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“Awesome customer service”
Review of Full Moon Village

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Full Moon Village
Ranked #2 of 23 Hotels in Mui Ne
Certificate of Excellence
Auckland Region, New Zealand
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Awesome customer service”
Reviewed 16 October 2013

We are a family of four travelling and went here for some well earned r&r during our 6 week adventure in vietnam. We were upgraded free of charge to a 3 bedroom villa, which was beautifully presented with our own outside day bed, outside loungers and jacuzzi. We loved having the kitchen facilities but equally enjoyed the lovely meals served in the beachside restaurant. Silvian, the hotel manager went out of his way to help us sort any problems and was very present and friendly. Special thanks to huong, who helped us all learn new water sports, kayaking, wind surfing and surfing. Highlight of the trip ☺

  • Stayed October 2013, travelled with family
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Helpful?
1 Thank 980Mcfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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302 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Swedish first
  • Vietnamese first
  • Any
English first
pacific palms
Level 6 Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 September 2013

Called in to have a look at this place last week and was suitably impressed. The location for a beach user is perfect, with a broad beach that has a water entry that is shallow making it a great location for small children. Whilst there was no swell when I visited it is apparent that when conditions are good, surfers would enjoy a longboard, or body wave.
The resort itself is nicely equipped, the Villas very large with self catering facilities, making an ideal family destination Resort. Restaurants are large and well placed straight off the beach. An elevated Lounge makes for a great laidback feel with full views of the south china sea.
The Resort appears to be well managed with a great deal of attention paid to the tidiness of the grounds and beach.
To me this place is well suited to honeymooners, groups, and those who wish to be away from the busy centres of Ham Tien, and Mui Ne. Having said that the local bus is just down the road and can take you all the way to all the larger centres as far away as Phan Thiet.
Overall well recommended.

  • Stayed September 2013, travelled solo
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Helpful?
4 Thank bowenarrow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nha Trang, Vietnam
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 September 2013

That place was made with love, it can be easily seen! every detail is well thought! relaxing atmosphere, nice beach, amazing pool! Best weekends ever! Absolutely in love with that place!
We used to go with my colleagues a couple of times! And we will come back for sure!

  • Stayed May 2013, travelled with friends
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Helpful?
Thank Irina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 August 2013

Hosted by the cheerful and attentive Silvian the Full Moon Village proved a hit for all the family. Our villa was clean, spacious and well equipped with jacuzzi, comfy beds, reading area and TVs in every room. The pool was a delight to use and the sea could be enjoyed with a great variety of activities; fortunately for me the surf was working and there was a full quiver of boards to choose from. For those less familiar with kayaking, paddle-boarding, wind surfing and other similar activities there is a young chap always handy to provide tuition or keep an eye on youngsters in the sea. I personally found Full Moon relaxing and easy going and would happily return here again.

Stayed August 2013, travelled with family
Helpful?
1 Thank Janet J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 August 2013

Stayed 4 days at this great resort. The Villas was beautiful and the service outstanding. Nice beach and pools. Very friendly and service minded staff doing their upmost to make our stay perfect. Thanks to Silvian, the GM, for exellent service.

  • Stayed July 2013, travelled with family
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Helpful?
2 Thank Marius S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
Level 3 Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 July 2013

From the time we arrived to the time we left, we were treated to an incredible experience! My wife and children were there for one week, and we loved it so much we are hoping to go back. All of the staff did an amazing job. The general Manager Silvian consistently was asking the guests how we were doing, was there anything else they could do to make our stay more comfortable. He was excellent - attentive and not intrusive and even took our children windsurfing . The buffet breakfast was outstanding. The villa was excellent very spacious and very well equipped with a fresh tropic fruit basket left daily. The beach was approximately 20m for our villa the pool was great and only 10m away. The villas have their our plunge/spa pool, the private villa garden is great.

This resort is 30 minutes out of town which is a real benefit as this allows privacy and provides guests access to a pristine non tourist beach. the free shuttle allows travel to town for shopping or dinner if desired. I can't recommend this place highly enough!

  • Stayed July 2013, travelled with family
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Helpful?
2 Thank AndrewGNZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 July 2013

Very impressed with the accommodation, villa was well maintained with decent levels of privacy and nice decor. The resort has everything you need with a nice private beach, decent restaurant with very relaxed friendly staff and a large tv in the villa offering a wide selection of classic movies such as Blade 1, 2 and of course 3.

FMV is a bit out of the way from the main town but there are great transport links and the staff were all very helpful in arranging day trips to local area of interests. Would highly recommend hiring a scooter (about 200 VND for the day) and driving along the scenic roads to see Mui Ne.

The staff and manager Silvian were also awesome when it came to returning some items I had left behind. They arranged for it to be quickly sent by coach to Saigon where I managed to collect them no problem. Overall, very happy with the stay at FMV; a very relaxed resort where you can take things at your own pace and there is ample opportunity to take in the surrounding attractions.

  • Stayed July 2013, travelled with friends
    • Value
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Helpful?
3 Thank JQFC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Full Moon Village

Property: Full Moon Village
Address: Suoi Nuoc Beach, Mui Ne, Phan Thiet 84062, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet > Mui Ne
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 23 Hotels in Mui Ne
Price Range (Based on Average Rates): £
Hotel Class:4 star — Full Moon Village 4*
Number of rooms: 17
Official Description (provided by the hotel):
The Full Moon Village is a hidden retreat located away from touristic bustle on a long strip of untouched sandy beach only 20 km away from Mui Ne. Inspired by traditional Northern Vietnamese countryside houses 17 spacious (minimum 140 sq.m.) villas have modern amenities and fully-equipped kitchen. The décor of villas includes distinctive handicrafts and rare fabrics carefully collected from different corners of Vietnam. ... more   less 
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