The hotel is ok nice location and rooms are ok to the price. The problem with this hotel is the staff.
When we booked is stated that they were close to a basketball court and mountain bikepath and other aktivities.
The staff had no clue about where any of this stuff was and did in no way try to help us. not just with the aktivities but also with restaurants and clubs there was no help. The lady at the front desk even had the nerve to hint that we should go to a mcD. cuz she thought we were americans and cuz of my size would fit in there. Not the treatment one would expect any where in the world and sertainly not a a 4* hotel.
It was very clear that we were not wel liked. Eventhough we in no way caused problems.
Only nice thing was housekeeping the were rely nice specially the australian lady super nice.
I would not recoment this hotel to my enemy
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- Also Known As:
- Galatea Sea Palace Acitrezza
- Galatea Sea Palace Sicily/Acitrezza, Province Of Catania