The spa is absolutely amazing and we thoroughly enjoyed spending time in whilst staying in the hotel. The facilities are fabulous.
We were extremely disappointed however, that the male cleaner was cleaning the hydrotherapy pool, steam room and sauna before 8.30pm which meant spa members were unable to use those facilities. The stated time for closing is 9.00pm. On the previous evening we were in the hydrotherapy pool and the male cleaner started to mop out the steam rooms...........and it wasn't even 8.30pm. This just feels like really sloppy customer care. Surely no cleaning should take place until spa guests have left the facilities?
- Free Wifi
- Free Parking