This was bought as a wedding gift and emails from the manager confirmed a double en suite bedroom had been booked. On arrival we were taken to our room which was freezing cold, first week of January the young woman was very apologetic and said she would deal with it, which she did. On further inspection we found we had a Jack and Jill bathroom to share with guests next door this was unacceptable and we were not told this was to be the case, we would certainly not have booked to have this facility. There were no toilet rolls in bathroom, we went to unpack and the drawers were all sticky inside and out, but have to say the young woman behind the bar and the chef was great doing all they could to put things right, food was great and fab cooked breakfast. We were disappointed that the manager did not make an appearance. We would possibly eat there again but certainly wouldnt stay because even though you have booked en suite you might not get it!
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- Also Known As:
- The Barley Mow Oxted, Surrey