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“Could have been a great place”
3 of 5 bubbles Review of Hotel Shevaroys

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Hotel Shevaroys
Ranked #12 of 27 Hotels in Yercaud
New Delhi, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Could have been a great place”
Reviewed 9 May 2012

Pros:
You'll like it the moment you see it.
Cons:
- Food is pathetic, Don't even try the Chinese restaurant.
- Breakfast is chaotic event.
- All the staff speaks only Tamil, except the Receptionist. The receptionist man is rude and rough.
- Prices are likely to increase from what you see in their website.
- They usually don't care for your reservations, and on arrival offer you a different, high priced room.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank guhatirtha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kathir_19782000, General Manager at Hotel Shevaroys, responded to this review, 31 January 2014
Dear Reviewer,
We thank you for sharing your valuable feedback. We are really sorry for the inconvenience caused. We respect your suggestion and we make sure it won’t happen again in future for you or anybody. We will keep improve our service and hospitality to make our entire guest stay a memorable one.

With Warm regards,
K. Kathiravan
General Manager. PH: 9003977833
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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450 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (156)
Date | Rating
  • English first
  • Any
English first
Chennai (Madras), India
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 11 April 2012

We stayed as family in Hotel Shevaroys in Dahlia room for three days last weekend.
I will definitely bet Hotel Shevaroys as one of the very best hotels in Yercaud for its big property (wide spread around 7 – 8 Acres), neat & clean rooms surrounded by lush greens. Hotel facility includes green lawns & children play area (which need maintenance), birds & poultry, internet café, supermarket, cake & snacks point, indoor recreation, massage center, etc. About rooms: they offer variety of rooms to choose from standard room to luxury villa, so we have our choice to make it fit to our need & also the budget. Rooms have comfortable beds, telephone, and independent water heater. You won’t find any heating / cooling system in rooms; which I don’t think necessary for Yercaud weather.
Hotel facility also includes 3 restaurants – Silver Oak, Red Dragon & Malar. We tried both Silver Oak & Malar, there was a difference in ambience of these restaurants so was the cost, but food tasted good in both. It is really rare to find a Hotel that has variety of food options within its facility which is affordable & satisfying all, especially the complementary buffet breakfast – my son enjoyed all the continental items, my wife happy to have north Indian items and I feasted on south Indian dishes – all in one table.
Points to ponder when you choose Shevaroys:
• Wait time in restaurants (especially during peak time) is the most commonly complained point – this might be because of two reasons – restaurants are open to public not just for the inmates and part of the staff are pupil who attend their Hotel Management college.
• No good travel desk – we dint get any good suggestion to plan our local sightseeing.
Overall Yercaud is a place where you don’t have much option to go out for sightseeing /do other activities - just boating in the lake, 2 – 3 viewpoints & temples - which can be very well done in max 8 Hrs. So if you need to spend 2 or more days in Yercaud, all you need is a Hotel that can keep your kids engaged with some activities, good eat out options, relaxing & recreation options for adults. Hotel Shevaroys is fit for that purpose.

Room Tip: Ask for rooms with sit-out, so that you can relax & enjoy the weather in privacy
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank V_Venky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kathir_19782000, General Manager at Hotel Shevaroys, responded to this review, 31 January 2014
Dear Reviewer,

We thank you for sharing your valuable feedback. We are delighted to hear your encouraging comments about the hotel. Your comments encouraged us to do well and keep improving. Kindly come again in future to enjoy our service in deploy the most advanced technology to elevate guest experiences. We are glad that we succeeded in offering you our best hospitality.

With Warm regards,
K. Kathiravan
General Manager. PH: 9003977833
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 March 2012

Stayed at Shevaroy from March 23- 24, one night. There were three of us (wife and a cousin) and the hotel apparently had only a room in room type 'orchid' that costs Rs. 2800 per day plus taxes and 'bougainvilla' and Rs. 1700 per day plus taxes. The charges for extra person Rs. 650 plus tax.

