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“DON'T EVEN THINK ABOUT VISITING IT!”

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Canyon Cove Beach Club
Ranked #2 of 4 Hotels in Nasugbu
Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“DON'T EVEN THINK ABOUT VISITING IT!”
Reviewed 29 June 2011

Our trip to Canyon Cove was really terrible. It started when we entered our room...the room smelled musty upon entering...they have to use a stirer for the key card holder...then when we checked the bathroom...the door to our surprise has molds on it! Then when we i checked out the tub it was gross because the film of the tub was peeling off and the shower door was really dirty and the smell in the bathroom was awful! The sight was so appalling that i wonder what the bed would feel like. So i made my way to the bed and to my surprise it was dusty and i felt an itch right away when i sat down. then when i removed the comforter it seemed like they did not change the beddings...the sheets where not clean and fresh...the floor was dusty and to our surprise one of the staff knocked and sprayed lysol all over the place thats when we are already inside! they could have done it while we were checking in. but on a brighter side the pool was good when we took a dip but then again disappointment came when early in the morning i took my little brother to the kiddie pool and saw a roach smashed dead UGH! it was so disgusting...buffet was terrible too...the staff was the one who handed us our plates....i have a lot of AWFUL THINGS to say about this hotel and the money we paid WAS NOT WORTH IT! so my piece of advice? DON'T EVEN THINK ABOUT VISITING IT!

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
22 Thank lightandbubbly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (176)
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English first
Baltimore, Maryland
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 May 2011

The place is really nice if only the management could do their job right. The beach is dirty, full of trash. The resort restaurant serve lousy, expensive food. Their buffet was not enough for everyone. The housekeeping has good service. The lodging is spacious but aircon is weak. It took us more than 2 hours to check out !!!! It was a bad idea to celebrate mothers day there. Droves of people were in the pool. There were also tons of people demanding service at the counter, all at the same time !

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank lakbayipnas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Nasugbu hotels

Laguna
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 May 2011

Very bad experienced.
Poor service.
We had our Family/Summer Outing here at Canyon Cove. They can't accomodate large Group but they keep on accepting many companies w/ a small number of staff.
They gave us OJT to accompy our guests instead of giving us a regular employee.

We are very disappointed.

  • Stayed May 2011
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank unique10Laguna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Pinas, Philippines
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 19 May 2011

We just came home from our trip to canyon cove.We arrived at the place at around 8:30 in the morning.There was just one front desk staff assisting the arriving guests.There was even a woman shouting at the front desk complaining about how poor their service is,but i did not mind her since i was really excited and find the place really nice..So,i paid for our cabana which costs 1000.Ok so we went swimming in the pool,(pool was quite dirty but didnt mind it as well.) Went to the beach for some sand castle ( my kids love to make sand castle)....Now, came lunch time.We went to the hall where they serve the guest's lunch. Gave our coupon since the 300 pesos was consumable for food but we were told to add 200/person since their buffet costs 500/person....Food was good.While i was slicing the fish fillet, I saw a FLY ( hindi basta langaw,..bangaw!!!na may pakpak at makinangkinang pa).We were really disgusted with what we saw. So we told the server of what was included in their fish fillet.We told them that we want a refund for everything (entrance fee, cabana, buffet )....We asked them if we can talk to the resort manager,but then according to them "may inaasist na guest".

So all in all, it turned out to be a disaster!!!Nice job CANYON COVE!!!!!

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank PGarcia19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philippines
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 May 2011

Came here hoping for a brief weekend break, but was sorely disappointed, first of all, we arrived around 9 am for a day tour, only a single staff manning the front desk, she seemed overwhelmed by the huge volume of visitors arriving and often just glumly went about her paces not minding the long queue forming in front of her,after checking in after waiting for around 20 minutes, we were allowed inside. The pool doesn't seem clean with so many bathers splashing about with no strict swimwear protocol being enforced, to tell you the truth I was a bit turned off and stayed clear away from the pool.To their credit, there were water sports equipment provided but due to the sheer number of users, you just had to wait for your turn. I just tried the beach. It was fairly clean but compared to other Philippine beaches, this one seemed a sorry excuse for one...why? dead coral all over the reef and no fisan be seen around the shoreline. The food was blandly laid out with just some fried fish, plain white rice, a weird orange pork stew and tasteless and dry noodles. I didn't stay for the night and I'm glad I didn't for I could see the cottages' roofs literally falling apart!
Well, to make a long story short, this resort has potential but , it really does, but sorely needs a good management team to turn it around.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank happitraveller72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 May 2011

Been here for day trips before and we always had a great time. This is the first time we checked in and got 3 rooms. They have nice spacious rooms but are maintained poorly. 2 of the rooms had defective door locks and the other one had an aircon leak that gives that damp smell in the room. Food? No choice but to take the buffet that has limited selection crappy taste. P500 buffet isnt really worth it.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank iamgelo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quezon City, Philippines
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 May 2011

The pools are great. The food wasn't (referring to the complimentary breakfast meals)
http://bloggerhappy.com/2011/04/27/review-canyon-cove-residential-beach-resort/

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bloggerhappy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Canyon Cove Beach Club

Property: Canyon Cove Beach Club
Address: Far East Road, Piloto Wawa, Nasugbu, Luzon, Philippines
Region: Philippines > Luzon > Calabarzon Region > Batangas Province > Nasugbu
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #2 of 4 Hotels in Nasugbu
Price Range (Based on Average Rates): £
Hotel Class:4 star — Canyon Cove Beach Club 4*
Number of rooms: 20
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Also Known As:
Canyon Cove Beach Club Hotel Nasugbu
Canyon Cove Hotel
Canyon Cove Beach Club Nasugbu, Batangas, Philippines

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