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All reviews da vinci restaurant gondola bar nikos sfakianakis black card luna bar asian corner crystal bar adults only section main restaurant junior suite all inclusive package sandwiches a ground floor room lobster night pool view golf buggy rhodes town
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Reviewed 2 September 2013

If we ever return to Rhodes we wouldn't dream of staying anywhere else; I really can't recommend this hotel more highly, and am hugely surprised to see that there are some reviews rating it as anything less than excellent.

We stayed for 10 days, and absolutely loved it. The staff were just amazing, treating our 6 year old like a King, and making sure we were looked after at every step of the way. Dimitri, Alexandra, Konstantina, Georgia and many other of the restaurant staff went out of their way to make our dining experiences at the hotel very special. The choice at the main restaurant was vast, and the desserts just heavenly. It was nice to have our room a little away from the main hotel (and restaurant) too, and the cart drivers were happy to give us a lift whenever they were about, and to let our little boy have a go at 'driving' them too. (The carts are also available to give you a lift to the hotel beach too if you want it, though it's not too far to walk either.)
We visited the a la carte restaurant upstairs twice during our stay, and loved this too. Special courses were prepared for our 6 year old if he didn't like the food on offer, (not by request either- this was insisted upon by Dimitri) which was fantastic. Just to clarify, the food was excellent, but lobster, for example, is not the first choice of dinner for a 6 year old!

The pools going around the complex were ideal for children, and meant that you were never far from water. As well as this there is an adults only area for those wishing for a bit of quiet, and a deeper pool round the back of the spa too. The gondola pool bar was perfectly positioned, and offered a high standard of food and drinks too.

The mini club was also wonderful, and despite all there was to do on our holiday, our little boy still insisted on visiting it after breakfast each day. The staff there (particularly Stela and Pari) were so warm and friendly I wish we had a mini club with them here back in the UK!

Everywhere in the hotel was spotlessly clean, and the daily room cleaning service provided was much appreciated too, particularly when accompanied by a friendly smile and greetings.

My husband I both had various treatments at the spa too, which was a nice addition to the holiday, and very reasonably priced in comparison to some other 5 star hotels we have stayed in.

The hotel shop offered pretty much anything you needed, at a reasonable price. Again the staff there were also lovely and always happy to have a chat when not too busy. Our little boy loved going into the shop simply to speak to Antonia (staff member there)!

Our little boy also had his picture done by the artist in the foyer whose talent far exceeded any we saw anywhere else in Greece. The pictures on display to show his standard of work didn't even do him justice, and we love the picture he produced. Again, he too was also very friendly and was happy to chat away while working.

The only problem I can possibly come up with is that we couldn't get wifi in our hotel room, but with so much to do this wasn't really missed, and it was available in the main hotel if needed.

I would recommend this hotel to anyone and everyone, and as previously stated, if we do return to Rhodes there will be no question at all about where we will be staying.

Room tip: All the rooms will have their own advantages; being further away from the main area for some more quiet, though the rooms themselves are completely soundproofed); a ground floor room beside the pool for easier access; a room inside the main hotel if you don't want to walk over for the restaurant and/or entertainment (though it's not far, and if you're feeling really lazy there are carts available to drive you).
Date of stay: August 2013
  • Trip type: Travelled with family
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1  Thank 3Spencers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La_Marquise_Rhodes, Διευθυντής Πωλήσεων at La Marquise Luxury Resort Complex, responded to this reviewResponded 4 September 2013

Dear valued guest,
We highly appreciate the time taken to post your lovely review on your recent holidays at La Marquise Hotel on Tripadvisor and would like to warmly thank you for the wonderful description and your encouraging comments.

We are delighted to read that you had a perfect stay in our hotel and that everything proved to be as to your satisfaction. It is always a pleasure receiving positive comments about our facilities and our services, as our primary goal is to fulfil our dear guests' needs and make their stay a memorable one.

Your entire satisfaction is the greatest reward for all of us here and the best advertisement for La Marquise.
It will be an honor and a pleasure to welcome you back at La Marquise Hotel in the soon future.

Very sincerely,

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Reviewed 31 August 2013

just returned from La Marquise after one week with the family.
the uncomfortable daily trek up to the main dining area gives it a strange cattle herding feeling.
to be honest the place is clean, tidy and the staff are sweet, however there is limited activity for the children, limited eateries for a weeks stay. The included al a carte evening at the gondola restaurant was average and service very poor (given that they only had 5 tables attending that evening, I was surprised and disappointed and after continually asking we finally got our drinks with dessert) by this time I had lost the will to live- we have 3 children under 8 and anyone with small children knows you are not out late like most on holiday makers so a glass of wine is much needed when having dinner. we also attended the (pay for) lobster evening. it was slow, below average food and we left before desserts were served. on the whole the place is clean, tidy and a the large majority of the staff are really helpful, however the place is dull, dull, dull and lacking the 5 star quality it allegedly offers. I have never written a trip advisor review and we holiday 3/4 times a year. I have only offered my thoughts to save further families the disappointment. should have gone back to Sensatori Crete as we will be next year for the summer break.

