We are currently staying in a pool view room, Thomson Holidays, All-Inclusive.2 Adults and 15 and 16 y.o. sons.
Few English guests, a few French and German, mostly Israeli.
Firstly, the hotel and room fixtures and fittings are 5 star.This has been executed very well, with significant investment.
The pools are very pleasant, with loungers on our patio.They were pinched once by visitors from another part of the hotel, as you are able to visit any of the
pool areas, but soon retrieved.
Food quality is good, but the dining arrangements leave
a lot to be desired.
We sat to eat lunch in the Gondola bar, only to be directed back to the main dining room as we were All-Inclusive.
However, their lunch menu listed All-Inclusive items, and some with additional cost(LM Plus).This was not the same menu supplied at our "one visit per stay" A La Carte evening meal there, so it must've been changed.Not sure what would happen if we stayed and ate lunch, then argued we only had items listed with no additional charge for All- Inclusive guests.
The two main problems with dining at La Marquise are-
1) All-Inclusive guests take all meals in the dining room.This soon becomes boring, and it seems overkill dressing for dinner in the same place guests only recently had lunch in their swimming attire.
The Gondola bar is under-utilised in this respect.
2) I'm not sure how the UK price of this holiday translates across other countries, but some guests in the dining room behave like definite 3* regulars.They handle the bread without a cloth, attack the trolley replenishing the food displays before the waitress has a chance to complete her task, and pile their plates high with little interest in actually consuming what they've taken.The waste is criminal.
Staff are very polite and helpful,the managers appear to help out too.This may be at the expense of regular staff, as the dining area definitely needs more bodies.
My only bugbear with service is at the main reception bar.I don't know if it's because All-Inclusive guests seem the minority, but we often waited over 20 minutes at a table for a drink.
With hindsight, 14 nights is too long here with teenagers.While there is an arcade for them, with table-tennis, pool, and air hockey, there is no organised activity program.Tennis and basketball courts are largely unused.Because there is no central pool area suitable for watersports (eg polo), the beach is 200m away, and local waterpark aside, little in walking distance,the kids soon tire.
In summary, a potential 5 star resort which could work with some reorganisation, but needs to decide just who it wants to attract.
All in my opinion of course!
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- Also Known As:
- La Marquise Luxury Resort Complex Hotel Kalithea
- La Marquise Luxury Resort Complex Rhodes, Greece