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“Not a nice stay”
Review of Galatea Sea Palace

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Galatea Sea Palace
Ranked #2 of 5 Hotels in Acitrezza
copenhagen
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not a nice stay”
Reviewed 14 September 2007

The hotel is ok nice location and rooms are ok to the price. The problem with this hotel is the staff.
When we booked is stated that they were close to a basketball court and mountain bikepath and other aktivities.
The staff had no clue about where any of this stuff was and did in no way try to help us. not just with the aktivities but also with restaurants and clubs there was no help. The lady at the front desk even had the nerve to hint that we should go to a mcD. cuz she thought we were americans and cuz of my size would fit in there. Not the treatment one would expect any where in the world and sertainly not a a 4* hotel.
It was very clear that we were not wel liked. Eventhough we in no way caused problems.
Only nice thing was housekeeping the were rely nice specially the australian lady super nice.
I would not recoment this hotel to my enemy
Christian
Denmark

  • Liked — Location
  • Disliked — Staff
  • Stayed September 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
2 Thank chrille12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (7)
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English first
London
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 September 2006

this is a fine hotel located approximately 7km north of catania. its right by the sea and has a nice swimming pool and plenty of lounging space with sea access. Its close to a small village with a few restuarants specilising in seafood which were only a short distance away (15min walk). a couple of things to note are: the road the hotel is on is very busy and without much of a pavement so the short walk is a dangerous one and we were advised to drive. the swimming pool requires a cap which the hotel can provide if you don't have (for a fee). little information is provided by the hotel and water provided in the rooms was for a fee which was not apparent.
fine for a short relaxing stay close to catania but if you like to walk then not recommended.

  • Stayed September 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank awaydays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Galatea Sea Palace

Property: Galatea Sea Palace
Address: Via Livorno 146, 95021 Acitrezza, Aci Castello, Sicily, Italy
Region: Italy > Sicily > Province of Catania > Aci Castello > Acitrezza
Amenities:
Bar / Lounge Beach Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Acitrezza
Hotel Class:4 star — Galatea Sea Palace 4*
Number of rooms: 130
Reservation Options:
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Also Known As:
Galatea Sea Palace Acitrezza
Galatea Sea Palace Sicily/Acitrezza, Province Of Catania

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