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“Enjoyed the historic fort hotel”
Review of The Fort Pokaran

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The Fort Pokaran
Ranked #1 of 1 Hotels in Pokaran
Reviewed 18 March 2013

I found this hotel to be comfortable especially having come from the desert area. The 600 year old fot has been turned into a hotel and museum. My room had a swing in the outer room. The rooms wereclean and beds, comfortable. I enjoyed the food as well.

Room Tip: Ask for the room with the swing.
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  • Stayed: March 2013, travelled with friends
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Thank Ilene m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Guest Relations Manager at The Fort Pokaran, responded to this reviewResponded 10 November 2017

Dear Guest,

Thanks for sharing your feedback. Your appreciation of our rooms and food is very encouraging. It's been a joy serving you. We would love to welcome you back.

Regards,

Customer Relationship Team | MarketMyHotel.In

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23 - 29 of 70 reviews

Reviewed 4 February 2013

We stayed here just one night and the experience will stay with us! The 'customer care' was non-existent, the food was not up to much and incredibly expensive as was the beer!......
However...there is an authenticity and strange magic about this place.

We were met by two men dressed in check shirts and berets who took us to our tiny, dusty room, where they rolled out a carpet and then left us. No information at all anywhere at anytime! Left on our own we looked around our little room to notice the delicate beautiful silks that draped an original old four-poster bed, we opened up the windows which revealed a carved stone balcony that looked out onto the courtyard garden...you could quickly get a sense of how this place was 100s of year ago. We went out to investigate the fort which must have been quite something in its day - the huge entrance door was magnificent and the remains of a more illustrious past was clearly visible. Restoration work was being carried out on the fort including the marble swimming pool which was sadly out of use. The formal garden was flanked by a chandelier-dripping, marble-floored ballroom (doubling up as the evening restaurant). During the evening the garden was was candle-lit whilst musicians played superb intoxicating Rajasthani music to diners. The dining room where breakfast was served was as splendid as the ballroom, alas the breakfast was not so splendid.

This place isn't like staying in a hotel - it's Fawlty Towers/ Stately Home hit on hard times. The owner needs take more care and notice of his guests and train his staff to do so too (although the staff do try whilst the owner was never in evidence). He (the owner) also needs to recognise what is special about this place and not lose that in the restoration. It will be interesting to see how Fort Pokaran looks in 2 years.

  • Stayed: November 2012, travelled as a couple
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1  Thank Ann J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Guest Relations Manager at The Fort Pokaran, responded to this reviewResponded 10 November 2017

Dear Guest,

Thanks for sharing your detailed feedback about your stay with us. We are glad to know that you had a nice experience with us. We have noted your concerns and we will work on it. We look forward to your stay with us again.

Regards,

Customer Relationship Team | MarketMyHotel.In

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Reviewed 24 January 2013

Stayed here a night, enjoyed it, upstairs two rooms had semi-private terrace area and good furnishings, clean. Food and service was OK, Place was interesting with great Hindi temple village 10 kms down the road. Dont buy the clay pots for sale in the hotel/fort, go to the village and get the same for 20% of price.

Good place.

Room Tip: upstairs area, two good rooms, one with outside private terrace
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  • Stayed: January 2013, travelled with family
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Thank synnefoula
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Guest Relations Manager at The Fort Pokaran, responded to this reviewResponded 10 November 2017

Dear Guest,

Thanks for sharing your feedback. We try hard to provide the best possible services to our guests and their satisfaction is our reward. We loved serving you and would love to welcome you back.

Regards,

Customer Relationship Team | MarketMyHotel.In

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Reviewed 9 January 2013

We spent a few hours in Fort Pokaran, on our way from Jaisalmer to Bikaner by car. The fort is a small one, as Indian forts go. But it is picturesque and romantic, if a bit run down. The property belongs to a nobleman who still resides here. We had a look around the grounds and the ramparts, but did not go into the small museum. The kids spent a lazy afternoon playing in the sunlit simple lawns, while we wandered around looking at the old photographs dotted all around. The staff was friendly enough and informed us that the hotel was mainly used by tour operators and groups, not so much by individual travelers. We had a simple yet delicious lunch, of roti and laal-maas (local red meat chilly curry). We were the only folks in the large high ceiling hall, overlooked by portraits of ancestors and display cases etc.

Since we did not stay overnight, and did not see any of the rooms, I cannot comment on these aspects.But the whole place looked like it was trying desperately to make the most of the romantic and historic feel, but the owners did not have enough money or vision to make it a really top notch historic hotel - which is sad because Rajasthan is the one state in India which really overflows with such restored beauties. Handled with care, this could be one of them in future, but it isn't one now. Even if you dont want to stay overnight, it is well worth a stop over.

  • Stayed: December 2012, travelled with family
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1  Thank worldtravelplus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Guest Relations Manager at The Fort Pokaran, responded to this reviewResponded 10 November 2017

Dear Guest,

Thank you for taking the time to share your thoughts about your experience with us. We are delighted to know that you found our fort picturesque and romantic. Hope you had a nice, comfortable and enjoyable stay here. It's been a joy serving you. We would love to welcome you back.

