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“Great hotel to recharge the batteries”

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Elysium Resort & Spa
Ranked #1 of 20 Hotels in Kallithea
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great hotel to recharge the batteries”
Reviewed 20 June 2013 via mobile

The hotel is a very relaxing place with great sea views.
The staff were friendly and attentive. This a hotel for adults only with No night life with only a woman playing the piano at night which is fine but night after night can get boring. The beach is pebbly so boat shoes are advisable but plenty of sun beds and no need to race for the towels in the morning.
NOW TO THE PROBLEMS.
1. Wifi is very poor in the areas which was supposed to work when it did which it did not over the weekend.
2. The dreeded bees at night in the restaurant which supposedly come down from the mountains at night.
3. For a 5 star hotel where was the kettle for us British to have our cup of tea in the room.
4. First ask Thomson for late check out as late flight, then emailed hotel no answer rang got told to ask when there, so did and told to ask day before going home so did, told can have until 3.00 pm but not getting picked up until 11.00 pm so ask to speak to manager then was offered until 7.30 which was fine at a cost of 95 euros but WHY could they of not done this when we emailed to save the tension from other wise a great holiday.
Will be coming back hopefully

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stollys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 22 June 2013
Dear Valued Guest,
Thank you for your very favorable review as well as for taking the time to post it on Tripadvisor. It is greatly appreciated by all of us here at Elysium Resort & Spa.
It is always regrettable to note that there were some issues that caused some dissatisfaction with your stay and would like to offer our apology for any inconvenience caused.
We have made a note of your further comment in regards to WiFi network coverage and we are pleased to inform you that improvements have already been scheduled.
As far as our entertainment program is concerned we would like to note that the hotel features discreet entertainment that includes various shows, themed nights and daily activities during the whole summer season.
On behalf of the management and staff we would like to warmly thank you for the comments made and expressing your desire to visit Elysium Resort& Spa again in your next trip to the beautiful island of Rhodes .It would be our pleasure to welcome you back and provide you with the elegant services our dedicated clientele deserves.
.
Best Regards,
Elysium Resort & Spa
Customer Services Department
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Coventry
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 19 June 2013

Just had a wonderful week at the Elysium. We paid extra for a room on the 5th floor with a breath taking sea view which was wonderful and well worth the extra money. Having the balcony to sit and enjoy a drink before dinner or ease into the day was a real bonus.

The hotel environment is beautiful, especially the pool. We took a boat trip and looking from out at sea back towards the hotel made me realise quite how architecturally stunning it is. There were plenty of pool side loungers and the beach (shingle) is just a few steps away. We opted for the poolside most of the time because the bar on the island in the middle of the pool was too tempting. Cappucino Fredos were delicious as were the milkshakes. And of course the local Mythos beer.

All the staff at hotel are fantastic - very friendly, incredibly helpful and really cannot do enough to ensure you have the best possible stay. Everyone we spoke to seemed to have worked at the Elysium for a few years and to be very proud and happy to work there.

Food at the Elysium is a real treat. To say there is a breakfast buffet is an understatement as there is quite possibly everything you could think to want from fresh fruit, greek yoghurt, cereals, pastries, eggs and bacon, freshly made pancakes and omelettes, fresh bread, cheese and meats..... In the evenings, starters were from a similarly expansive buffet with a made to order meat, fish or vegetarian main course before going back to the buffet for desserts. You can eat outside or inside. Outside you are so close to the sea it feels very special - but it can be very hot at breakfast and windy in the evenings. It didn't stop us from eating outside because it was too great and opportunity to pass up. The quality of the food was consistently excellent - often with a buffet the quality is sacrified for quantity but definitely not at the Elysium.

I am a vegetarian and found the the choice and quality of the non meat and fish options to be excellent too. On two of our evenings it was buffet only and there was less vegetarian choice then without the bespoke main course - still loads of choice on the buffet though. I only mentioned that on the last morning and was told if only I had said, they would have organised something extra for me. Instead I just happily had more of the wonderful feta!

On three nights we were there there was entertainment in the Almera beach bar after dinner - a samba group, a jazz band and a dance group. The mojitos at the Almera were excellent. It would have been lovely had the bar been open every evening rather than just the three when we were there but the hotel got busier as the week went on and presumably it would be open nightly later in the season.

