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“An Honest Review of a Great Resort”

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Sandals South Coast
Ranked #1 of 1 Hotels in White House
Certificate of Excellence
Gainesville, Virginia
Level Contributor
111 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“An Honest Review of a Great Resort”
Reviewed 19 June 2014

We just got back from Jamaica and celebrating our anniversary and I'll start out by saying pretty much everything you read here and in other reviews are accurate. Starting off with our arrival we did not pay the extra $$ to get through immigration. Maybe because it was a Thursday but we just lucked out with timing. I've heard horror stories and of people just flying through so I would suggest just looking at the airport arrivals before getting on your plane to Montego Bay and then deciding. If there are a lot of arrivals, do it as the immigration area is not fun and not modern. Once you get out of immigration you go to the Sandals lounge and maybe have a quick drink or two before hopping on the shuttle to the resort. I won't dance around it. The shuttle isn't fun, winding mountain roads with big potholes along the way. But we expected it and kept on going. We got to the resort and asked for an upgrade and were told that they were sold out but they did move us into a corner room. So for those in the lower level room categories, ask for the corner rooms especially on the higher floors. Our room was 3308 in the French Village. It was great as we were close enough to the water to leave our door open all night long to hear the waves. (Side note the resort has no screens on the door so you just take your chances with bugs, but we didn't have a problem). We spent most of our time in the French Village just because our room was right there. The pool was great and the bartenders were awesome. I don't want to say it was the party pool but with pool volleyball going on during the day it got a bit louder. The Dutch pool was like a quiet library. The Italian had activities and seemed to be the busiest as it was right next to most of the restaurants. We only hung out there once though. For the beaches...the Italian had the widest seating area and the big beach that you dream of with two swimming areas. The beach does get smaller the further you move away from the main pool area though. Don't get me wrong...down on the French side the chairs are practically right on top of the water so it's really what you want. Again we stayed at the French Beach and had no problem getting chairs etc. Plus the french part of the beach has a ton of natural shade. For the water itself it was warm and was turqouise with two problems and for me it was a bummer. One was the rocks that seemed to exist about 5-10 feet into the water. Now some folks say bring water shoes....honestly i never thought it was that bad. They dissapate after about 3-4 feet...so I just said it's just like walking out on seashells. The biggest thing for me was the water wasn't clear in the areas immediately around the resort even though it had this brilliant color. Now if you get away from the beach a bit it did clear up but where you would be swimming...not clear. Murky gives the impression of dirty but you couldn't see your feet or your knees and it's not a deep swimming area. Whenever you were in the water and walking the sand would be kicked up and kind of settle on top. This was at all three beaches. On top of this, in other reviews, people talk about seaweed/seagrass/sea urchins/jellyfish. We only had an issue with the last one. However we knew people had problems with sea urchins as well. We were both stung a few times and it hurt but no more then a slight burn for about 20 mins. Put some rum or vinegar on it and it will pretty much dissapate. The walk off the resort down the beach was pretty cool as you aren't dealing with vendors or homeowners, it's just nature so that was pretty cool. We paid for the extra snorkeling trip and I would say if you are expecting colorful reefs, don't go. It was disappointing and although we saw fish...nothing really stood out in my mind. Plus if you do go out and there is only one guy on the boat, becareful he'll want the $60 that should be charged to your room ($30 per person). No ATM on the resort so you have to pay a fee to get Jamaican money. The room was the Honeymoon Deluxe...again it was pretty much what we expected. Toilet and shower seperated from the sink. One sink. Bed was comfortable and the room was spacious. I guess I don't understand splurging on a room if you are there for a beach or a pool...that's what you are there for. But to each their own. The food was pretty good. As this is my second sandals visit but my first to Whitehouse, again, I would never say the food was to die for or the best meal I ever had. However I never had a bad meal and everything was tasty. Although I think they use a lot of salt in the cooking. Eleanor's and Neptune's were our best meals. The chicken at Neptunes and the steak at Eleanor's were both pretty good. Giuseppe's was ok....the pizza wasn't great but wasn't bad and the pasta was pretty good. We didn't eat Jasmine's so can't comment on the food there. Bluefield's was pretty good for lunch and for dinner but they don't do breakfast. I would opt at least for one breakfast at Eleanor's even though I think they just grab everything from the buffet, it's a bit more relaxed. Bayside was standard buffett food and I was a bit disappointed. Variety is severely lacking and there weren't many fruit choices during lunch and or breakfast. Breakfast seemed to be the better of the two. Again didn't eat here for dinner but the menu didn't look bad. We never went to dinner before 8 so I think it helped with the fact that we never waited more then a few moments to be seated.The jerk pit i heard mixed reviews as some people raved about it others hated it. I guess it's a personal preference. Bayside does late night food too after 10. Also, Bluefields you can grab lunch at or a snack in between dinner and lunch services. The wine is pretty good unless you really want to buy a bottle I would stick with what they serve you. Again I guess I felt like this isn't the best meal I am ever going to have so why pay more for a bottle of wine. Some popcorn machines around neptune's and bluefield's for quick snacks. Don't miss the Steel Drum band at the Cabaret. I wish they put it outside but I would get there about a half-hour before they play to make sure you get a seat. They were really good. The people make this resort....it's kept immaculately clean on the outside. Sure the rooms are a bit dated but they aren't bad by any quality. I would think Hampton Inn/Hilton brand rooms when I think of the standard room they have. Again though....you are paying for the resort and the amenities and not the room necessarily. The ride back to the airport was quicker and wasn't as bad even though the roads were the same. Maybe the dramamine helped. On departure we opted for Club Mobay....again look at your departure date and time. We flew out on a Tuesday afternoon...so not much traffic and we could have saved $60 ($30 pp). Everything at Whitehouse was top notch...but for me I paid for the beach and wish some of the reviews were a bit clearer in the description of the water itself. If you are thinking crystal clear lagoon like....look elsewhere. If you want a view with an outstanding property, outstanding people, good food, good pools, and a pretty good beach go, you won't regret it. I won't return but not to the lack of the resort or the staff, for me it was the beach. One final note in regards to the villages...you can't go wrong but we enjoyed the walk to and from the french village from dinner every night and morning. You got out of the room talked with folks etc. It was nice to walk around the resort and have that every night. If you were on one of the resort and walked to the other it would probably take about 10 min on the beachfront but shorter if you went the back way.

