My fiancé and I came here with my mum for her 70th birthday. We have stayed in a lot of 5 star greek hotels and we were very disappointed with this one. It's a very large hotel with a lot of space that seems wasted. There are a lot of sunbeds available on the beach which is good. The rooms are spacious which is good. And it'd very clean. That's where my good seems to end though. When we arrived at about 9.30 ish last Friday evening our check in was not a pleasant experience and whilst others were being told various things about breakfast and how the hotel works the guy checking us in decided not to tell us any of these things and to be fair he was not the most welcome person . Breakfast is fine with a lot of choice. But dinner is not so well organized . We went down about 8pm most nights and had to queue for about 25 minutes to get a table, now I appreciate that in May it was a bit chilly outside so everyone wanted to sit inside but still there didn't seem to be enough tables. The food in the evening was ok but when we asked if the food that was outside was the same as inside and was told of course it's all the same we we slightly surprised to find it had totally different options. So make sure you check it all out before plating up. It seems very
Disorganized in the restaurants and you get given a menu but you don't get told if you can have this instead if the buffet or if it is extra, it definitely lacks communication with the guests. It would be nice in the room if it explains all this to you. The pool tiles that they give you we also had to find out ourself how these work . Just so you know you pay a 15 euro deposit at reception who then give you a card who you then give to the pool towel man, you get had deposit back when you hand the cards back at the end if the stay, but it is little
Things like this that you should be told. If you are looking for evening entertainment then choose again as most nights they have a pianist who Also sings, but after a while just gets boring. There is no other entertainment. If you want to go to old Rhodes town which is lovely a taxi called from the hotel is 18 euro if flagged down on the street is 15 euro. The buses are always so jammed packed that they don't always stop. Overall the service needs to be much better as you pay for 5 star you expect a decent service and disappointingly we felt we did not get that here. This is our 3rd time to Rhodes but sorry we round not stay at this hotel again. It has the ability to be a great hotel but a lot more effort needs to be made by them. If you are looking for a quite hotel and to make your own entertainment then maybe this is for you but it just wasn't for us.
- Official Description (provided by the hotel):
- Located right on the beach in a blue-flag awarded area next to the famous monument of Kalithea Springs and just 8 km away from Rhodes town, the newly built 5 star Elysium Resort and Spa stands in a class entirely on its own. Impeccable style and attention to detail is complemented by a blend of contemporary luxury, sophisticated services and culinary splendour. World class SPA with ESPA branded products & posh executive floors available. ... more less
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- Also Known As:
- Elysium Resort And Spa
- Elysium Hotel Kalithea
- Elysium Resort & Spa Rhodes, Greece