Without the beach bar, evening options are limited. We didn't use the piano bar in the main part of the hotel however so our fault there. We took the bus from outside the hotel into Rhodes Town after dinner one evening and Faliraki the other. The buses were easy to use and very inexpensive and a taxi back from Faliraki was £7 euro. We also took the bus into Rhoses Town and back one day and they were very busy - we had to stand both ways alongside a lot of other people. Not very comfortable but a cheap and convenient option on the hotel doorstep.

If you are checking out late on your last day, you need to be out of your room by midday so talk to spa reception to book a shower there. You may need to keep an eye on the time. We were allocated a half hour slot and at the half hour was up we were very politely advised the next couple were waiting outside so I think they can be in high demand.

To summarise I wouldn't hesitate to recommend the Elysium very highly on on fronts. It sets and meets very high standards and I loved my holiday there.

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Mary30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 22 June 2013
Dear Valued Guest,

Thank you ever so much for taking the time to review our hotel online.

We are delighted to read that you thoroughly enjoyed your stay with us and found Elysium to be worthy of its reputation in providing first class holidays.

On behalf of the management & staff we would like to warmly thank you for all the positive comments made; this is genuinely appreciated by all of us working here in Elysium.

We look forward to welcoming you back in our hotel should your future travel plans call for a trip to Rhodes.

Warm Regards,
Elysium Resort & Spa
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dorking, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 June 2013

We have just returned from our third holiday at this lovely hotel, and once again we could not fault it in any way. It is just the perfect place to relax. We stayed in the Elite rooms, and we really would recommend them. None of the staff could do enough for us, and we were so touched by how many remembered us and welcomed us back in a very genuine way. It is very clear that all of the staff enjoy working here, and I now that is because they are well looked after. The entertainment was just coming on stream during our stay, and we enjoyed some lovely evenings in the Beach Bar. The food was as wonderful as always, and this year we ate in the Noble Restaurant for one night too. Fantastic! So no regrets about returning for a 3rd time, and I am fairly certain we will be back again next year. Thank you Elysium. Gold star for excellence!!

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiz1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 22 June 2013
Dear Valued Guest,
Thank you for sharing your experience following your 3rd stay at the Elysium Resort & Spa. We were delighted to read that you had once again an amazing holiday in our resort and would like to note that your generous comments is the best way to reward all of us here at Elysium.
On behalf of the management and staff we would like to warmly thank you for the positive comments made and very much hope to have the pleasure to welcome you back in our resort for your fourth stay!
Best Regards,
Elysium Resort & Spa
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
90 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed 19 June 2013

Just spent a week at this hotel the best thing was the staff went the extra mile to help, at dinner Kostas the waiter could not be more helpful each dinner time, the suit we had near the road could be noisy some time, meals were not very hot but warm and edible, kids running round at meal times a bit irritating (but hay they need holidays too)

Dont be fooled its a cheap holiday in the old city we were charged 28 euro for two small beers, the bus is the best for local travel, as always agree a price with the taxi driver, the hotel will tell you one price but the reality is different once you get to the destination.

For the wifi buffs wifi only in reception NOT in rooms, hope this helps

Room Tip: Ask for a room away from the road our suit was 1324
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 22 June 2013
Dear Valued Guest,
Thank you for your positive comments and for taking the time to review our hotel on TripAdvisor. This is greatly appreciated by all of us, managers and staff alike.
We are very happy to read that you had an excellent holiday and that you found all aspects of our hotel to be of high standards.
Additionally regarding the issue with the high prices in Rhodes we would like to highlight that such individual actions are a shame for Rhodes and are surely not a fact in most of the local professionals pricing policy. Such high prices do not exist in Rhodes Island where all the professionals offer their services at really reasonable prices, without interfering the high quality of services provided. When issues of speculation appear, we always suggest our visitors to make a complaint to the local touristic police in order to have those professionals punished with all the legal sanctions.
On behalf of the management & staff we would like to warmly thank you for all the positive comments made especially the ones regarding our food service staff; this is genuinely appreciated by all of us working here in Elysium.
Once again thank you for the feedback provided and very much hope to have the opportunity to welcome you again in Elysium Resort & Spa.

