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Kalithea Horizon Royal
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Reviews (1,850)
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614 - 619 of 1,850 reviews
Reviewed 15 August 2014

We stayed at the hotel from 19/07 to 2/08, travelling as a family of 2 adults and 2 teenagers. Check-in was quick and efficient gifts were given to my wife and kids (nice touch) I got a boiled sweet! The resort is spread-out but transport for us and our luggage was arranged to our suite.

The suite was very nice; a very large space with 2 big double rooms (a glass door could be used to divide the suite), a dressing area, 2 bathrooms, 2 T.V.'s, a fridge (with soft drinks and beer), tea / coffee making facilities, a safe, 2 A/C units, bathrobes and slippers, 4 phones! and plenty of storage. Also included was 2 bowls of fruit and 2 bottles of wine. Being on the ground floor it had a spacious terrace area. The location couldn't be faulted with pool and sea view and a 2 minute walk from the main restaurant. Throughout our stay room cleaning was first class, we saw the cleaner at work a couple of times, very thorough. Our only minor gripe is the fridge and tea / coffee making facilities wasn't restocked as stuff was used.

The whole site actually consists of 3 hotels each with its own swimming pool, you can use any of them, though we mostly used the nearest one to our suite; the Kalithea Horizon pools. The whole resort is kept remarkably clean, I don't think I saw any litter - commendable when you have such a large resort that seemed full. This cleanliness is apparent all around the hotel, I saw a cleaner on her hands and knees scrubbing the drainage area by the main pool. It made us feel confident that food preparation etc. was done in a hygienic environment.

Free use of pool towels are available for a 10 Euro deposit per towel, however, you can only change them once every 3 days, normally we have been able to change as often as required. The resort has a manmade beach area, it's nice to look at and spend a little time (always sunbeds available) but it is very rocky and there is no sand as such. The beach restaurant and sunbeds are usually at extra cost but included with a suite, so we could use as part of the AI and did a few times.

One downer for us is the regular one of sunbeds being 'reserved' despite notices that no reservation before 10:00 - the reality is they are being reserved before 7:00. We always got somewhere for 4, through joining the early crew or after lots of searching. A nice touch is on some mornings staff will walk around the pool area, offering water melon or another treat.

The evening entertainment is much better than the type provided by an in-hotel 'animation team'. The performers all seemed professional or at least semi-professional - though some appealed to us much more than others, but it's a matter of personal taste. All shows are themed on family entertainment and were finished before midnight. If you want a long loud nightlife - this isn't it, but Faliraki is only about 15 minutes away by Taxi.

The staff are all very good, we didn't experience anything that wasn't polite and friendly. No surly reaction if you're a bit late for breakfast etc. The food on the whole is very good with a good choice. It's worth looking out for the specials cooked in an outdoor area called the 'Acropolis'. The white wine is fine - the rose challenging - the red OK. The beer was fine for me and all the other drinks (a very good choice) were OK. The non-alcoholic fruit cocktails were a favourite with the kids. There is an al-a-carte restaurant, in a small area off the main restaurant. The food and service was very good, it felt like a genuine al-a-carte. However, you can only use it once as part of the AI no matter how long you are booked for. We would have preferred it to be perhaps once per week.

As mentioned the resort is spread-out, however, you are never far from the main bits of interest and there are hotel shuttles if you don't want to walk. We were about as far from the main hotel lobby as you can be, but it was still only about a 10 minute walk through lovely grounds. The beach was a similar distance along a coastal path.

A let-down is the WiFi - firstly it's charged for there are no free areas - the speed is often very slow and you may have problems 'logging off' (we did on 2 or 3 occasions) it burns time if you don't physically log-off even if you switch the device and WiFi off.

There are bus stops in both directions just outside the hotel. However, if you are going a short distance (Rhodes Town, Kalithea Springs, the Waterpark etc.) it's worth checking the taxi price. Taxi prices are a fixed tariff, in large modern cars with A/C - e.g. 4 of us to Rhodes Town 10 Euro in a taxi 9 Euro on the bus - similar for the Waterpark.

All in all a very good hotel, with high standards in a nice (quiet) setting.

Room Tip: Suites are spacious and well located. All other guests we met, in standard rooms and suites were all very happy with the rooms.
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank KAEandE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2014

one of a kind hotel! the service and food where fantastic....the staff and personel weltrained and so friendly! you are not a nuber but a real human for them!
nice rooms with a panoramic view...6 or 7 pools and everything was so clean and the all in was a real all in...going back next year! a special thanks to savas and stavros in the main restaurant.....and A VERY BIG THANK YOU FOR PANDA the animator...what a talent! and also A VERY BIG THANK YOU FOR ELENI AND KLEOPATRA at the bar on the pool...so friendly!!!
we ar

Room Tip: buitenkant heeft een panoramisch zicht op de zee....
  • Stayed: July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank tonydaisylara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

We arrived home on the 10th August this year after 2 weeks at the hotel. We stayed here 2 years ago and we found it just as good as the previous visit. When we had booked the holiday last year I emailed the hotel to request the same room as we had had before and when we arrived we were given the same room, I found this a really good start to our holiday and the service throughout the holiday was first class. The grounds are immaculate as are the rooms. The restaurant although at this time of year is a bit manic at times you are always found a table either inside or out by the helpful staff. A special mention for Harris who was super efficient in the restaurant and Stamatis in the bar. The staff all work extremely hard for you and always have a smile and a greeting for you. Look forward to returning sometime in the near future.

Room Tip: Upgrade to a superior with sea view
  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank wwking56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

Just returned from our 2 week family holiday. Best customer service we have experienced. Hotel extremely clean. Food choice excellent. Wide variety of entertainment. Panda and the Aqua Zumba were brilliant! Would recommend this hotel without a doubt.

Room Tip: Pay extra for a sea view, you won't regret it.
  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
7  Thank Oceandrive2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

Went here in June 2014 with my mother all inclusive and it was amazing.

Everywhere is so clean and the rooms are always spotless. The food was lovely and plenty to choose from. The best part of the holiday was definitely the animation team with Panda,Mitch and Bilel always making us laugh and generally kept us entertained the full two weeks. There's so much to do at the resort such as French bowls,water polo,darts,Zumba,aqua fitness and much more. All the staff was nice to everyone whether you was English or German as I have seen other reviewers say they like the German people more which isn't true. The transfer is about under an hour and is normally the last stop which is good when you're coming home no stopping on the way back. The only thing that let the hotel down was the lack of wifi it's only available in the lobby and near the main restaurant. The wifi does cost depending on how long I used the €2 for 30mins which isn't too bad but if you need longer it is expensive. I would go here again no doubt about that the views are breath taking and would strongly recommend a sea view. The resort is slightly hilly and has a lot of steps so people who have walking problems and kids may find it hard but there is transport provided but the hotel for free to get around the resort if need be.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Service
3  Thank LadyRachelBrowm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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