After inspecting 'bougainvilla' room we felt it was too stuffy and instead opted for the expensive 'orchid'. This was big room and had a big bed where three of us could easily sleep. We called the reception folks and asked them if they could not charge for the extra person, also asking them how they would charge for the additional person in case it was a bigger family with grown up kids which wanted the room. The staff turned down the request and informed us that they would treat even families with kids the same way.

Now going to hotel facilties - room was pretty comfortable. In yercaud the choices for decent accomodation is pretty limited and Shevaroys Hotel ends up being a sought after choice because of lack of afforadable options (sub Rs.3000 range). Restaurants choices for some quality food are also limited in Yercaud and here again Shevaroys has the advantage. The complimentary breakfast served the Silver Oak restaurant is pretty decent, but the service needs to be better. When we went for breakfast, it was a complete confusion, there was a huge crowd and most of the food trays were empty, had to wait for 15-20 mins before some of them were supplied, but then again due to the crowd it would get over very quickly again. Post food another wait for about half and hour to get tea or coffee served. Same thing happened for the lunch buffet, the place was packed and there seated folks were apparenly waiting for more than 30 minutes for any part of their order to be brought. There were quite a few disgruntled folks going to counter and shouting at the staff. If you are willing to sit through this, then yes you could get some palatable stuff from a limited menu. Mention limited menu because Silver Oak folks have a printed menu that had a list of contiental items, but none of it will be available.

The hotel has been in business since 1971 and has a hotel administration and catering college within the hotel campus.

None of the rooms have an air conditioner and at summer time it does become a necessity when you want to stay in a room comfortably. For the price charged for the room, this was a disappointment for us. Food served at the restaurant is ok, but then its not light on the wallet either.

Would rate Hotel Shevaroys as an average hotel, we mostly felt that the value for money was not so much there at this hotel, but one may be forced to stay there due to lack of other options at Yercaud.

  • Stayed March 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank triplogs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kathir_19782000, General Manager at Hotel Shevaroys, responded to this review, 31 January 2014
Dear Reviewer,
We thank you for sharing your valuable feedback. We are really sorry for the inconvenience caused. We respect your suggestion and we make sure it won’t happen again in future for you or anybody. We will keep improve our service and hospitality to make our entire guest stay a memorable one.

With Warm regards,
K. Kathiravan
General Manager. PH: 9003977833
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 February 2012

We have been visiting Yercaud once in a year since last three years. All the time we have been staying at this Hotel. We find the place very calm. Hotel has three restaurants meeting all food needs and a supermrket. Hotel has a nice campus/surrpunding and is located just walking distance form the Yercaud lake. Food at restaurant is very nice. Apart from good facilities, its really the courtesy and service of its staff that attract us to this place. Last time we were at this place, the manager went out of his way to organise a surprise for us (in coordination with our relative from Gujarat). We only suggested to have more Hindi channels in TV sets at Hotel and we were soon assured that we would enjoy Hindi channels on our next visit. Salute to humble staff (of all levels).

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank UBangalore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kathir_19782000, General Manager at Hotel Shevaroys, responded to this review, 31 January 2014
Dear Reviewer,

We thank you for sharing your valuable feedback. We are delighted to hear your encouraging comments about the hotel. Your comments encouraged us to do well and keep improving. Kindly come again in future to enjoy our service in deploy the most advanced technology to elevate guest experiences. We are glad that we succeeded in offering you our best hospitality.

With Warm regards,
K. Kathiravan
General Manager. PH: 9003977833
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sankakiri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 February 2012

I am an computer professional working in First American India in Salem, i have stayed in Bogan Villa on 12.2.2010. I have referred about this hotel in trip adviser and it was very helpful to me, after i have checked in only i have realized how true the trip adviser reviews. It was really fine and excellent room with fantastic hospitality. The restaurant name i forgot but still the taste smiles in my mouth, i have checked the chef name its Karupannan or Karuppaiya but the taste was excellent, especially chicken Chettinadu and uppu curry for delicious, when i checked about the chef he told he was Working in that hotel for more than 50 yars and he has 60 years of experience in Chettinadu and indian cuisine, when anybody go to Hotel Shevaroys, kindly taste these food and Shevaroys is really lucky to have staffs like this who are working in the same hotel for long time. The cost of the food is affordable and when compare to its taste it is nothing, even we can pay more. It is a big resort with lots of facilities like supermarket, ATM center, Gardens, live birds, children play area etc. Over all we had a wonderful stay in Shevaroys, thanking to Trip Adviser for good reviews.

