We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“It's oh so pleasant at The Pheasant”
Review of The Pheasant Inn

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Pheasant Inn
Ranked #4 of 5 Hotels in Bassenthwaite
Certificate of Excellence
Reviewed 4 July 2012

We booked in based on a friend's recommendation following a week of camping in the Lake District. Despite pitching up straight from the campsite in all our grubby glory, we were given a friendly welcome, and were even upgraded for no particular reason other than they said it was a quiet night so we might as well have a nicer room.

The food was excellent, the staff were friendly, and the place was beautiful. The complimentary day passes to the local spa were utterly wonderful and icing on the cake. The Pheasant has set a new benchmark for what we look for in a great inn and we can't wait to go back.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank maeve_os
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a ReviewReviews (558)
Traveller rating
Traveller type
Time of year
Language

480 - 486 of 558 reviews

Reviewed 21 June 2012

Had a meal here one evening. Went to the bar first as we were early and had a drink there - the bar area looks really old and dated and small so we were surprised by how modern and posh the restaurant was. The staff were very friendly and accommodating especially as we were dressed in our walking clothes ( we had been for a climb up Catsbells) with muddy boots and we thought they might turn us away but they were unfazed and welcomed us!

Food was quite pricey but well presented. We had a canapés selection first while we were waiting in bar area before going into restaurant and then had an amuse buche as well before our starter. Also offered bread twice which was unusual. Food was beautifully presented - my pork though was a bit dry and tasteless but my son said his duck was delicious. Vegetables were well cooked and lovely.

The meal is well worth it for special occasion.

Room Tip: Only had a meal.
See more room tips
  • Stayed: June 2012, travelled with family
    • Value
    • Location
    • Service
2  Thank orchidluv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2012

This fine old coaching Inn has plenty of character and good old-fashioned charm. We have visited for Bar meals over several years and have always found the staff pleasant, although this time some were not as fully knowledgeable about their craft as they should be, even in a country establishment. We usually eat in the Bar, but as this was a Bank Holiday Sunday this option was not available to us and we were directed into the Bistro. Despite the room being almost full, the service was good, if a little slow because of the number eating. When it arrived the food was well presented, tasty and of the highest culinary quality. I do have an objection to the use of roofing slates instead of plates. When the food from the kitchen is fresh and well prepared it simply does not need poncifying with fancy platters. But this is a trivial niggle compared with our overall enjoyment. Our experience over several occasions finds the venue consistently excellent in almost all respects. We are sorry for the recent reviewer who found their visit disappointing on what was clearly a bad day for them. On the contrary we found our visit again very pleasant indeed and we shall certainly hope to return.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
1  Thank Bennett003
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2012

This is our second stay at The Pheasant and we were not disappointed. Our room was very comfortable, well furnished and nicely decorated with a modern bathroom and great shower. Nice little touches like the curtains pulled and the radio put on at night and freshly baked biscuits on the tea tray add to the ambiance. A great breakfast menu from cereals to kedgeree, kippers or haddock if you like fish or a full breakfast with kidneys and fried potatoes sides, plus eggs benedict. We ate in the Bistro on two occasions and we really enjoyed our starters of scallops and potted shrimp and mains of Cumbrian ham with duck egg and chunky twice cooked chips and a roly poly beef dish. Service was good and they have a very good wine menu. The steak on the second night was cooked to perfection. The staff were attentive even though they were extremely busy on both nights. Enjoyed the very characterful well stocked bar. We stayed here to escape the madness of the Jubilee in London and it was lovely and peaceful, set well back from the main road on its own side road between the wooded fells and Bassenthwaite lake. We have booked to go back again in September. Btw we have eaten at the George in Keswick and the Pheasant in Crosswaithe and there is no comparison to be made to here.

