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“Brand new, excellent location”

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The Sailing Bay Beach Resort
Ranked #11 of 23 Hotels in Mui Ne
Reviewed 29 October 2013

The resort is brand new. Location is very good, a walking distance to the Mui Ne village, restaurants and red sand dunes (around 2 km). The beach on this side of Mui Ne village is 100% better. It is wide, calm and cleaner than anywhere else. The rooms are spacious and very comfortable. Most of them facing the beach. Probably better view from the higher floors. Staff very friendly and helpful. When I hurt myself they have appeared immediately without even noticing them. The dinner is very good, we had 5 course menu so you have a chance to try different dishes. The breakfast buffet is very reach and tasty. Beautiful poolside and big swimming pool. The only minus is the lack of air con in fitness centre and it is not well maintained. Highly recommended.

  • Stayed: October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank L0velyb0y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The_Sailing_Bay_Mgmt, Guest Relations Manager at The Sailing Bay Beach Resort, responded to this reviewResponded 2 March 2017

Dear L0velyb0y,

Thank you indeed for relaying such a positive review of your recent stay at the The Sailing Bay Mui Ne Resort!

The Entire Team joins me in thanking you for the kind words you have written about the Resort and it's Services. We are proud of your appreciation about the room, pool, restaurant and beach.

Beside that, I've note your feedback carefully about the equipments of fitness centre. In 2017, we have the plan to upgrade the GYM and every training equipment will be replaced the new ones.

We look forward to your next visit as we would be most happy to show you all the changes we are undertaking and our service that you have appreciated.

With warmest regards,

Tam Tran,
Guest Relationship Manager

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56 - 62 of 135 reviews

Reviewed 9 October 2013

Location:

We arrived by bus at the bus office at Mui Ne town. It took us about 10 minutes by metered taxi (130,000 vnd) to get to the resort.

Getting to Mui Ne town:

Shuttle is only available for two trips each way per day. Not very convenient.

Bicycles are available at 80,000 vnd per day. They should be free given the inconvenience of getting to town.

It would be a long walk to the main tourist area.

Check In:

Check in was efficient. They knew who we were on arrival.

We sent an email prior to our arrival prior to arrival. It was acknowledged but not acted upon.

We asked to change rooms due to noisey neighbours. They were very helpful and tried to meet our needs. We were moved to a quieter room which was also closer to the beach. Staff member (Twee?) was lovely and patient.

Room:

Room was really nice. Large with good sized balcony. Bathrooms have glass walls through to bedroom but with the option to close with blinds. Bathroom is a good size with bath and separate shower with a choice of two shower heads. Basic toiletries were supplied.

We were on the first floor in an ocean view room. Unfortunately most of our sea view was blocked by a large palm. I would recommend rooms on the second floor as they have larger balconies and unobscured views.

Food:

We arrived mid afternoon. We had not had any lunch so were keen for a snack. At the restaurant the only menu available was the 'room service' menu. When we asked for a snack menu we were advised they didn't have any other menu's, but they soon offered us a club sandwich (130,000 vnd each) which was tasty.

Breakfast and dinner were included in our rate. Meals were buffet style.

The first night we went to dinner at about 7.45pm. Food was sparse, cold and tasteless. It was not refreshed in the time we were there.

Breakfast was a limited, standard fare. There were so many flies that we did not feel happy eating the food left out.. We tried the noodle soup and the omlette. Both were okay.

The second night we went to dinner early hoping the food was better fresh. Again the limited selection of food was well below average.

This is by far the worst food we have had in 5 weeks of travelling. Absolutely horrible.

Finally dinner was uncomfortable due to numerous rats running around on the grass and along the edge of the open air restaurant. I know they are present everywhere but I prefer not to see them running around when I am eating.

At dinner we saw the 'chef' sitting at a table smoking and chatting. He seemed completely uninterested in the food being presented.

There does not seem to be any easily accessible restaurants for meals in the near vicinity and no shuttle is provided in the evening so there is few options.

Facilities:

The fitness room was hopeless. We went prior to 8am. It is in a small conservatory type room which was like a sauna. There was no air conditioner, no towels, no water, no music. The equipment is limited and lightweight. We went for a run instead. It has a great view over the pool to the beach though.

The beach is nice with fine sand, and good sun shelters and loungers. There are a lot of fishing boats in the bay which makes it very picturesque.

The pool is great although there is silt on the bottom even when it has just been cleaned. There are plenty of loungers and sun umbrellas by the pool.

Internet access was free, and we could get good access in the restaurant and by the pool, but access from our room was weak and kept dropping off.

Service:

Most of the staff are trying really hard to please, and will only improve with training and experience.

