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“Service? Not here?”
Review of Pandanus Resort

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Pandanus Resort
Ranked #1 of 24 Hotels in Mui Ne
Certificate of Excellence
Reviewed 5 January 2007

Pandanus resort has a very nice location, beautyful garden, and nice big pool. Mainly Russians, Brits and Germans on package tour holidays.
Very far from Mui Ne City, and not within walking distance to restaurants and shopping facilities.
Pandanus has two restaurants, one worse than the other. Very poor language and service skills from the staff. The Blue Lagoon Restaurant is a very nice open room, with beautyful decor etc, but both local as well as international dishes is nothing less than a disaster, and even simple questions or requests are answered with a stupid smile, but no action.
Breakfast buffet was invaded by armies of insects.
The General Manager is American, and apparently blind and/or deaf.
I checked out three days earlier as planned, just to move into the much nicer Cham Villas

Stayed: December 2006
3  Thank jefi99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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413 - 419 of 697 reviews

Reviewed 27 December 2006

Hi,
we stayed in Pandanus Beach Resort for 14 days and had in the meantime plenty of time to check out the other hotels in the area as well. Pandanus outbeats them all: Ten hectare lush tropical garden directly at the beach (the other hotels often only have water but no beach sand). Adjacent to the beach is a huge free-form pool, surrounding an island covered with palm trees. Lots of wind and kite surfers. Walking distance to the sand dunes, which is convenient. Although a little bit far off from Mui Ne City, you can easily rent a bike and go into town. Best recommendation for this area!
Jens

  • Stayed: December 2006, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Thank Laogos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 weeks ago
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Room Tip: Bungalow mit Meerblick, Marmorbadewanne im eigenen kleinen Garten
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  • Stayed: October 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank lauskromberg
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Reviewed 2 weeks ago via mobile
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Stayed: October 2017, travelled on business
Thank Pawel S
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Reviewed 3 weeks ago via mobile
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Stayed: October 2017, travelled as a couple
1  Thank N P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago
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Room Tip: Бунгало!!!!!!!!!
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  • Stayed: October 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank _natalia_alilueva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SteveMuiNe_Vietnam, Public Relations at Pandanus Resort, responded to this reviewResponded 1 week ago
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Report response as inappropriate
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Reviewed 12 October 2017 via mobile
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Stayed: December 2016, travelled with friends
Thank Nghi L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pandanus Resort

Address: Quarter 5 | (Adjacent to the Red Sand Dunes), Mui Ne, Phan Thiet 801107, Vietnam
Region: Vietnam > Binh Thuan Province > Phan Thiet > Mui Ne
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Mui Ne
#1 Spa Hotel in Mui Ne
#1 On the Beach Hotel in Mui Ne
Price Range: £46 - £124 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pandanus Resort 4*
Number of rooms: 134
Official Description (provided by the hotel):
Built in 2004 within a ten hectare lush tropical garden on a three hundred metre long beach, the Pandanus Resort in Mui Ne has a large range of facilities and a variety of different accommodations, all designed to make your stay relaxing and enjoyable. Adjacent to the long, sandy beach is a huge free-form pool, surrounding an island covered with coconut palm trees. The buildings are designed to complement, not compete with the natural surroundings. The beach is serene and disturbed only by an occasional fisherman in a round pitch basket, or a wind and kite surfer. ... more   less 
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Also Known As:
Pandanus Hotel Mui Ne
Pandanus Hotel Phan Thiet

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