We have been privileged to travel extensively and this is one of the most beautiful resorts I have seen. That said they have some substantial issues to work through. We stayed here for 4 nights and we had booked an upgraded room. We arrived at this incredibly isolated resort that was virtually empty and were given rooms onThe first floor overlooking a service area and the tennis courts. The room itself was okay but the air conditioner and tv were not working. A complaint prompted an upgrade to a fabulous bungalow close to the beach and the pool, but one wonders, given that this large resort literally had less than 5 rooms occupied, why this was not done in the first place. Additional issues include expensive food with limited options and only 2 shuttles daily into town and 2 out and they were not well timed. Other little annoyances included a pool that stayed open to only 7pm but no towels available after 5pm and insufficient hot water to fill more than a couple of inches of the luxurious looking roman bath in our room. We would like to note many wonderful staff tried hard to make our stay pleasant. We particularly appreciated Hung in the beach restaurant and An as well as the poolbar staff. Efforts to fix issues were appreciated but that did not eliminate the basic problems they are having This resort would probably do much better as an all inclusive until there are other things in walking distance such as restaurants and shops. This resort has major unrealized potential and we hope they stay open long enough to make the necessary improvements. We currently could only recommend this hotel to people looking for complete isolation and who can afford mediocre food at high prices.
- Official Description (provided by the hotel):
- If what you're looking for is a peaceful and quiet beauty in Phan Thiet, look no further than Muine Bay Resort. The hotel lies 7 kms from the city center and provides easy access to the city's must-see destinations. The facilities and services provided by Muine Bay Resort ensure a pleasant stay for guests. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out. High quality room facilities with Traditional Champa style design bring an unique experience. The nearby breath- taking destinations like The Prince's Castle, Red Sand Dunes and Fairy Stream; Muine Bay Spa; Wedding Planning; Gala Dinner and other Beach activities will give you unforgettable moments when staying at Muine Bay Resort. "Gorgeous rooms, green landscape, relaxing taste of ocean and every detail reflexes the sense of Champa… Can't imagine those single things could be connected marvellously in Muine Bay Resort" ... more less
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