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“Worth A Visit”

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The Inn at Cranborne
Ranked #2 of 3 Cranborne B&B and Inns
Certificate of Excellence
Reviewed 22 February 2014

We really enjoyed our first visit to this charming Inn. The staff were attentive and friendly and the ambience excellent. If I were to criticise anything (and that is difficult) the beef although tender and tasty did have rather a lot of gristle. I would thoroughly recommend this eatery and will certainly be visiting again.

Stayed: February 2014
Thank Gill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 14 March 2014

Dear Worth a Visit

Thank you for taking the time to review. My team and I read all reviews and discuss. We were very happy to read your review and really pleased you had such a good time with us. Chef said he will look at the steak and discuss this with the local supplier. We like to keep them on their toes!! :)

Best wishes and come again soon for a sunny lunch on the sun drenched patio.
Jane

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134 - 140 of 181 reviews

Reviewed 16 February 2014 via mobile

Visited for lunch. Food was decidedly underwhelming for the price; badly cooked and bordering on inedible. This brought to attention of staff, but not pursued. No offer of desert menu or further attention given thereafter. Shame as refurbishment has been done reasonably well. Won't be hurrying back.

Stayed: February 2014, travelled with friends
3  Thank marshallized
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 18 February 2014

Dear customer

I know it takes your time to write feedback and that feedback is important. For that reason we discuss all feedback from its various sources, including Tripadvisor and act upon feedback that has been carefully considered and is rich in good advice and comes from a reliable source.

I sadly feel your behaviour at our Inn this Sunday leaves us in two minds about your feedback. At The Inn this weekend we were full, full, full with happy people many of whom were without electricity due to the storms across the South and enjoying our food and hospitality. You requested a table and we said we were full but if you would like to wait for 30 minutes with a drink at the bar I am sure we could fit you in. You left after making some rude comments. You then came back and despite us giving you a table within 15 minutes you then had a long list of things you did not like when we were taking your order. All in all I think we should have agreed to call it quits and just agree we are not for you!

We served over 120 people each day this weekend and during our fabulous Valentines night and the feedback for our Dorset Pub of the Year 2013 was fabulous. Well done to my team for delivering this.

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Reviewed 3 January 2014

Had a really great time at this wonderful Inn. The staff were some of the best ever and could not have tried harder to please.,and generated the sort of welcome that is rare these days. The rooms were large, well furnished with one of the best showers ever.. The bar and eating areas had real charm and the foods offer was excellent with portions that I would describe as generous.Having travelled widely on business and been disapointed many times the Inn gives hope that all still well in some areas.

  • Stayed: December 2013, travelled with friends
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1  Thank Roy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 4 January 2014

Wow! Thank you.
We love our guests and genuinely work very hard to give all guests a wonderful experience. Many thanks for acknowledging this effort with your very enthusiastic response. I hope we see you soon with your friends.
Regards
Jane

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Reviewed 8 December 2013 via mobile

Had a discounted one-night stay due to an issue with another B&B, so am unable to comment on value for money. We had a lovely room with an enormous bathroom. Shower was excellent and nice boutique shower gel/moisturiser etc. Everything was clean and the bed was very comfortable. The one niggle was the noise from the bar downstairs from a group on their Christmas do.

Stayed: December 2013, travelled as a couple
Thank stephsomerset
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 4 January 2014

Thank you so much for the time you took to write your review. We discuss all reviews at our weekly meeting. This one will give the staff a real boost!
See you soon I hope.
Regard
Jane

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Reviewed 2 December 2013

We came down from London to the Inn at Cranborne for a two night stay with our four month old puppy... we enjoyed delicious breakfasts, a lunch and two dinners (why go anywhere else when the food is this good?), and Hilda made the most of the very friendly and attentive team who cooed over her, and of the Inn's dog bed which we positioned by a very welcoming, warm wood burner. A really relaxing and enjoyable break - we went for walks on the Cranborne Chase itself, in the New Forest and even made the drive down to Bridport for a walk along the Jurassic Coast. Like another reviewer below, we also stayed in the Cranborne Chase room but rather liked it! We didn't have any disturbances, or if there were any, we were too full of food and wine and fast asleep to hear them!!! Would definitely recommend to any dog owners, both on account of the welcome at the Inn and of the surrounding countryside.

Room Tip: We stayed in the Cranborne Chase room - lovely big bed, walk in shower with lovely products in bathr...
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  • Stayed: November 2013, travelled as a couple
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Thank Claire G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 3 December 2013

Hi there

The team and I are chuffed you enjoyed our Inn and yes we really do love dogs! I want to thank you personally for such a great review as this more than anything motivates my team in what is a very hard industry. This like all reviews is discussed at our team meeting so thanks!!

Come again soon.

Jane

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Reviewed 9 November 2013

The Inn at Cranborne is a delightful looking pub with obvious care and consideration given to the décor. It is clear from our discussions with the staff that they to look for for ways to improve the look and feel of the place and, judging by the staff training sessions, ways to improve on the level of staff service. For our part we found staff to be pleasant and helpful at all times.

