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“Anniversary stay”

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De Vere Alexandra House
Ranked #1 of 1 Hotels in Wroughton
neath
Level Contributor
52 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
“Anniversary stay”
Reviewed 9 November 2011

Booked this hotel last minute as a suprise to take my wife away for the weekend of our wedding anniversary.
The location is in the counrtyside just outside the village of Wroughton, we did get lost as our sat nav lost its GPS signal.
Check-in was very efficient & extremely polite with all aspects & facilities of the hotel explained to us.
Bedrooms were really nice & lookeda exactly as the hotels image gallery showed.R
Restaurant & Bars - as we were arriving late on Fri evening I contacted the hotel direct & asked if we could transfer our pre-booked evening meal for the Sat evening, which they said was ok straight away, no fuss or hassle.
We had a bar meal Fri - good menu selection & food delivered quickly, hot & tasted good.
Sat night we eat in the restaurant which only has a Set menu, no Al La Carte choice.
This was a little bit limited , but enough choices for us, although we did hear some people complain there wasn`t enough choice.
Bar service was differential, in that, not enough staff on as there was a wedding reception on sat night , so had to wait at bar with nobody around.
Used lesiure facilities & again really good & staff extremely helpful.
Overall this was a good trip & we would recommend it for a short break if you can get it at a reasonable price.

Room Tip: Check the menu options before you book as stated it is only Set menus in the restaurant
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  • Stayed September 2011, travelled as a couple
    • Value
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Helpful?
Thank sandamNeath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra_House_PCox, General Manager at De Vere Alexandra House, responded to this review, 28 February 2012
Thank you for taking the time to give your positive feedback following your stay at Alexandra House.

I am pleased to read that you were well looked after by the team and that the restaurant food was to a high standard. On the other hand I am disappointed that the bar staff were not as attentive as they could have been, an issue that has already been addressed by my Food and Beverage manager.

I do hope that you will be able to stay with us again soon, or maybe for your next anniversary.
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935 reviews from our community

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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (210)
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English first
Barmouth, Wales
Level Contributor
37 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 November 2011

A modern hotel catering for conferences but giving good value at the weekends. It felt spacious, clean and modern.

The room was very good. It was very clean but that maybe because it is only a few years old. There was still gunk around the shower screen though. The room had all the amenities you'd expect of a business room. However, it was dark. Even with the blind open on a sunny day, and all the lights on it was dark. It is located on the edge of a modern housing estate in it's own grounds so it was very quiet (apart from the laundry delivery at 8am) and felt very safe.

Breakfast was good and customer service was excellent. On the other hand, the glasses were dirty and the cutlery hadn't been wiped.

We were with 2 couples that stayed the same night. One couple paid £57, one paid £66 and one paid £82 all for room and breakfast.

To summarize, an excellent hotel, keenly priced if you're careful how you book.

  • Stayed October 2011, travelled with friends
    • Value
    • Location
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Helpful?
Thank Marine21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra_House_PCox, General Manager at De Vere Alexandra House, responded to this review, 28 February 2012
Thank you for your feedback following your stay at Alexandra House.

I am pleased to read that in general you had an enjoyable stay and that the food and service met your expectations. I will of course make sure that your other comments are passed on to the team to ensure action is taken.

I look forward to being able to welcome you back to Alexandra House again soon.
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London, United Kingdom
Level Contributor
199 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 4 November 2011

This hotel must solely exist for business conferences. It lacks any character and has just the barest of amenities to get by. When you don't even have tissues in the loos, you know they're really cutting it close on finances.

I personally resent a property charging me £4.50 for a pint of lager -- what a rip-off.

The food, well they've got you by the short-n-curlies there is nothing short of Little Chef quality. Lacks all sense of taste, or appeal and you eat it as you are hungry and that's the best you can say.

The rooms are finished to what I would equate a college dormitory standard and feel barren and cold. Window blinds which are roman drop blinds do not stop outside light coming in, and won't guarantee reasonable privacy.

----

I would add -- I kept seeing signs "Have your wedding / wedding breakfast here". In absolutely no way would I encourage any young couple to do that.

Room Tip: Stay in Swindon at an upmarket property and take a taxi to/from meetings and avoid this property ful...
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  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank S6blr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alexandra_House_PCox, General Manager at De Vere Alexandra House, responded to this review, 28 February 2012
I'm sorry that you did not have an enjoyable experience when you stayed with us last, but I can assure you that your comments have been taken on board and we have already introduced a new menu and dining experience into the hotel that is already receiving some extremely positive feedback.