Regards,

Customer Relationship Team | MarketMyHotel.In

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Reviewed 3 January 2013

We arrived at Fort Pokaran and were shown to our 'apartments'! We had a large bathroom, a room big enough to fit in 2 small extra mattresses for our children and a small open courtyard with another sitting room off that.
Sounds lovely but it wasn't. Everything was dusty and looked like it hadn't been used for a long time. The bathroom was well decorated and finished and looked good until my husband turned on the shower and the whole shower head fell apart.
The bedroom looked like someone had started to decorate it and then stopped halfway through. The courtyard was pretty but the floor was covered in pigeon droppings which was a problem as you had to walk through it to get to some of the other rooms and as those other rooms were a sitting room, bedroom and bathroom you didn't always have shoes on.
The sitting room was just a few old cushions with bits of cloth thrown over them. It was musty and damp.
The extra beds we had asked for weren't in the room when we arrived but we were told they would be brought while we had lunch. I popped back to the room and after unlocking the padlock on our door was really surprised to find the man in our room. I asked him how he had got in. He showed me a small door behind a wall of the courtyard and then disappeared through it and up onto the floor above. There was no way of locking this door. So our room was basically open to whoever wanted to come into it. At bedtime I wedged a big stone ornament against the door but it was rather unsettling. It was very cold everywhere with no effort to heat any part of it. We woke up with lots of small bites on our arms, although I think it would have been too cold for mosquitos and they didn't seem like mosquito bites.
The food was pretty awful too. My husband and I didn't want any lunch but the children were hungry and ordered some chips from the menu. Obviously reheated...
There was a buffet lunch in the dining room for a coach party that came through.
We went down in the evening for dinner expecting to order something from the menu we had seen at lunchtime. Instead we were presented with what was obviously all the reheated leftovers from the buffet lunch. There wasn't much the kids wanted to eat so they had just roti and rice for dinner. When we questioned them we were told it was a set menu at dinner. There was no indication of this anywhere.
There's not much in Pokaran apart from the fort. It's an amazing fort and could be really wonderful. We enjoyed looking around it. But I wouldn't recommend staying there. The pictures on the website show beautiful rooms (not ours though!) and a pool. Maybe other rooms were much better than ours? They seemed to have people in them so we couldn't see. The pool is undergoing some kind of building work, although there was no one working on it while we were there. The whole place looks like it was either once amazing and has now become run down or work was being done to make it better but then stopped halfway through. The staff were all friendly if a little gormless.
Just been back to look at their website. It bares no relation the the place we went to stay!

  • Stayed: December 2012, travelled with family
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Thank mandc1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 November 2012

We stayed here for 1 night on our way to Jaisalmer. Had one of the cheaper rooms which was fine but beds were very hard. Pool etc are not finished yet. Dinner and breakfast were fine, though the coffee was poor (instant from a sachet - not good enough for this class of hotel). We were given a tour of the museum, which was interesting and nicely presented.

Room Tip: Cheaper rooms are fine for a 1 night stay
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  • Stayed: November 2012, travelled with friends
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Thank MegN52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Guest Relations Manager at The Fort Pokaran, responded to this reviewResponded 10 November 2017

Dear Guest,

Thanks for taking out your valuable time to write a review. We are glad to know that you liked our rooms and food. We loved serving you and would love to welcome you back.

Regards,

Customer Relationship Team | MarketMyHotel.In

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 November 2012

Wonderfully atmospheric. We were given a choice of the Maharajah’s or Maharani’s bedroom, and after looking, plumped for the Maharani’s which was straight out of the Arabian nights – with modern conveniences.

Having the place to yourself, almost, after the tourists had gone was quite special. It is quite crowded during the day, but once the tour groups have departed and the local tourists have gone, it comes into its own as somewhere special.

Dinner under the stars was pleasant, though food wasn’t great.

  • Stayed: December 2011, travelled as a couple
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Thank quandoquidem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarketMyHotel, Guest Relations Manager at The Fort Pokaran, responded to this reviewResponded 10 November 2017

Dear Guest,

Thanks for a very generous and encouraging feedback. We are very pleased to hear of your great overall stay experience. It's been a pleasure serving you. We would love to welcome you back.

Regards,

Customer Relationship Team | MarketMyHotel.In

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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Additional Information about The Fort Pokaran

Address: Pokaran, Dist-Jaisalmer, Pokaran 345021, India
Region: India > Rajasthan > Jaisalmer District > Pokaran
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Pokaran
Price Range: £56 - £194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Fort Pokaran 4*
Number of rooms: 21
Official Description (provided by the hotel):
recognize every Thakur of Pokaran as of the first honour in The Darbar (the court) of the state Marwar- Jodhpur. Surrounded with rocky, sandy and five salt ranges, POKARAN means “the place of five mirages”.Fort Pokaran stands on ancient trade route that carried salt, silk and spices to Persia and beyond. Instead of winding caravans of the past, it now has trains, buses and cars. The fort now attracts travellers to stay betwixt the glorious history where each stone speaks out volumes of the past. It is en route both from Jodhpur to Jaislamer and Bikaner to Jaislamer. It indeed makes an ideal break and offers extended traditional hospitality, which was once offered to Humayun; the Mughal Emperor in the 16th century and later to his great grandson Akbar `II; son of the last Mughal Emperor; Aurangzeb. The present Thakur Nagendra Singh Pokaran and his wife Thakurani Yashwant Kumari Pokaran have opened the imperial gates of the stately fort to proffer the traveller a feel of royalty. ... more   less 
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