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“Good”
Review of Galatea Sea Palace

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Galatea Sea Palace
Ranked #3 of 5 Hotels in Acitrezza
Huittinen
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Good”
Reviewed 2 October 2013

I did like this place and so did my family. Kids did love swiming pool.
Brekfast was good and staff very helpfull I must to say. We went there at October last year so it was very quite as tourist season gone. Location was good too easy to get with car many places for example Taourmina and Etna .

  • Stayed November 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank maikkiHuittinen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
Date | Rating
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English first
Vilnius, Lithuania
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2013

The hotel is located not so far way from the old town of Acitrezza, although you do need a car to reach it. Of course if you are prepared to take a 30 minutes walk one way (uphill included), you can try, but do not recommend it. Having a car it was very easy to reach lots of restaurants, lounge bars on the beach and nice promenade of Acitrezza within 5 minutes. Going to Messina direction you can reach Cyclope supermarket within 10 minutes.

The hotel itself is nice but it feels it needs refreshment (one part of the hotel was outdated with stains on the carpet, crumpled plaster, mold in the corridor). Lobby area was not air conditioned
Our room was on the refurbished part and ground floor with a terrace towards the sea. The planning of the room dictates it is designed for a family vacations. Although it is strange to see 1 single bed right after the entrance doors. Is it supposed to be for a child which should sleep and hear the noise in the corridor? Living room/bedroom was spacious with a separating wall for a kitchenette. Terrace was quite big but lacked a bigger isolation from the neighbors.
The pool are was quite good but we have spent most of our time on the sunbeds near the beach. The beach itself as others in that part of Sicily is rocky, so hotel had a simple wooden structure to place the sunbeds and installed stairs to the sea.
We really appreciated that hotel had a free and underground parking - because in Sicily it is really a problem. The streets are narrow and in most of the streets there are limited or toll parking.

Speaking about the service - i think it is one of the easiest thing to change in order to get better ratings. Is it difficult for the receptionist to to tell info regarding breakfast time and location, wifi availability and login credentials? We did have to ask for that ourselves.
Breakfast was located inside (is it difficult to move it to the restaurant or terrace restaurant area??) and quite poor: during 4 days of our stay we did have the same selection: scrambled eggs, sausages, bread, 1 sort of cheese, cereals, yogurt, 2 sorts of croissants, 2 sorts of fresh fruits (melon, watermelon) and that's it. No fresh vegetables (in Sicily??), and ketchup only if requested.

Summarizing everything up the hotel is in a good location, has a good infrastructure but needs some refurbishment and review of customer service.

Room Tip: Take a room with a sea view and preferable not on the ground floor
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nerijus_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 August 2013

We stayed in the Hotel part of Galatea Sea Palace. The facilities were great, bedrooms were very large and service was generally very good. Breakfast is adequate but limited. Decking area leading out to the sea was lovely. Swimming pool too small for amount of people and in general too many children! This is a place for families and we felt that there was no 'quiet bar' area to escape from the very nosey families. A car is essential.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Katya4880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Athens, Greece
Level 5 Contributor
92 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 26 June 2013

Our accommodation and parking was safe.Nice and big enough room but without view.
When we booked the room it was mentioned one double bed or two single beds so we asked for a double bed.We did not imagine that the double bed would be two single beds pushed together.We do not know if Italian are used to call a double bed in this way(because we had a same experience in the near past).When we asked for a double bed the answer was that it was not their mistake and that everyone who wants a double bed takes two single beds pushed together.Regarding the cleanliness of the room was sufficient with exception that we found out a dirty roll of toilet paper.Breakfast did not have a big variety and was the same everyday and for coffee there was a coffee machine, but the coffee was terrible( every kind of coffee you chose).
The swimming pool was not as large as shown in the photo and was always full (when was open).There was no beach,only a wooden structure.
Although it was not a problem for us you need always a car.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marstra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 June 2013

Was a wonderful relaxing stay , Just before the season started .
Get a room with ocean view. Many wonderful fish restaurants in the area.
Suggest renting a car or scooter day trip to Syracuse.
Rooms are large and clean with modern bathrooms /
only breakfast could improve however normal for Italy.
Add some fresh juice / fruit

Room Tip: Get sea view !! Other rooms are depressing and 2/3 floor is better view.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kyra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Crete, Greece
Level 3 Contributor
15 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 May 2013

The rooms were very comfortable but the corridors had this thick carpet that was very old and smelly, we could hear everything form the other rooms, satisfactory breakfast, and very nice view.
We went in octomber so we couldnt really enjoy the swimming pool.Cleaning was inadequate in the bathroom, however they were fast in fixing the problem.A little bit far from Catania,good security measures.

  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank Stella D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Qormi, Malta
Level 3 Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 6 May 2013

We have spent a weekend in this beautiful and relaxing hotel. Very clean ,big rooms with beautiful landscaped gardens and facing the sea
One disadvantage is that we were on ground floor and couldnt see much.Wi-fi access had to be paid . The Hotel's restaurant serves excellent food and excellent service for a good reasonable price. You can easily reach acitrezza lungomare by car in 5 mins, but it's diffiuclt to reach on foot as there are no sidewalks , as it;s very dangerous to walk especially at night. We chose this hotel for its' location and also for having a private parking which is free ,locked and inside.
Will stay here again.

Room Tip: Sea view rooms are very quite, but cant see if you are on ground floor.
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank marika v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galatea Sea Palace

Property: Galatea Sea Palace
Address: Via Livorno 146, 95021 Acitrezza, Aci Castello, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Aci Castello > Acitrezza
Amenities:
Bar / Lounge Beach Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Acitrezza
Hotel Class:4 star — Galatea Sea Palace 4*
Number of rooms: 130
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Also Known As:
Galatea Sea Palace Acitrezza
Galatea Sea Palace Sicily/Acitrezza, Province Of Catania

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