Room Tip: Ask for a corner room.
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  • Stayed June 2014, travelled as a couple
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Helpful?
9 Thank roobrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Washington DC, District of Columbia
Level Contributor
136 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 19 June 2014

I'm going to start this review by saying we had an amazing vacation here the resort is lovely and the staff are fantastic but the beach I would not go back for, having been to Sandals St Lucia I much prefer that beach. My husband and I celebrated our 5th anniversary with this trip to Jamaica

Transport: Once we got off the plane it did not take long at all to get through customs etc but that could be due to the time of day we arrived, the sandals lounge is well appointed with clean bathrooms, couches, beer & soda but we were barely in there 5 minutes before we went to the shuttle, take 1-2 dramamine before the drive, seriously both my husband and I did and were were find its definitely bumpy windy roads and another gentlemen on our shuttle got carsick and we had to keep stopping for him to get sick. If you take the dramamine you'll be fine and its really not bad at all

Checkin- I was disappointed as returning guests we were unable to gte an upgrade as the hotel was full but they were able to move us into a room with a better ocean view (some look more at the pool than the ocean) we were in room 3308 and it was great, they greated us with a cool towel and then a drink as they checked us in

Room - We we were in the French village on the 3rd floor in a luxury beachfront and it was perfectly fine. If you haven't realized it all the rooms at sandals are pretty much the same you just get different amenities and more space as you move up, personally for the two of us it was perfect as we're really only in the room in the evening to sleep. I also dont need room service as one of my favorite parts of vacation is going into a restaurant to eat, there's not alcohol in the room but again i like to drink in the MANY lounge area they have and listen to the ocean as I drink, but if you really wanted you can always bring drinks back up to your room. People say the french village is far away and it is but we prefered that pool and the beach actually plus far away is a short walk, most of the time we took the longer way walking along the ocean but there is a shortcut through the back if you're ever in a hurry

