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“something of a sacred cow?”
Review of The Pheasant Inn

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The Pheasant Inn
Ranked #4 of 5 Hotels in Bassenthwaite
Certificate of Excellence
Edinburgh, United Kingdom
Level 4 Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“something of a sacred cow?”
Reviewed 2 March 2014

The Pheasant isn't bad, it just isn't 'all that' and has the feel of somewhere trading on its past reputation. The place itself is lovely, but as a customer I hate that sense of somehow feeling I should be privileged to be there. I think £7.50 is a bit dear for an open, ie single slice of bread, sandwich, but would have been happy with that if the service and atmosphere had been a bit warmer. One member of staff assured us the soup would be vegetarian: thankfully another one decided to check, as it wasn't. We ordered food and drink for nine of us and asked for tap water as well. This didn't come and when I asked again, I was somewhat reluctantly given a bottle of water but no glasses, and had to go and get some, one of which was dirty and again, felt as if I was being done a huge favour when a clean one was provided, and as if I was making a fuss, which I absolutely wasn't - merely a polite request. The food was ok, nothing exceptional, and while it was lovely to see leaf tea it was stewed by the time it reached us. In sum, our visit was disappointing and as one of the teenagers commented 'underwhelming'. There are so many lovely places nearby that the Pheasant would do well not to rest on its laurels.

  • Stayed February 2014, travelled with friends
    • Value
    • Service
Helpful?
4 Thank athectorshouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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510 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (96)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Olathe, Kansas
Level 4 Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 28 February 2014

Spent a night there and introduced my family to a boyhood haunt....they say never go back yet in this case it was an excellent idea. The food in the Bistro was excellent....a wonderful experience. The weather was poor yet the lovely fire in the lounge was warm and toasty. Very inviting.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank copperas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
Reviewed 19 February 2014

My husband and I went to The Pheasant Inn for a weekend stay over the Christmas holidays. We had a wonderful time, the staff were amazingly helpful but not too intrusive which is just what we wanted! The bar was beautiful with all its old features and characteristics. The bar maid was very helpful and was able to assist us when we needed it. We had food in the Bistro first night and then the Fell restaurant the second. Both had great food and we were very pleased with it. We are both surprise at anyone who did not have as greater time as we did. To them I would say you must give it another chance! We loved it!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katherine P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brottom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 February 2014 via mobile

Lodge rooms smelt damp and musty. Make sure you book an evening meal as they do not guarantee residents a table. Staff very attentive food excellent.Very cosy lounges with roaring log fires just what you need on a cold wet February day.

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Silsden, United Kingdom
Level 6 Contributor
191 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 16 February 2014 via mobile

Overall a fantastic short stay. The hotel is full of old world charm and our superior room (Ennerdale) was absolutely lovely. We both thought the young staff were excellent both in attitude and knowledge. They even sell cigarettes behind the bar ( I know this will be of little interest to many but it is quite an unusual and welcome surprise to a pariah smoker !) . Breakfast was first class with fantastic scrambled eggs. The historic bar is fabulous and the small guest lounge to the left of the front bar very cosy and relaxing.

Our only slight disappointment was the creme brûlée we both had for our evening meal in the restaurant. Although tasty, the presentation was not up to the standard of the previous two courses which were delicious and very elegant.

Will certainly recommend to others and would love to come back when the weather is better and we could enjoy the gardens.

Thank you ever so much.

Stayed February 2014, travelled as a couple
Helpful?
Thank Neil W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phnom Penh, Cambodia
Level 4 Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 15 February 2014

Not a staying guest. Just a lunchtime meal , but a truly delicious Barnsley chop with trimmings (like madhouse with puy lentils and deliciously freshly-chopped mint sauce - delicious!). Even the fish and chips were excellent - the lightest, crispest batter was memorable. A pint in the comfy snug bar - 3 local ales on tap - and seated in the (slightly more Spartanly-furnished) bistro for eating, served very pleasantly and attentively. Recommended!

Room Tip: Didn't have a room!
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Peter C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ascot
Level 5 Contributor
61 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 10 February 2014 via mobile

Wonderful old style coaching inn. Rooms are very comfortable and clean. Legendary bar. Two great options for dinner a bistro and a formal restaurant both of which serve outstanding food. A breakfast upon which you can walk all day. Staff are all very friendly and helpful. Overall a great base with a welcome home atmosphere - especially after a long day on the hills.

Stayed January 2014, travelled as a couple
Helpful?
Thank HungryTravellerAscot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Pheasant Inn

Property: The Pheasant Inn
Address: Bassenthwaite Lake, Bassenthwaite CA13 9YE, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Bassenthwaite
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Romantic Hotel in Bassenthwaite
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Pheasant Inn 3*
Number of rooms: 15
Official Description (provided by the hotel):
Dating back to the 17th century, this former haunt of the famous huntsman John Peel has been entertaining guests for the past 300 years in the traditional Cumbrian manner with stunning food and refreshment and good old fashioned values. With an abundance of unique period atmosphere and a sense of timelessness with the clever mix of luxurious, contemporary comforts provides The Pheasant a well deserved national and International reputation. ... more   less 
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Also Known As:
The Pheasant Hotel Bassenthwaite
The Pheasant Inn Bassenthwaite/Keswick, Lake District

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