Me, my partner and pouch stayed for 2 nights in March. The setting is beautiful with suburb views of the lake, the spa was lovely and the food was great. Really great steak in the brasserie.
Nice touches in the room for the dog such as treats.
The staff were very polite and attended to our needs. However on our first night a member of the bar staff offended me greatly, stating that the hall shouldn't put deals on Travel zoo as it encourages the wrong type of people to come and stay lowing the class and standards of the hall.
I was therefore made to feel like us lower class people who are actually well to do shouldn't be staying at the hall. The moral of the story is not to judge I feel this member of staff should be educated in the fact that all your customers have value no matter how they came about purchasing their stay.
I was also over charged £90 upon settling the tab. I contacted reception (Gemma) who was very good and made sure I received the refund without any quibbles.
Overall I would recommend staying in this establishment but avoid the rude comments.
- Official Description (provided by the hotel):
- Armathwaite Hall Country House Hotel and Spa is a beautiful four red star 17th-century former stately home situated near to Keswick on the shores of Bassenthwaite Lake. The hotel and spa is private owned and features forty six bedrooms of individual character from stylish spa bedrooms to the luxury of studio suites with stunning lake views. The rosette fine dining Lake View Restaurant serves table d’hote lunches and dinners in elegant surroundings to both residents and non resident guests. The Courtyard Bar and Brasserie is a stylish modern alternative serving meals in a relaxed atmosphere. Afternoon teas are served daily and are a great way to celebrate with family and friends. Licensed to hold civil ceremonies for romantic weddings up to 150 guests. The award winning spa, offers the best in facilities from the 16 meter infinity edge pool to the luxurious outdoor spa pool, thermal suite and life fitness gym. Ten treatment rooms including a double treatment room offer relaxing and soothing treatments to guests, day spa and members. ... more less
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- Also Known As:
- Armathwaite Hall Hotel Bassenthwaite
- Armathwaite Hall Keswick
- Armathwaite Hall Hotel Keswick
- Armathwaite Hall Hotel & Spa Bassenthwaite/Keswick, Lake District