Beach - this was the most disappointing for us, when you arrive it looks beautiful blue/turquoise water but as you get up close alot of sand is kicked up and makes the water murky, its perfectly fine but I love to see my toes in the ocean (we could in st lucia). The French beach is by far bigger and more sand area but the water has much more seaweed but no rocks, the dutch beach is so tiny i wouldn't even bother with it and the French beach where we spent most our time was small but big enough for the beach lounges and there was about a 2 foot wide strip as you walked into the water of rocky bottom but once you got past that it was nice and sandy, we went in everyday mutliple times without watershoes and were fine but I could see how they could be more comfortable. Both my husband and i were stung by jellyfish both at the beach and french beach, nothing horrible but enough stinging the bartenders poured rum and rubbed it on the stings. There are staff that go along the beach to bring you drinks sporadically or you cna always just go up to the pool bar

Pools - The french pool was awesome they had pool volleyball and palyed music each day starting at 11 and the bartenders were fantastic, the chairs and rafts did get taken by about 10:30 each day but if you went down early it was fine. The dutch pool was too small for my tastes. The italian pool was huge and had alot of seating but we found it to be a little less inviting. The other thing about this resort is the hot tubs are huge like for 20 people or so no small onces scattered about just 3 huge ones.

Restaurants
I like the feel of neptunes and bluefields the best because they are outdoors, on the ocean and romantic, I'm all about atmosphere. All the restaurants are basically in a line right near the main pool except bluefields which is down by the french pool
Bayside - We only ate here for breakfast and lunch I can't comment on dinner. Breakfast was a pretty good spread omlet station, pastries, but instead of waffle, french toast stations they were pre-made in chaffing dishes, they also had fruit, cereal etc, i was a faster breakfast get what you want eat & leave. Lunch had a variety we liked the panini station
Eleanors - The staff was fantastic they even sang us an anniversary song haha, the filet was good and overall a nice experience, breakfast as well was very good
Cafe de Paris - we went here every evening I loved getting Nutella Crepes, I found their dessert pastries to be fantastic and they have ice cream with tons of toppings for morning pastries I wasn't as in love but they still had a lot and they have a lovely cozy lounge sitting are out front were we enjoyed music several nights
Guiseppes - we had a great dinner there the first night, they have antipasti salad bar. Also they have pizza for lunch which is great.
Neptunes - We loved the chicken here, we don't really eat seafood but the chicken was tender and really really good we also had lunch here and they have amazing curly fries haha and different salads and wraps
Bluefields - Lunch and dinner here were just so so to me but the atmosphere again was fantastic. You could also go to the grill between meals and order some easy to go foods as snacks, they had a popcorn machine too for if you got hungry between
Martini Bar - while the bartenders were very entertaining I like to be outside when I'm on vacation I could sit in a bar at home if i wanted to

Water Sports - If you have been snorkeling other great places I wouldn't even bother here we skipped the free snorkeling entirely as people said it wasn't worth it and paid the $30pp to do the 2 hour private tour. Its guided around a reef and while we saw fish and I got the hold a puffer fish I'm not sure it was worth $60, we didn't actually do anything else as we just wanted to relax but we saw lots of people partaking in the sailing etc

Overall Tips
- Definitely take a tervis tumbler/double walled drinking cup if you don't spend all day at the bars with the beach so long its nice to keep your drink cool, also great to fill up before the drive there
- If you're a returning guest stop at the soon come back desk to get your free t-shirt
- There are no ATMs on property you can get cash from the front desk against your CC but they charge a 10% fee so i suggest getting it before go although you don't need it for anything at the resort (but if you do outside tours) we did tip the guys with the bags at the airport and the shuttle drivers as they do not work for sandals
- We loved getting a drink from the neptunes bar and then sitting out in the couches near the fire pits
- DO NOT MISS THE STEEL DRUM BAND PERFORMANCE at the Cabaret they were awesome
- We did club MOBAY leaving jamacia and I'm not sure it was worth it, Sandals gets you to the airport super early so even if there were long lines i don't think you'd have a problem and once through security there are plenty of food options and normal airport seating. Club Mobay was quieter but I didn't really think the food was great but you get free drinks & internet, but by that point we weren't drinking.
- On that note jsut for reference our flight was at 2:20 we had to have our bags ready for sandals to pickup at 8:30 and checkout by 9 on shuttle by 10 so getting a later flight doesnt really give you much time on the beach. We got up at 6 packed our bags went to breakfast adn the beach till 9 showered and then checked out.