  • Stayed: June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank maggieobrien49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2012

I spent one night with my husband at the Inn on a trip around the lakes. It is a coaching inn so is on a road but is quiet. We had a nice room with a window seat, nothing especially fancy but it was comfortable. The tv was at an angle on the wall so was a little tricky to watch. I liked the Roberts radio, thought that was nice. The bathroom was large with big fluffy towels and Molton Brown toiletries. The bar is very cosy, with a lot of character. We ate in the restaurant which had a small menu (although that is not necessarily a bad thing). Dinner was delicious, I would recommend eating there. There was a very good choice for breakfast. Overall we had a very nice stay - I did deliberate a bit on whether it was 3 or 4 star, but felt there were some nice touches that put it into the 4 star category, even though it is perhaps a little pricy.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank MillicentDDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 June 2012

We ate here on a mid week evening, going from past reviews and recommendations we were expecting our meal to be very good but what we got was far from very good. To start with we were seated and our drink orders taken (the waiters drink knowledge was apalling, as with the stock, no pimms and hardly any ciders available). A bottle of water was brought to our table but we had to ask for water glasses, our starter then came up before our drinks arrived and we were asked by a couple of different waiting staff if we wanted drinks, no body seemed to commuicate, too many staff serving the same tables.

The starters were below par (scallops and black pudding) bland and tastless, as with the mains (chicken pie and braised beef) again bland, tasteless and underseasoned, not worth the money at all. Although the portions were on the larger side, they lacked flavour and quality as you would expect from a venue like this. We asked for a cheeseboard as there wasn't one on the menu and were told they would give us what they had. This was 3 small tiny slithers of cheese and 3 crackers for £7 which seemed a bit insulting.

The service seemed rushed to clear away but when it came to the important parts like taking orders, serving drinks etc is was extremely slow. We ate in the bistro and the waiting staff were consantly rushing past us between the kitchen and the restaurant. They haven't got the balance right between fine dining and a pub as a bistro should be. They let themselves down on things that mattered like service, although the decor and atmosphere was quite good. For somewhere that boasts about its dining experience it certainly doesn't live up to its expectations. Our meal was the most expensive out of our week and you can get better quality food and service at other local venues such as The George Hotel Keswick who have it spot on and The Pheasant Crosthwaite Road.

  • Stayed: May 2012, travelled as a couple
    • Value
    • Service
1  Thank Vicky1313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 May 2012

Two nights in the Pheasant is my idea of heaven. Wonderful friendly staff, great food, beers and wine. There is a nearby spa if you want it but we were keen as mustard to get back here each evening.
We haven't found a downside. Book now, but not when we want to come back!!

  • Stayed: May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank hillybills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Bassenthwaite
1.2 mi away
Armathwaite Hall Hotel & Spa
Armathwaite Hall Hotel & Spa
#3 of 5 in Bassenthwaite
1,745 reviews
2.3 mi away
Ravenstone Manor Hotel
Ravenstone Manor Hotel
#2 of 5 in Bassenthwaite
1,104 reviews
2.3 mi away
Ravenstone Lodge Hotel
Ravenstone Lodge Hotel
#1 of 5 in Bassenthwaite
586 reviews
Show Prices
Show Prices
Show Prices
12.2 mi away
Washington Central Hotel
Washington Central Hotel
#5 of 9 in Workington
270 reviews
1.6 mi away
Best Western Plus Lake District, Keswick, Castle Inn Hotel
3.6 mi away
Overwater Hall
Overwater Hall
#1 of 1 in Ireby
563 reviews
Show Prices
Show Prices
Show Prices

Been to The Pheasant Inn? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Pheasant Inn

Address: Bassenthwaite Lake, Bassenthwaite, Keswick CA13 9YE, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Keswick > Bassenthwaite
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Bassenthwaite
Price Range: £115 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pheasant Inn 3*
Number of rooms: 15
Official Description (provided by the hotel):
Dating back to the 17th century, this former haunt of the famous huntsman John Peel has been entertaining guests for the past 300 years in the traditional Cumbrian manner with stunning food and refreshment and good old fashioned values. With an abundance of unique period atmosphere and a sense of timelessness with the clever mix of luxurious, contemporary comforts provides The Pheasant a well deserved national and International reputation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, TripOnline SA, Hotels.com, Ebookers and Evoline ltd so you can book your The Pheasant Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Pheasant Hotel Bassenthwaite
The Pheasant Inn Bassenthwaite, Keswick, Lake District

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing