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“Lovely Stay.... great nights sleep”
Review of The Pheasant Inn

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The Pheasant Inn
Ranked #4 of 5 Hotels in Bassenthwaite
Certificate of Excellence
Reviewed 18 November 2013

My husband booked for my surprise birthday, arrived Saturday 16th Nov 2013. We went for a walk, and checked in at 2pm, stayed in the Newlands, not in main hotel, but cosy and warm. We opted to use the Spa at Armathwaite Hall, which was great, outdoor hot tub, sauna, steam room....We got back had a lovely hot bath, and ate in the restaurant, service was quick & food was delicious. We finished our wine in the Locals bar, snug and welcoming.
Slept so well, bed was comfy, fab nights sleep. Breakfast was outstanding, fresh leaf tea, freshly squeezed orange juice, full traditional, thick wholemeal toast, excellent service.
Would love to stay again..

  • Stayed: November 2013, travelled as a couple
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1  Thank MorecambeKaty1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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365 - 371 of 546 reviews

Reviewed 17 November 2013

Just had a 2 night stay in a party of 5 couples. My major complaint is about housekeeping - I put bath towels/mat in bath to be replaced as per 'eco instructions'. They were folded and put back on the unheated towel rail for reuse! 1 shampoo and 1 bath gel for 2 guests were supplied initially (!), and although used were not replaced for second day use. Stayed in the Kirkstone room, a small double (we were the last of our party to arrive on Fri) - big disadvantage was the noisy plumbing which came on several occasions though the night from nearby rooms, and was so loud as to wake us up! Check to see that this is not for you.
The serving staff in the restaurant were pleasant and efficient, but agree with other reviewers that the price of 'supplements' did not reflect the quality afforded

Room Tip: Check out which room you will be allotted - some good size with kingsize bed and others regular dou...
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  • Stayed: November 2013, travelled with friends
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3  Thank BrendaWestYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2013

The hotel was as warm as toast with log fires burning .
The staff were all very pleasant and extremely helpful and knowledgable.
We had lunch there and it was fresh , tasty and plentiful .
Great atmosphere , would definitely recommend it ,

The local patrons were welcoming and complimentary of the hotel as well .

  • Stayed: November 2013, travelled with friends
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1  Thank Jeanjane61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

We have been going to The Pheasant Inn for well over 25 years and have never been disappointed! Last week end was no exception, we celebrated a wedding anniversary and the food and accomodation was excellent. We found the staff as helpful as ever and love the cosy quaint lounges each with log fires. Coffee or afternoon teas in these lounges are very popular.
However, we do believe The Pheasant is an acquired taste and people we talk to, like our selves, have been coming for years and quite often we meet the same people.
There is a choice of dining in the Bistro or Fell restaurant, both are very good but we find the Bistro has a better atmosphere, the choice of wines is also good.
The locals we meet in the bar are a friendly crowd and yes, I have a comment about the beer, apparently the cask ales are excellent but I'm not a cask ale drinker!
We will be back at The Pheasant in the Spring, Summer and Autumn, which just happens to coincide with Birthdays and anniversaries!

Room Tip: All the rooms are individually named and have excellent facilities we prefer the rooms at the front...
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  • Stayed: November 2013, travelled as a couple
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1  Thank Eric P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013

Lovely pub setting. Nicely furnished inside. Various rooms and lounges that you can relax in. The dinning area looks newly decorated. Service was excellent. The beer wasn't anything to write home about. The low points in our visit to The Pheasant Inn......the menu and the shameful seafood starter priced at £13......helllo credit crunch!
The menu was very disappointing. Not much choice or invention. The special board wasn't special. The real low point was ordering the seafood starter, being regular Chef and Brewer customers we miss read the starter for a shared starter......as you would being priced a £13.
But how wrong we were!.......This was a meager portion and only meant for one person. It consisted of exotic seaford ingredients like, smoked salmon, roll mops and prawns with a familiar pink creamy sauce......prawn cocktail I think they call it! The starter should be called 'Try to seefood on this plate that just cost me £13' non-starter.

  • Stayed: November 2013, travelled with family
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Thank ElliottCoventry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 October 2013

We arrived at the Pheasant after a walk on the fells, having previously seen it's website and thinking it worth a visit....... we arrived in the very narrow hall, with a lounge on one side, and a restaurant on the other, the bar was at the end, but shut up with the lights out! This was 2:40 in the afternoon and their website said it was a well known Lakeland bar full of character and listed the beers they have on offer! I had also read about it's afternoon teas, so thought we might try these instead. Sadly there didn't seem to be any staff on, despite there being other customers in the building, several of whom were also looking for staff to pay their bill! We eventually found the reception, a table at the end of a corridor and then a member of staff arrived and seemed most put out that people were waiting. It was eventually our turn to be served and we were told that Afternoon Tea did not start for another 15 mins, but were shown into the Lounge to wait..... We eventually had our order taken at 3:05, but can't say we were over impressed. The Scones, all two of them were tiny, and no where near enough for the mountain of jam, cream and rum butter. The cakes, were OK but a few small ones thrown on a large plate was not great presentation!

We got the impression that it wasn't a pub, but a hotel and fine dining establishment and that they didn't want passing trade (obvious from an overheard conversation), and that it was only for the local gentry!

I had to laugh when I saw their advert in the current edition of Lakeland Walker magazine, they will look after your muddy walking gear while you have a pint of beer by the fire.... not our experience.

Over all not a great experience and not one to recommend!

  • Stayed: October 2013, travelled as a couple
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2  Thank FullPint
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 October 2013

We dined in the Fell Restaurant this week and I found it overpriced by far. One can expect the prices to be higher than the average restaurant but I returned home so hungry that I had to make myself a snack!! The portions were miniscule apart from the dessert. I was amazed to find that with my rack of lamb I had one small potato and a thin slice of broccoli, no bigger than 0.5cm wide! How can they justify charging £22 for such a meagre meal? The bread rolls were hard and very small and my starter was also very small for the price. I felt this was daylight robbery and I felt cheated. The restaurant is also lacking atmosphere, although the lounge and bar still retain their character. Fine Dining is very overrated!

  • Stayed: October 2013, travelled with friends
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4  Thank ANNELakeDistrict
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pheasant Inn

Address: Bassenthwaite Lake, Bassenthwaite CA13 9YE, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Bassenthwaite
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #4 of 5 Hotels in Bassenthwaite
Price Range: £110 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pheasant Inn 3*
Number of rooms: 15
Official Description (provided by the hotel):
Dating back to the 17th century, this former haunt of the famous huntsman John Peel has been entertaining guests for the past 300 years in the traditional Cumbrian manner with stunning food and refreshment and good old fashioned values. With an abundance of unique period atmosphere and a sense of timelessness with the clever mix of luxurious, contemporary comforts provides The Pheasant a well deserved national and International reputation. ... more   less 
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Also Known As:
The Pheasant Hotel Bassenthwaite
The Pheasant Inn Bassenthwaite/Keswick, Lake District

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