Conclusion

Although a nice hotel with a lot of potential there are a lot of things that need improving.

The distance from town and limited shuttle service is a major issue.

The food is horrible.

We moved to The Anantara in Phan Thiet which is a beautiful resort in a better location.

I would recommend staying in a more established resort in a better location at this time.

Room Tip: Chose a room on the second floor for large balconies and unobstructed views
See more room tips
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Oponz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSailingBayVN, Director of Sales & Marketing at The Sailing Bay Beach Resort, responded to this reviewResponded 24 October 2013

Thank you for your review of The Sailing Bay Beach Resort.

We have taken into consideration all of your valuable feedback and assure you we are in the process of rectifying all the early teething problems that come with a newly opened resort.

You may be happy to know that we now have a fantastic new chef on board and making immediate and significant improvements to the restaurant/dining experience at the resort.

The location of the resort is on the more secluded beachfront of Mui Ne where the beaches are generally much cleaner, and offers guests a reprieve from the congested beach strip in the city. As the resort is approximately a 10-minute ride from the city, we are looking into ways to make it more convenient for our guests to commute.

We are confident that these improvements along with the launch of our new professional kite-surfing school in November will bring wonderful experiences and fond memories for our guests.

We hope to welcoming you back to the resort in the future and making your next stay with us beyond your expectations.

Quyen Anh
Director of Sales & Marketing
The Sailing Bay Beach Resort
Mui Ne, Vietnam

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Reviewed 3 May 2013

Construction is in its final stages but opening date is uncertain. It would be better to wait till it is opened or book for "early bird" discounts once the soft opening date is announced. The location is at the end of the road on the Cape of Mui Ne bay (near Mui Ne Beach Resort) and being a windy spot, the beach is popular with kite boarders.

  • Stayed: May 2013, travelled solo
    • Location
8  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheSailingBayVN, Director of Sales & Marketing at The Sailing Bay Beach Resort, responded to this reviewResponded 9 October 2013

Thank you for your review, and we look forward to receiving more soon!

We are delighted to let you know that The Sailing Bay Beach Resort is now fully operational and it looks gorgeous!

We have launched the "Hideaway Promotion" which runs until 31 October where you get to enjoy an additional night stay for free if you book at least 3 nights with us (terms and conditions apply).

From November the resort will be home to KNS (Kite-N-Surf) school run by veteran Mui Ne surfing pro, Rob Kidnie. So expect a lot of fun and excitement coming up in water sports exclusively at the resort!

Thanks for your support and we hope to see you at the resort again soon.

Ms Quyen Anh
Director of Sales & Marketing
The Sailing Bay Beach Resort
Mui Ne, Vietnam

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Reviewed 3 weeks ago
Google Translation

  • Stayed: November 2017, travelled with family
    • Value
    • Location
    • Service
9  Thank Олег Е
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
Google Translation

  • Stayed: November 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Светлана В
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 October 2017 via mobile
Google Translation

Stayed: October 2017, travelled with family
20  Thank Евгений Л
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 October 2017 via mobile
Google Translation

Stayed: March 2017, travelled with friends
9  Thank Marina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Sailing Bay Beach Resort

Address: 107 Ho Xuan Huong, | Ward 14,, Mui Ne, Phan Thiet, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet > Mui Ne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #11 of 23 Hotels in Mui Ne
Price Range: £39 - £49 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Sailing Bay Beach Resort 4.5*
Number of rooms: 231
Official Description (provided by the hotel):
The Sailing Bay Beach Resort is located along immaculate golden beaches fringing the eastern Mui Ne coast, where you get to indulge and pamper yourself unlike anywhere else in Vietnam.With its picturesque setting, full modern amenities and impeccable service, The Sailing Bay Beach Resort is the ideal destination for romantic getaways, fun-filled family adventures and memorable company activities.Boasting 192 rooms with lovely sea views and furnished with modern comforts, the spacious and elegant deluxe rooms are designed to pamper you to the fullest. The beautifully landscaped resort also boasts a large swimming pool, it's own restaurant and pool bar, ballroom and meeting room facilities, as well as a gym with a view to the sea. Garden-View rooms come with their own private outdoor jacuzzis.If that's not enough, the resort is also home to the KNS (Kite-N-Surf) school with over 6 years of professional experience in Mui Ne water sport activities. Whether you are a newbie or a pro surfer, this is the ultimate spot for water sport action.The resort also organises excursions to the nearby sand dunes for crazy ATV fun, tours to some of the oldest Cham monuments, and unforgettable visits to beach fish markets where local merchants ply their fresh catches of the day. ... more   less 
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