Date of stay: August 2013
  • Trip type: Travelled with family
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3  Thank jeremy w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La_Marquise_Rhodes, Διευθυντής Πωλήσεων at La Marquise Luxury Resort Complex, responded to this reviewResponded 6 September 2013

Dear Valued Guest,
Thank you for taking the time to bring your feedback to our attention.
We are very sorry to read that your stay at La Marquise was not as enjoyable as expected and would like to offer our apology for any dissatisfaction caused.
Having read your review, we felt most concerned to note that you found the service standards to be inadequate. Although this is something that is not consistent to the overall feedback received during August, we will be happy to investigate the matter further. Rest assured that the comments made have already been relayed to our management team.
At this point, we would like to warmly thank you for the positive comments in regards to the resort’s cleanliness and staff behavior; this is very much appreciated by all of us working at the La Marquise Hotel.
Please note the resort features 3 restaurants and another 5 bars which also serve light meals / snacks and therefore felt rather surprised to read that those facilities were perceived as a limited choice for a week’s stay.
As far as animation activities are concerned, La Marquise does not offer full scale animation activities as certain club hotels offer and would like to clarify that we do not advertise or intent to offer such services as they are not consistent with the general atmosphere and type of this resort. As far as the overall guest satisfaction is concerned, the existing animation activities, kids club activities and weekly entertainment shows appear to be the correct proportions and feel sorry should you found the hotel to be a bit dull.
We very much hope that overall you had some enjoyment out of your stay with us and that should your future travel plans call for a trip to Rhodes that perhaps you might give us a second chance to show you why La Marquise is considered amongst the top five star hotels in Rhodes.
Kind Regards,

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Reviewed 30 August 2013

We did a three weeks spa cure in La Marquise with our two kids. We specifically selected this hotel because of the spa. We had the best Thai massages ever, the mud body wraps were also super and the whole atmosphere in the spa was just great. After three weeks I felt like a new person, free from all the stress back home. It was really great. The staff in the spa was extremelly friendly and again the athomspere was just pure relax. Exaclty what we needed.
The food, rooms, pools were just great. Extremely friendly staff, especially Christoph and all the Slovak girls working in the hotel.
The best vacation ever ☺, we simply did not want to leave the place

Family from Slovakia

Date of stay: August 2013
  • Trip type: Travelled with family
    • Value
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    • Sleep Quality
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1  Thank Jaro S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La_Marquise_Rhodes, Διευθυντής Πωλήσεων at La Marquise Luxury Resort Complex, responded to this reviewResponded 3 September 2013

Dear valued guest,
We have read your very kind comments posted on line further your spa vacation at La Marquise with great appreciation and satisfaction. Comments such as these are a tremendous motivation for us all to continue offering the standards of service and facilities our guests have every right to expect and to which we are committed to offer.
We do look forward to welcome you back in the soon future.
Warm regards,

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Reviewed 30 August 2013

Stayed in this hotel for two lovely weeks. The staff were great, very friendly and helpful. George the bell boy gave us lots of information about Rhodes which was very useful as this was our first visit to Rhodes. The food was first class and the waiters were very polite and helpful. I liked the way the hotel was laid out it was like a little village. The view from our room was over looking one of the pools and at night the pool was lit up, it looked stunning. The rooms were very clean, as was the whole resort. I would highly recommend this wonderful hotel.

Date of stay: July 2013
  • Trip type: Travelled as a couple
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2  Thank Karas1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La_Marquise_Rhodes, Διευθυντής Πωλήσεων at La Marquise Luxury Resort Complex, responded to this reviewResponded 3 September 2013

Dear valued guest,
We were delighted to read that you truly enjoyed your stay at La Marquise Hotel and that you were totally satisfied with our services and facilities.
We also are glad to know that our staffs has managed to create a really nice and welcomed atmosphere for your and that you remained completely satisfied with all aspects of service in our resort. It’s our goal to provide the highest level of service for our dear guests and to let them feel most relaxed and comfortable while staying with us.
Once again, allow us to thank you for your kind recognition. Such positive feedbacks are very rewarding to us. We hope to have the opportunity to welcome you again at La Marquise in the future.
Yours truly,

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Reviewed 30 August 2013

My friends and I have recently returned from La Marquise Hotel after a week long holiday and I’m sure if work wasn’t calling we would have stayed! =) We were amazed from the moment we arrived through to saying goodbye to friendliest staff imaginable. The hotel is clean, well-managed and by far one of the best we have stayed at. Staying in a Junior Suite in adults only complex our rooms were cleaned daily to a high standard. There was never an early morning rush to the pool, plenty of sunbeds and umbrellas and very nicely spaced out. Being on the ‘no worries’ all inclusive package meant all our food and drink was included in the price and wow were we amazed! The food and desserts (provided by the lovely Maitre D’ Hotel Nikos) were amazing – great selection and variety throughout our week and even our fussy eating friend was happy. Nikos and his team do an amazing job –staying at peak season we never waited to be seated and drinks were provided and plates cleared so quickly. They really work their socks off! The drink selection on ‘no worries’ package is also extensive with list of cocktails, flavored lemonades through to hot chocolate and iced coffees. Travelling through Thomson we also had the pleasure of being welcomed to Hotel by rep Becki, she was off great help and great fun and advised of suitable transport methods to get around Rhodes and suitable excursions to make our trip more memorable. All in all we had a fantastic relaxing week and we cannot wait to return bringing the rest of the girls with us! =) “3 Crazy English girls”

Room tip: Pool view rooms are fantastically close to the pool. If travelling without children would recommend the 'Adults Only' part of the hotel - rooms/pool very quiet and peaceful.
Date of stay: August 2013
  • Trip type: Travelled with friends
    • Value
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1  Thank Rach005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
La_Marquise_Rhodes, Διευθυντής Πωλήσεων at La Marquise Luxury Resort Complex, responded to this reviewResponded 3 September 2013

Dear valued guest,
We are delighted you had a fantastic relaxing week during your stay at La Marquise Hotel and we warmly thank you for your wonderful comments posted online.
It's always a pleasure to be able to pass on such appreciative comments to our staff and it certainly motivates them to continue offering the service they are glad to offer. Thank you once more.
We truly look forward to many opportunities of welcoming you back at the La Marquise Hotel.

Yours sincerely,

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