The main bar area has plenty of character with nooks and crannies in which to sit. The overall colour scheme was oakish timbering with heritage colour wall paint – very attractive, appealing and cosy. At one end there is a wood burning stove whilst at the far end and around the corner, a dart board! Perhaps some of the blankets and sheep skins adorning a few of the chairs were OTT but no great issue – maybe money spent on one or two chairs being “comfortised” with padding (many were) would be a better bet.

There were two real ales on tap at the time of our visit, something we were told was the norm for the autumn/winter season. The house ale as advertised on the web site was not on. Our second pint was end of barrel but there was no problem in it being replaced.

Food in the evening and at breakfast was top end quality pub food with good sized portions and no complaints from our party. Breakfast similarly was tasty and plenty to eat.

We stayed in the Knowlton room. This is an average sized room – neither too large or too small – facing the main road. With no secondary glazing (maybe because it's a listed building?) the road was noisy at times during the night and certainly from 6:30 ish onwards. The room itself was clean and light. With Roman blind window covering the room did feel a little exposed when they were up and this may be an issue in busier times .

The overall décor reminded us of the Beckford Arms although here you do get a wardrobe to hang-up your things! Tea and coffee making facilities are provided although no UHT milk cartons – you have to ask for and are provided with fresh milk. Perhaps it was because we were thinking of the Beckford Arms (milk left outside your door) we did not realise that you had to ask for milk if you wanted tea/coffee in the morning. There are also no biscuits – maybe an opportunity there, or if not biscuits a bar of chocolate!!! and also our complimentary mineral water was not replenished.

Our bathroom was large, light and well decorated. The Bramley products are excellent. The towels were spotlessly clean, large and fluffy.

Wherever we found ourselves in the pub, the WIFI was very much hit or miss to the extent you felt it wasn't worth bothering.

Overall we had a really enjoyable stay and would definitely stay again. Maybe next time we would go for a rear facing room.

Room Tip: Avoid front rooms if you do not want road noise
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  • Stayed: October 2013, travelled with friends
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1  Thank Two_Fogies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 3 December 2013

Hello.

Many thanks for your lovely long review. I'm glad for the most part you enjoyed your stay. I'm glad you also enjoyed our training sessions! I hope I can help with some of your comments.

The lambs wool soft cosy fleeces are chair seat covers to sit on for that comfort required. The blankets are for people to use outside or over knees or again to sit on. They all get a lot of use as people love being wrapped up! We seen them used to cover sleepy children also! But point taken .. We will invest in more soft seats.

Re the milk I'm sorry you were not given your cold flask of fresh milk on arrival. More training!

Your are right the building is listed and we are not allowed to use double glazing. Maybe a partition to local councils for a change would help because we would love to invest in double glazing!

Really pleased you loved us and would recommend us to others. See you soon!

Jane

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Reviewed 7 November 2013

Was shown to my room by a very friendly member of staff and is was ideal for my needs. The pillows are first class and the mattress was very comfortable so much so I had a very good night sleep.The soaps and shampoo were of a very good grade. Breakfast was very good and was delighted with the freshly ground coffee. I dined here in the evening with a client and the food was very good. Will I go back? Yes 100%

  • Stayed: November 2013, travelled on business
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1  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jane - The Inn ... C, Owner at The Inn at Cranborne, responded to this reviewResponded 9 November 2013

Thank you for such a great review. My team are chuffed about this too. We also appreciate the details of your review and why you enjoyed your time at The Inn.
Regards Jane

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Additional Information about The Inn at Cranborne

Address: 5 Wimborne Street, Cranborne BH21 5PP, England
Region: United Kingdom > England > Dorset > Cranborne
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 3 B&Bs / Inns in Cranborne
Price Range: £58 - £129 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Inn at Cranborne 4*
Number of rooms: 8
Official Description (provided by the hotel):
Within this 17th Century building, Jane Gould has brought about her own vision of a traditional English Country Inn. Amongst the wood burning stoves, cosy corners and sharing tables you will find hearty interesting food, lovingly restored bedrooms featuring large beds with snuggly duvets and a choice of pillows and fabulous en-suite bathrooms with powerful showers, some roll-top baths and Bramley products.The daily changing menu is interesting but not overwhelming and there is always great range of well-kept Real Ales, including the Inn’s own Fleur Ale, brewed specially by Hall & Woodhouse.The Inn at Cranborne is fast becoming a focal point of the delightful village of Cranborne, set as it is in the heart of Cranborne Chase with its ample opportunities for fishing and shooting. It is a short drive to the New Forest, the beautiful Jurassic Coast and the sandy beaches of Bournemouth. Winborne, Salisbury, Shaftesbury and many gardens and historic places are within an easy drive. The area is also great for cycling and walking, with Jubilee trail right on our doorstep. ... more   less 
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Also Known As:
The Inn At Cranborne Dorset

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