  • Stayed June 2014, travelled as a couple
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Helpful?
7 Thank JennDC28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leawood, Kansas
1 review
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 18 June 2014

My wife and I decided to celebrate our 20th anniversary at White house and were thrilled at the result. My review is based on the butler service, which can be a quite different experience at Sandals. You will pay more for it, but it is worth every penny. Let's dive in!!

MOBAY airport: Tip: spend the extra $80 each way to get the VIP service. You will be escorted though customs and immigration to the front of the line to a lounge with drinks, food and snacks. You are then escorted to the transport to White House.

The Trip: Yes; 90 to 120 minutes depending on if you want a rest stop. The road is through the mountains and is bumpy and narrow. If you have no experience with this, it may be uncomfortable; we had lived for several years in South America, so the rural roads were no problem. Relax and enjoy the scenery!!

White House: When you arrive, you are greeted with cold lemon-scented towels and a cocktail. Those with butler service are then escorted to a smaller building (Club Sandals) where you meet your butler and he or she manage your check-in. Our butlers were Omar and Kamar, and they were fantastic. You are given a phone to contact them if you need anything, 24-7.

The Room: We were escorted to the corner penthouse suite in the Dutch village. The suite is large and immaculate, with a fantastic view of the Caribe. The fridge is stocked with beer, wine, champagne, water and soda. The wet bar is stocked with liter bottles of vodka, vermouth, rum, scotch and gin. It is restocked every day! With butler service, you have 24-hour room service. There are seven restaurants on the resort, and you can order off the menu at any of them if you want a nice candlelight dinner on the balcony. Wonderful!

The Butlers: The best perk of the trip. They will reserve your beach chairs every morning with a cooler filled with any drinks you want. Every afternoon, they will serve you special drinks on the beach, and a snack in your room. Tell them were and when you want dinner and they escort you to your table, decorated with flower petals. On the date of our 20th, they decorated the room with two swans and a bubble bath with the floor covered in flower petals. Breakfast in bed every day with mimosas. Doesn't get any better. TIP: Although Sandals is an "all-inclusive" resort, you should tip your butlers at the end of your stay. How much? Whatever you think is appropriate.

The Restaurants: All of them are great and the food and service is excellent. Let me add that the Jerk Pit on the beach near the Italian village is very tasty also. Our favorite was Eleanors, and please try to get Fiona as your server; she is as engaging and professional as you will ever get.

Red Lane Spa: We had a couples massage here and it was great! Warm oil and hot lava rocks. Yum!!

Check-Out: The butler takes care of everything and escorts you to your transport. When you arrive at MOBAY, the VIP service escorts you through everything to their lounge (food, drinks, etc.)

Conclusions: I know this review is long, but I wanted to give an idea of what the butler suite experience entails. Yes, you will pay more for this service (our total was just over $8K for six days total including airfare), but for a special occasion, it is worth every penny.

P.S.: Thanks to our Butlers, Omar and Kamar. In every way, they are the best.