Thank you for taking the time to post your review and I do hope that you will be in a position to stay with us again soon.
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Belfast
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 October 2011

I've statyed here a few times and it is always a good experience. The staff are extremely poilte and helpful and although it is very much a business venue it has a warm and friendly atmosphere. It has a pretty good gym and swimming pool, a good restaraunt for both dinner and breakfast plus excellent conference facilities. The rooms are spacious, modern and well designed with all the normal facilities ( except bottles of drinking water ). I will definately use it again when I'm in the area.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank PRR79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexandrahouse, General Manager at De Vere Alexandra House, responded to this review, 6 December 2011
Thank you for taking the time to post a review. I am delighted that the facilities, food and service are to your satisfaction and look forward to welcoming you back to Alexandra House when you are next in Swindon.

Kind Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Margate, United Kingdom
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 24 October 2011

This is our second visit to Alexandra House and, once again, our stay was perfect. The hotel is set in its own grounds and very peaceful. I am glad it's off the beaten track, this is definitely a bonus as there is no traffic noise from busy roads as you get in so many hotels. It's modern, clean and spacious with very helpful and friendly staff. Nothing is too much trouble. The only point I would make is that perhaps there could be more TV channels available in the room. We visited with my elderly parents, one of which is disabled. They had a room with a specially adapted disabled bathroom which was fantastic for them.
We had drinks in the evening in the bar which were very reasonably priced. Breakfast was excellent 10/10
Many thanks to the hotel and staff for making our overnight stay a very pleasnt experience.

  • Stayed October 2011, travelled with family
    • Value
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Helpful?
Thank Bluejulia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexandrahouse, General Manager at De Vere Alexandra House, responded to this review, 6 December 2011
Many thanks for your very positive feedback. I am delighted that once again you had a good experience here at Alexandra House and look forward to welcoming you back in the future.

Kind Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Welland, Canada
Level Contributor
108 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
Reviewed 21 October 2011

Looking for a business hotel in the Swindon area then this is the one. Friendly staff, relaxed atmosphere, free parking (yes that's for you Marriott and Hilton), free wifi in the rooms (again for you) - relaxed restaurant with a Maitre D who cares about the food and asks for suggestions, clean pleasant rooms and comfortable beds. Not really one for holiday or romantic breaks but by far the best business hotel you will find. If you HAVE to be in swindon overnight....then this place at least dulls the pain.

  • Stayed October 2011, travelled on business
    • Value
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Helpful?
Thank MichaelSadler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexandrahouse, General Manager at De Vere Alexandra House, responded to this review, 6 December 2011
Dear Michael,

Many thanks for taking the time to post your review. I am delighted that you find the service and venue to your satisfaction and I will certainly pass on your comments to my team.

Kind Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stamford
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 October 2011

We celebrated my wife's 60th birthday here with our close family. We had 4 very comfortable rooms and the staff from the Manager Andrew Boyd down could not have been more helpful. Beautiful grounds, quiet location, great food and an immaculately clean leisure complex. Highly recommended.

  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank rocklodge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
alexandrahouse, General Manager at De Vere Alexandra House, responded to this review, 18 October 2011
Thank you for your very kind comments and I am delighted that you and your family enjoyed your wife's Birthday celebration. Your overall feedback is very encouraging and I do hope to have the opportunity of welcoming you back to Alexandra House in the future.

Kind Regards

Andrew
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about De Vere Alexandra House

Property: De Vere Alexandra House
Address: Alexandra House Whittingham Drive, Wroughton, Swindon SN4 0QJ, England (Formerly Alexandra House)
Phone Number:
Region: United Kingdom > England > Wiltshire > Swindon > Wroughton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Wroughton
Price Range (Based on Average Rates): £
Hotel Class:4 star — De Vere Alexandra House 4*
Number of rooms: 152
Official Description (provided by the hotel):
Alexandra House is a modern contemporary hotel, boasting 152 en-suite bedrooms and banqueting, wedding and meeting space for up to 250 people across 22 bespoke spaces, ideally located just 5 minutes from junction 15, M4 motorway. For business guests we are perfectly situated in Wroughton, overlooking Swindon within easy reach (5 mins. drive) to Nationwide - Pipers Way head office, Windmill Hill and Blagrove business parks, home to companies such as Openwork, RWE, BP Castrol, Nokia Siemens, MAN truck and Catalent. Set in 20 acres of landscaped grounds within the beautiful Cotswold countryside, this Wiltshire hotel is a fantastic choice for the discerning leisure visitor, close to an array of world-class locations including Avebury & Stonehenge World Heritage Site, Longleat Safari Park, the Roman Spa city of Bath, Lacock village, home to Lacock Abbey where Harry Potter was filmed, McArthur Glen outlet shopping village and the start of the ‘Ridgeway’, an ancient Iron-Age track, which is possibly the oldest road in Europe. Stone Age man once walked along its route - not only long before the likes of Stonehenge came into being, but even before Britain was an island! ... more   less 
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Also Known As:
Alexandra House Hotel Swindon
Alexandra Hotel Wroughton
De Vere Alexandra House Wroughton, Wiltshire

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