Room Tip: When you go to Shevaroys go to Garden Walk and don't forgot to visit Anamalayar Temple.
See more room tips
  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paulrajmuthu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kathir_19782000, General Manager at Hotel Shevaroys, responded to this review, 31 January 2014
Dear Reviewer,

We thank you for sharing your valuable feedback. We are delighted to hear your encouraging comments about the hotel. Your comments encouraged us to do well and keep improving. Kindly come again in future to enjoy our service in deploy the most advanced technology to elevate guest experiences. We are glad that we succeeded in offering you our best hospitality.

With Warm regards,
K. Kathiravan
General Manager. PH: 9003977833
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jamaica
Level Contributor
298 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 156 helpful votes
Reviewed 10 February 2012

So why are you in Yercaud anyway? 4500ft MSL, an Indian second tier resort centre. Go boating in the sewage filled lake - oh joy. This place is a complex of rooms & cottages - clean for India. A hotel training school. Ok restaurant. Bring toilet paper & face clothe - being standard travel gear.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank im44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kathir_19782000, General Manager at Hotel Shevaroys, responded to this review, 31 January 2014
Dear Reviewer,
We thank you for sharing your valuable feedback. We are really sorry for the inconvenience caused. We respect your suggestion and we make sure it won’t happen again in future for you or anybody. We will keep improve our service and hospitality to make our entire guest stay a memorable one.

With Warm regards,
K. Kathiravan
General Manager. PH: 9003977833
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, Karnataka, India
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 January 2012

We had a nice stay in Shevaroys and am wish to share my experience. We two had check in, to the BOUGANVILLA resort in the noon at around 2.30 pm. We had planned for a weekend trip. The villa was very spacious and comfortable for a couple who is seeking for a budget plan. It is 1500 INR +tax for 24 hours. But it can be useful and well enough for small families too.We had full time power supply, hot water supply and immediate response for room service too. There were 3 restaurants inside the hotel. "Silver oak" restaurant tastes good with very hot and spicy. We also had a plantation walk. nice experience. Hospitality was excellent. We can enjoy with our family with full safety and security.

Room Tip: Rooms were very chill due to climate. Better you can get along with ur rajaais, sweters and please d...
See more room tips
Stayed January 2012, travelled as a couple
Helpful?
3 Thank AnuMuthu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelShevaroys, Owner at Hotel Shevaroys, responded to this review, 1 February 2012
Dear Guest,

Thank you very much for your kind remarks and good feedback on our hotel.

We sincerely you will come again with your friends and family and stay with us again!

Please feel free to contact me for any assistance you may require.

Warm Regards,

Swathi Virutha , Director

Hotel Shevaroys,
Yercaud - 636 601, Salem district, India
Phone : 91–4281-222383 - 86 | Direct Extn : 236
Mobile : 91 - 98840 99945
Fax : 91–4281–222387
Email: swathi.virutha@shevaroysgroup.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Shevaroys

Property: Hotel Shevaroys
Address: Yercaud Hills Hospital Road, Yercaud 636601, India
Region: India > Tamil Nadu > Yercaud
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Ski-In / Ski-Out Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Yercaud
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Shevaroys 3*
Number of rooms: 88
Official Description (provided by the hotel):
Home in the hills. Since 1971 it is the best hotel in Yercaud. Owner of the hotel is Mr. Ramasamy Udyar. ... more   less 
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Also Known As:
Shevaroys Hotel Yercaud

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