Room Tip: Dutch Village if you want quiet. Italian if you want central location but music at the pool all day...
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  • Stayed June 2014, travelled as a couple
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Helpful?
10 Thank Shawnj0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 18 June 2014

We attended a wedding formy son and daughter in law at this resort in may 2014. This resort has at least 4 weddings a day year round. Times offered 11, 1, 3,4 and sunset for an extra fee. My son swedding was recommended at 4 pm by the resort staing the sunset would be perfect timing for after the ceremony at no additional charge. May is the rainey season in westmoreland jamaica and according to all personnel at the resort it rains every afternoon between 1 pm and 6 or 7 pm. We were there for 5 nights and it rained every afternoon during this time. So I know the resort cannot control the weather, but they can and should have a backup contingency plan in place for inclimate weather for scheduled weddings. Our wedding was at 4 pm...it rained ..we were contacted at around 5 stating we would have to move the wedding indoors. We were all dressed and ready for a ceremony that did not take place until 6pm with little to know contact for the delay tomove indoors. When we were told they were ready we had to request a golfcart for the bride to ride in during tbe downpour...wgich they reluctantly provided. The wedding then took place in a conference room in front of a partician wall! We were all frustrated and tired from waiting 2hours past our booked time to get married at 4, so nothing was said. I am very disappointed in this hotel, their management and wedding advisors. We all paid lot of money for the "sandals" experience and a beach wedding. There are beautiful indoor are throughout this resort but after waiting 2 hours for the ceremony... best sandals could offer was a conference room in front of a plain wall??? This was totally unacceptable and unprofessional customer service. After waiting 2hours past our time..we expected at the least a wedding arch or something. Our whole experience at this hotel was a disappointment...from being treated rudely by staff in the italian restaurant and the coffeeshop daily to most all evening entertainment being canceled to the weather..I would not recommend this resort and the extra money you will spend for a less than stellar experience. We have visited jamaica 5 times and this overly priced resort was by far the worst trip there. My recommendation have an alternate plan in place for rainey weather and/or move the wedding to another time or day if it rains every day in may in the afternoon.

  • Stayed May 2014, travelled as a couple
    • Value
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Helpful?
7 Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lauren B, Online Review Coordinator at Sandals South Coast, responded to this review, 20 June 2014
Hello Robin,

Thank you for your review of Sandals Whitehouse. We were quite disappointed to note that your recent visit with us for your son's wedding did not meet your expectations. We appreciate the time you took to send us your feedback and I will be sharing this information to with the General Manager and relevant departments for immediate review and adjustments as needed. We strive to deliver a wonderful experience for everyone involved in such a special event and we are always saddened to know if we fell short in any regard. Please accept my sincere apology for any shortcoming on our part. I encourage you to reach out to our Customer Care team at 1-888-SANDALS if you have any further concerns about your stay. They will be happy to assist in any way possible.
Thank you once again for all of your input.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 June 2014

What can it say, But Great Overall Team Effort and Success Sandals Whitehouse! From the time you arrive after (Yes) a fun bumpy 90 min ride through the beautiful mountains of Jamaica to the day we had to go back home. Team Whitehouse Won the Day and The Week!

Let me start with the Grounds which are absolutely beautiful and the Landscaping Team begin with Sun up, from the beautiful lawns, the all the varieties of Flowers, bushes and Trees!

When our Van arrived they immediately greeted us with wet lemon scented wash clothes to freshen up before your check in. We followed a nice guide to the Club Sandals for our check in (Well Worth the extra money to get a Club level/Conciere Level Room) Crystal and Fitzroy do a great job of helping out with various needs you may have during your stay at the Club.

After about 10 mins in the Club where they provided our first drink a. Jamaica Jump Start and a brief orientation, they took us to our 4th floor room in the Dutch village over looking the pool and the Ocean! What an Awesome View. Since it was around 4:15 we unpacked and took a walk around the beautiful grounds and found ourselves at Cafe De Paris (awesome bakery, Crepes, and many variety's of Coffee drinks) made personally by a great team of ladies morning and night, and had our first of many Nutella Banana Almond Crape!!

My wife and I tried every Restaurant and they all stood out as the food was always very tasty and the Service was always very good.

The rooms are quite nice, we were in the top floor of the Dutch building and the rooms are spacious and housekeeping team does a great job of keeping them clean and the evening Turn Down was also a very nice touch!

I would have to say the Service we received from Damion and Fitzroy Bartenders at the Dutch pool was just awesome! Even when there was lots of request for special drinks these two always provided Top Shelf Service and did it with a smile!

