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“Lovely rooms, just poor service and not dedicated to their guests.”

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Berghotel Mummelsee
Ranked #1 of 1 Hotels in Seebach
Certificate of Excellence
Reviewed 23 August 2013

The rooms are fabulous, it’s just such a shame about the lack of attention to their guests. If they can commit to offering a hospitable atmosphere for guests, I think tourists will come back regularly. The reception staff are rude and abrupt, they just want to check you in with no hassle and take your money when you leave, with no room for any polite conversation or a chance to ask questions. The worst experience is the restaurant. Like other reviewers, it is sadly true that eating here will take up a minimum of 2 hours because you spend one and half of those just waiting to be served. Like most eateries, guests wait to be greeted and seated. None of that here, on the first night, we stood for 15 mins before we gave up and seated ourselves. Waited a further 15 mins, no one came to our table. We were hungry and thirsty. We got up to get some menus (all in German). When asked if they had an English menu, nein! The waitress could not translate the dishes (you would have thought they would be able to tell you if it was pork, fish, chicken or beef right? Nein!) Actually, pork was easy to work out, everything was more or less pork! Waitress was impatient and unhelpful (by the way, only 3 other families in the hotel restaurant). The restaurant is sectioned so that hotel guests are inside, while non-guest get the option of eating outside. They seemed to be served with more speed and friendliness. It’s the only place to eat for miles in the evening so you are stuffed, excuse the pun.
The breakfast was very good. And because it is a buffet, no need to ask for help!
There isn't a lot to do in Mummelsee apart from the hike, I would not stay here in future as it was not a relaxing experience when you left your room to use the facilities. The toilets downstairs will cost you 50 cents, so you had to go back to your room to use the facilities! Annoying when you have children with you. I’m really disappointed with this place.

Room Tip: Choose a room facing the lake
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  • Stayed: August 2013, travelled with family
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3  Thank Toadstool_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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32 - 38 of 183 reviews

Reviewed 27 April 2013

Recently renovated hotel after a fire in 2008. Cosy decorated room, very clean, nice view over the lake. Every day a bottle of water. Nice smelling shower gel, shampoo and body lotion. Peace and quiet until 9.30 when the tourists arrive (lots of them) : lots of cars, busses and motorbikes. The location is lovely but you have to share it with a lot of people. Breakfast ok, nothing special. Half board is really good, a 4 course meal with a choice of 4 main courses. Takes about 90 minutes getting finished, everything depends on who is serving dinner. The last night we had a very unorganised waitress, we had to wait for 20 minutes before she asked what we wanted to drink. She had no idea what was on the menu... The day before we had a Tsjech waiter who couldn't explain a German ingredient we didn't understand. The people at the reception and most people working in the hotel are very friendly and do their job really well. Warning : do not book a pedicure : 45 euro's and she doesn't even bother do do your heels ! Instead spend your money on a tibet back massage or a facial massage with gems, very good and very nice lady. The spa is new since last year and really looks amazing. Waterbeds to relax with headphones, free apples and tea... We would certainly recommend this hotel but perhaps not during summer because of the crowds visiting the lake.

Room Tip: Lakeview is lovely, but no sun and lots of noise form the tourists during the day.
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  • Stayed: April 2013, travelled as a couple
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1  Thank BelgiumPatrick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2012

The Schwarzwald did not cooperate the day we drove through. The entire forest was shrouded in clouds that reduced our visibility to about a five-yard radius around the car. Because of this, the Mummelsee was only a sign indicating a parking lot that we managed to glimpse on the side of the road. Relieved to get off the road, we decided to stop here for our requisite Black Forest cake.

Let me start by saying that this hotel is a very cozy place to relax if stuck in the Black Forest during bad weather. Even though the views were of nothing but white, the restaurant was very comfortable. However, do not eat here if you are in anything resembling a hurry. Lunch for three with dessert managed to eat up two hours of our day. I'm not sure how much of this is cultural and how much is the restaurant, but everyone here moves SLOOOOOWLY. When there is nothing better to do, it's not a big deal, but if we had actually had a day with good weather, I would have been very frustrated.

That said, the food was worth stopping for. It is classic German cuisine done well. I was particularly thrilled to get schmalz and dark bread as a starter. Kid was very excited to eat spaetzle with gravy. "It's like noodles!" Husband and I ordered rather blindly, as the server didn't offer us a menu in English (which I saw later that they did have), and our guesses worked out well. It was an altogether pleasant meal topped off with a really outstanding Black Forest cake. If you need a place to stop just to check that particular item off of your tourist list, this is a great place to do it.

Another good reason to stop is the excellent store below the restaurant. They have all sorts of Black Forest treats to take with you. We left with a BF ham, a kirchwasser salami, and a bottle of schnapps. Yum.

So even if you never actually get to see the view, I would still recommend this as a stop on your Black Forest drive...who knows, the lake actually might be pretty, too!

  • Stayed: July 2012, travelled with family
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1  Thank sangsterrific
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2012 via mobile

Have been here many times both in summer and deep winter - both have their charms. In high summer there are many day trippers but the Black Forest gateau here is to die for. The hotel was entirely re-built a year ago after a fire but has been reconstructed with its old style.

  • Stayed: July 2012
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3  Thank Dalesman_Abroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 May 2012

We stopped here for lunch during a day long drive along the Schwartzwaldhochstrasse. The food was fantastic. The restaurant is very nice, modern and bright with excellent views over looking the black forest. The service was also quite good. We walked around the lake after lunch and took some photos - altogether a great find. Can't wait to go back!

  • Stayed: April 2012, travelled with family
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3  Thank zanezed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2011

Unfortunetely, we could spend 2 nights only in this area. This is the sole hotel at the lake shore. It's a very modern, clean and friendly hotel. The rooms are clean, excellent food at the restaurant, ammazing view. Isn't cheap but worth the money.

  • Stayed: April 2011, travelled as a couple
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1  Thank Tomi-Nahariya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
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  • Stayed: November 2017, travelled with friends
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1  Thank Katharina H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Berghotel Mummelsee

Address: Schwarzwaldhochstr. 11, 77889 Seebach, Baden-Wurttemberg, Germany
Region: Germany > Baden-Wurttemberg > Seebach
Amenities:
Spa
Hotel Style:
Ranked #1 of 1 Hotels in Seebach
Price Range: £118 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Berghotel Mummelsee 3*
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Also Known As:
Berghotel Mummelsee Seebach, Germany - Baden-Wurttemberg

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