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  • Stayed April 2012, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
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    • Service
Helpful?
Thank FamilyT66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Armathwaite Hall Hotel & Spa

Property: Armathwaite Hall Hotel & Spa
Address: Bassenthwaite Lake, Bassenthwaite CA12 4RE, England
Region: United Kingdom > England > Cumbria > Lake District > Bassenthwaite
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Bassenthwaite
#2 Business Hotel in Bassenthwaite
#3 Romantic Hotel in Bassenthwaite
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Armathwaite Hall Hotel & Spa 4*
Number of rooms: 46
Official Description (provided by the hotel):
Armathwaite Hall Country House Hotel and Spa is a beautiful four red star 17th-century former stately home situated near to Keswick on the shores of Bassenthwaite Lake. The hotel and spa is private owned and features forty six bedrooms of individual character from stylish spa bedrooms to the luxury of studio suites with stunning lake views. The rosette fine dining Lake View Restaurant serves table d’hote lunches and dinners in elegant surroundings to both residents and non resident guests. The Courtyard Bar and Brasserie is a stylish modern alternative serving meals in a relaxed atmosphere. Afternoon teas are served daily and are a great way to celebrate with family and friends. Licensed to hold civil ceremonies for romantic weddings up to 150 guests. The award winning spa, offers the best in facilities from the 16 meter infinity edge pool to the luxurious outdoor spa pool, thermal suite and life fitness gym. Ten treatment rooms including a double treatment room offer relaxing and soothing treatments to guests, day spa and members. ... more   less 
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Also Known As:
Armathwaite Hall Hotel Bassenthwaite
Armathwaite Hall Keswick
Armathwaite Hall Hotel Keswick
Armathwaite Hall Hotel & Spa Bassenthwaite/Keswick, Lake District

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