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“Excellent and Hospitable”

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Yercaud - Rock Perch, A Sterling Holidays Resort
Ranked #7 of 29 Hotels in Yercaud
Certificate of Excellence
Bengaluru, India
1 review
“Excellent and Hospitable”
Reviewed 1 June 2014

My husband and I stayed at Sterling, Rock Perch at Yercaud in May 2014. We were celebrating my birthday and went to Yercaud in the middle of the week - a luxury since we are both retired. We've been members of Sterling Holidays for the past 20 years. The property was very nice and the staff were extremely courteous and hospitable. This is our 5th visit here. On my way back from Yercaud, I discovered that I left behind a saree in the room. Though it was not an expensive saree, I had a personal attachment to it. I called the hotel and spoke to Annamalai at the front desk. They confirmed to me that they had found the saree in my room and would send it to me via courier. I even offered to pay for the courier charges. 2 weeks later, the saree was delivered to me via BlueDart courier and it was very well packed to prevent any damage and I didn't even have to pay for the charges. I was so happy. My son and daughter-in-law plan to go there soon and enjoy a holiday. I would anyday recommend this property as it is not only beautiful but has some of the best staff I've ever seen across all my holidays in India and abroad.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank alps44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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414 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (166)
Date | Rating
  • English first
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English first
Bengaluru, India
Level 3 Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 26 May 2014

We Just stayed for a night here. The resort has the beautiful view and rooms are very good. As they are renovating, most part of the hotel is still under construction. But all that are just forgotten in the view and ambiance of the place.
Staffs could have been more active, especially handling the luggage.As the property is located in the steeps of the mountain, you need to climb up and down lots of stairs. We have to wait for long time for the bellboys to come for the luggage.
Other than that, it was an amazing experience staying there.The temperature is so comfortable even in the peak summer.
So beautiful to see the clouds just brushing on you over the night . Food was very good. Spa experience also was nice.
Most of all Nice stay. Would visit again but after checking up about their renovation is done.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sendhil71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
Level 4 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 27 April 2014 via mobile

True to all the Sterlings it is situated quite faroff from the main town. The rooms are clean and nicely decorated. If you manage to get a room in the backside, the balconies give you a view of the whole Salem town. It just looks beautiful at night. Food is good. Staff are average.

Stayed April 2014, travelled with family
Helpful?
1 Thank shreya_jana86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 March 2014 via mobile

Visited during mid March 2014 for two days with friends. Isolated place from crowded town. Good cottages and facilities.Staff always ready to assist. Unique location for wonderful panoramic views. Serene and quiet ambience compliment the memorable sojourn.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank RajendraParikh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014

All hype. No show.
The location of the resort was fantastic. But thats about it. Highly overpriced!
I would rather go to a windflower or a serai for the same cost!
Service however was good.
Staff was courteous! but the rooms were in bad shape. No ac either.


  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Sanketh R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Yercaud - Rock Perch, A Sterling Holidays Resort, responded to this review, 30 April 2014
Dear Sir,

Greetings from Sterling Holidays!

Thank you for sharing your experience at Yercaud – Rock Perch. We do appreciate your kind words on the location of the resort, the staff and service.

We have noted your concerns regarding upkeep of the rooms and lack of air conditioning and have shared your feedback with the Resort Management Team at our corporate office. As you noticed, we are currently renovating the resort. We assure you that the resort standards are being upgraded to best-in-class standards.

At Sterling Holidays, we are committed to providing exceptional holiday experiences to our members and guests. Unfortunately we were not able to showcase this commitment during your recent visit to Yercaud – Rock Perch.

We hope you will visit us again, at any one of our resorts, and give us an opportunity to deliver a holiday experience that will go beyond your expectations.

Sincerely,
The Sterling Holidays Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canton, Ohio
Level 4 Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 18 March 2014

Stayed in Sterling Rock-Perch resort Yercaud for a day in Dec with my family. The property is at a very good location on the hill side with an amazing view of the valley. Its very next to the ‘Lady’s seat’ view point.
It was under renovation and there were construction and painting working going on. The reception and restaurant was a makeshift arrangement. Being on a hill side, there was no space for walking or for kids to play. It’s all steps and buildings. Children’s play area was only a rusted swing with mud all around.

The room where we stayed was recently renovated and hence it was very good. They provided room heater on request ( its needed in Dec at least). There were lot of monkeys on the nearby rock and there was a security guard with an air gun to chase then away (I didn’t like shooting them with air gun. After all it’s their habitat and we humans encroached it)

Food was Ok. Parking space was limited and it was full.

Room Tip: Please check with the resort about the renovation and avoid it if the work is still going on.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelAdvisor_AN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SterlingHolidays, Owner at Yercaud - Rock Perch, A Sterling Holidays Resort, responded to this review, 30 April 2014
Dear Sir,

Greetings from Sterling Holidays!

Thank you for sharing your valuable feedback about your stay at Yercaud – Rock Perch.

We are glad that you enjoyed the location of the resort and in-room facilities. We have shared your feedback on upkeep of the children’s play area, parking facilities and treatment of animals entering the property with the resort management team. Please be assured that corrective actions will be taken wherever necessary.

We hope you’ll visit us again at one of our resorts soon and give us an opportunity to serve you better.

Sincerely,
The Sterling Holidays Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 March 2014

The hotel view is awesome,, its under renovation...
Staff is super lazy and dull.... need a lot of improvement which is very ironic to sterling's other resorts that i have stayed.
Food is very average and does not have a lot of variety.. no tandoor items.. very limited...

Room Tip: Go after renovation and check for the room with the best view
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shailesh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Yercaud - Rock Perch, A Sterling Holidays Resort

Property: Yercaud - Rock Perch, A Sterling Holidays Resort
Address: Lady's Seat Road, Yercaud 636601, India
Region: India > Tamil Nadu > Salem District > Yercaud
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Airport Transportation
Hotel Style:
Ranked #7 of 29 Hotels in Yercaud
Price Range (Based on Average Rates): £
Hotel Class:4 star — Yercaud - Rock Perch, A Sterling Holidays Resort 4*
Number of rooms: 69
Official Description (provided by the hotel):
Sterling Holidays Rock Perch sits atop the mighty Shevaroy Hills, overlooking lush coffee gardens, the Mettur Dam and Salem City. It is located at a vantage point in the Servarayan Hills, surrounded by the serene and aromatic ambiance of coffee and spice plantations. Almost 4,700 feet above sea level, the nearby Yercaud Lake adds a scenic charm and tranquility to this jewel in the Sterling Holidays crown. Key tourist spots are a walking distance from the resort. ... more   less 
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