I also cannot forget Dwayne the Life Guard every morning at 6:00 AM there would be Dwayne Cleaning the Dutch Pool area, raking the beach and always doing it with a pleasant smile and good morning!

A special Thank You to Lucille at The Italian Restaurant and The Great Team at the Bakery always provided excellent service!

Great Job Sandals White House!

Room Tip: Penthouse Suites Well Worth it
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  • Stayed May 2014, travelled as a couple
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Helpful?
6 Thank Robert A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Strasburg, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 June 2014

My Husband and I traveled to Sandals Whitehouse May 21-30 and it felt as though we were in Paradise for 10 days! The airport transfer went very well and we enjoyed knowing exactly where our pick up would be inside the airport as Sandals has a lounge there and they have your name on a list and get you on a transfer pretty quickly from what we experienced. You can use a more private bathroom in the lounge and get a drink, snack or whatever for the ride to the resort. They are very good at marking your luggage as well to make sure everything arrives safely. You get a ticket that goes with each piece of luggage as well. If anything would get misplaced they can track it with that ticket.
The ride to the resort I felt was not that bad. I am from PA so am used to the roads not being good in places and really did not feel they were really out of the ordinary for a place that sees a lot of bad rain at times. I can experience motion sickness so did take some non drowsy Dramamine before the plane ride and then took another one just for the ride. The roads do twist a lot through the mountains.
Upon arrival our room was ready and we were shown to our room by an escort. We were given a tour along the way as to where things were. We were set up in The Italian Village which was very nice on the 2nd floor. We were booked into a Luxury Beachfront room which was perfect for us. No need for a butler for us and this category still had the refrigerator with soda, water and juice. Also no need to pay extra for alcohol in your room since you will have plenty on the resort. I would be ready for water actually! I would get a drink and take it along up to our room at the end of the night to drink and leave the glasses at the sink. That seemed to be ok since nobody ever said otherwise.
The room was nice with a large king sized comfortable bed and linens. They have extra pillows and blankets in your closet if you need them which we did. If not, just call the front desk I am sure they will bring whatever you need. The room was a little smaller than I was used too but it was clean and cozy and seemed that everything was set up so you had everything you could possibly need. They had good TV channels available. The balcony was also very small but it was comfy to sit on after being at the beach all day. There is an actual window as well which brings in better light. I wish there would have been screens in it and the windows would have opened to be able to enjoy the sound of the waves at night though. The tree frogs are very loud here just be aware if your a light sleeper you may want earplugs. They did not bother me at all, I actually enjoyed them.
The food here was very good! We especially liked Neptunes and Eleanore's. The seafood pot at Neptunes was my favorite dish all week and the filet at Eleanore's. The jerk pit was very good too! The breakfast buffet was perfect every morning! We did have crepes one day too! The Café De Paris was the best!!! Every day before going up from the beach to our room we would get coffee and treats. All the food was good. The drinks were good too. Jamaican food is good to begin with-you will not get sick on this island which makes it so much better than a lot of the destinations you can choose from. They serve decent wine which is a plus as well. I never ordered any specialty wines but you do have that option with your dinner-there is a charge but you can get it.
There was plenty of room when were there at the pool and beach. We spent most of our time at the beach. It was so pretty. The sand was nice and the water was clear. Do bring water shoes as there is sea urchins in there water there. We saw a few people step on them. They were out along rocks ect and not in the swimming area though. We stayed in the designated swimming area and did not have any issues when we did not wear our water shoes but when we went exploring out further wore them and were fine. It is nice to see the more natural water but then you will have issues you should be aware of. When you snorkel make sure that you do not swim into the reef. It is high up and you should stay clear and look at the higher points from the side of the reef. This was not explained by the people who take you out and you need to be aware that you should not touch or run into it as it is not good for the reef and it will cut you quite good.
We took the excursion out to the Pelican Bar. This was a highlight of our vacation and we will never forget it! We did not take anything to leave at the bar but please do! We had our names carved into the driftwood. The catamaran ride was the best I have ever been on. The catamaran is right at the resort and the staff was so nice. They take pictures that you can buy then from the trip. They actually take pictures the whole time you are there and just attach them to your room. We set up a photo shoot and had formal ones taken too. We bought a little package at the end that included a picture frame and Sandals photo album. They really take there time to make sure you like your pictures so make sure to have enough time because they work so hard to make sure you like them. We had made other plans the night we had ours and had to rush our photographer and wished we could have took more time for the pictures. They were very nice.
The wait staff was the nicest I have every experienced anywhere we have been. I especially have to thank Cleighton at the water sports! Finally my Husband and I went sailing on the Hobie Cat. No only that but we kayaked as well. It was so much fun.
Also I have to thank Anna for making the pool bar so fun! We will forever miss hearing someone call out Alice!! Donny!!! everyday!!! I wish I could have brought her home with me. What a pleasant, sweet person.
We saw a lot of weddings when were there and if you are planning one then this should be on the top of your list! It was perfect for weddings and romance and relaxation.
We needed this vacation more than ever this year as my Father passed away in January after a long illness and this was a first class way to put me in the "healing" direction.
I thank the Jamaican people for helping to "heal my very soul" for this I will never forget this trip or the people I met-to Jamaica and Sandals Whitehouse we say Thank You!!!! Until we see you again you will forever live in our hearts!