Warm Regards,
Elysium Resort & Spa
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamburg, Germany
1 review
Reviewed 18 June 2013

We had a perfect holiday during our whole stay in this hotel.

Especially the service during the dinner was excellent, thank you to Michalis and Nikitas!!! You made our holdiday more especial.

We would recommend Elysium anytime.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maria z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 25 June 2013
Dear Valued Guest,

Thank you ever so much for taking the time to review our hotel online.

We are delighted to read that you thoroughly enjoyed your stay with us and found Elysium to be worthy of its reputation in providing first class holidays.

On behalf of the management & staff we would like to warmly thank you for all the positive comments made; this is genuinely appreciated by all of us working here in Elysium.

We look forward to welcoming you back in our hotel should your future travel plans call for a trip to Rhodes.

Warm Regards,
Elysium Resort & Spa
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brussels, Belgium
1 review
Reviewed 16 June 2013

From the views to the staff to the pools to the overall setting,you will be hard pressed to find a better place to stay in Rhodes than the Elysium.The views are undescribably beautiful but the service was even better.The staff were so attentive to every little need.The Hotel itself gave us an outstanding relaxing trip.The welcome was warm and friendly at check in and the staff were helpful and professional throughout our stay.Special thanks to Ioanna at the Front Desk who was extremely helpful from the moment we walked into reception,until the moment we left for the airport,she really made us feel at home...The service at the main pool was great.Drinks made right there always fresh and ice cold.We will definitely return!Simply amazing!Thank you for everything!

Stayed May 2013, travelled as a couple
Helpful?
Thank LoversBelgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 22 June 2013
Dear Valued Guest,

Thank you ever so much for taking the time to review our hotel on Tripadvisor.

We are very pleased to note that you had a great and relaxing holiday in our resort and would like to warmly thank you for all the positive comments made, especially the ones addressed to our members of staff; this is greatly appreciated by all of us working in Elysium.

We would be delighted to welcome you back in our resort when you decide to visit the beautiful island of Rhodes again in the near future.

Warm Regards,
Elysium Resort & Spa
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Romford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2013

We took my daughter,son-in-law and grandchildren to the Elysium following our first visit last year.
A late night arrival with two very young children is not ideal but the reception staff eased our way into our holiday.We had a deluxe sea view while they had an Elite family suite, Adamantia the front desk manager arranged that we could all have breakfast together each day in the Elite breakfast area for which we were really grateful. Their suite was absolutely fabulous and each night after dinner we spread out there.
Sebastian the Food Manager could not have done more to make life easy for us. If you have very young kids preorder their evening meal. Look forward to returning next year

Room Tip: Has to be sea view third floor
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Wizzo72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
harmony_el, Guest Relations Manager at Elysium Resort & Spa, responded to this review, 22 June 2013
Dear Valued Guest,

Thank you ever so much for taking the time to review our hotel on Tripadvisor.

We are very pleased to note that you had a great and relaxing holiday in our resort and would like to warmly thank you for all the positive comments made, especially the ones addressed to our members of staff; this is greatly appreciated by all of us working in Elysium.

We are also delighted to read that you are looking forward returning next year to Elysium and assure you that we will all do our best to make your holidays again as pleasant as this year..

Warm Regards,
Elysium Resort & Spa
Customer Services Department
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elysium Resort & Spa

Property: Elysium Resort & Spa
Address: Ammoudes Koskinou, Kallithea 851 00, Greece
Region: Greece > South Aegean > Dodecanese > Rhodes > Kallithea
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kallithea
#1 Spa Hotel in Kallithea
#1 On the Beach Hotel in Kallithea
#1 Luxury Hotel in Kallithea
#2 Family Hotel in Kallithea
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Elysium Resort & Spa 5*
Number of rooms: 327
Official Description (provided by the hotel):
Located right on the beach in a blue-flag awarded area next to the famous monument of Kalithea Springs and just 8 km away from Rhodes town, the newly built 5 star Elysium Resort and Spa stands in a class entirely on its own. Impeccable style and attention to detail is complemented by a blend of contemporary luxury, sophisticated services and culinary splendour. World class SPA with ESPA branded products & posh executive floors available. ... more   less 
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Also Known As:
Elysium Resort And Spa
Elysium Hotel Kalithea
Elysium Resort & Spa Rhodes, Greece

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