Room Tip: I would say to stay in the Italian village because it is closest to everything but if your young the...
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  • Stayed May 2014, travelled as a couple
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Helpful?
9 Thank AroseMowry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 June 2014

A friend recommended this place to us, and I've never been to a better place in my life! It was a great honeymoon destination.... great pool, amazing food, and areas for any type of person (calmer areas but also has great nightlife). The staff was incredible and the room was always clean. Don't let the cab ride to the resort bum you out... it's worth every penny!

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Jennifer C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandals South Coast

Property: Sandals South Coast
Address: White House, Jamaica (Formerly Sandals Whitehouse)
Phone Number:
Region: Caribbean > Jamaica > Westmoreland Parish > White House
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in White House
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sandals South Coast 5*
Number of rooms: 360
Official Description (provided by the hotel):
Discover the undiscovered. Journey to a forgotten Jamaica where the natural beauty is simply unforgettable. Within a 500-acre wilderness preserve, blue mountains, lush palm groves, pristine coastlines and shimmering turquoise waters create an unbelievable backdrop for a monumental resort. Sandals Whitehouse Europe Village & Spa perfectly blends the exotic allure of the Caribbean with the refined elegance of Europe. Charming Italian piazzas and fountains are surrounded by gardens resplendent with fragrant foliage, while three European-inspired villages – Italian, French and Dutch – are home to luxuriously-appointed, all oceanfront rooms and suites. Each one offers magnificent views overlooking the two-mile long beach, and top tier suites come with Sandals’ legendary Butler Service. Seven restaurants serve mouthwatering gourmet cuisine from around the world, and entertainment ranges from a sophisticated piano bar to bonfire beach parties and a chic nightclub. This resort is truly a world unto itself, where time is all but forgotten and the only moment is now. World Travel Awards: Sandals Resorts “World’s Leading All – Inclusive Company,” 16 years in a row. Sandals Resorts “Caribbean’s Leading Hotel Brand,” 18 years in a row. Sandals Whitehouse “Jamaica’s Leading Spa Resort” Five Star Diamond Award, American Academy of Hospitality Sciences. We’re so very pleased to announce that Sandals Whitehouse European Villages & Spa has been named in Condé Nast Traveler’s Voted 2012 Readers' Choice Awards “Top 15 Hotels & Resorts in the Caribbean,” coming in at No. 10 and “Top 30 Resorts in the Caribbean,” coming in at No. 4 as part of the annual “Best in the World” poll. Presented Certificate of Excellence for 2012 and Travelers' Choice Hotel for 2012. ... more   less 
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Also Known As:
Sandals Whitehouse European Village Hotel Whitehouse
Whitehouse Sandals
Sandals Whitehouse Jamaica

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